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Cannot update or uninstall program


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#1 rob3k

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Posted 24 July 2012 - 04:14 PM

Hello, ever since I removed some malware I cannot run a program that is vital to my job. It tries to do a software update (which it does periodically) and encounters this error: Message 0x1047 in SUBVMCHK Another application is in the process of updating. Please wait while this update completes. I click ok and the program shuts down. I cannot uninstall the program (I get error 1060)Is there a registry key missing? Earliest system restore does not work. Please help. Thanks in advanceAttached File  1.png   31.83KB   2 downloads

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#2 narenxp

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Posted 24 July 2012 - 10:11 PM

Try this tool to uninstall the software

http://www.revouninstaller.com/start_freeware_download.html

Reinstall the application

#3 rob3k

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Posted 25 July 2012 - 11:56 AM

Thank you, that worked to uninstall...but now when I go to re-install the program I get this error... setup.exe error 1016 0x00000005 , now it will not let me install the program

#4 Firefoxthebomb

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Posted 25 July 2012 - 04:02 PM

How about if your right click the file and Run as Admin?

firefoxsig-resized.jpg.b57936275b99d45f7

Dell Precision T7810, Win10 64bit fully updated, Symantec Endpoint Protection,
Watchguard Firewall, Intel Xeon E5-2620v4 CPUs, Dual 8 Core Processors, 32GB Ram,
E5-2620v4 @ 2.10GHz X 2, AMD FirePro W4100 with 4 Screens, 500GB SSD Boot Drive,
Raid-1 Dual 2TB Sata 10000 rpm Hard Drives, DVD Burner, IE11, Opera, MBAM, MBSB, MBAE





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