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(Problem) Steps Recorder in Windows 7 & 8


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#1 M...

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Posted 24 July 2012 - 02:04 PM

When poking around in Windows 8 Release Preview (running on a virtual machine in WMware Player), I accidentally found something neat and useful, and discovered it has been Windows 7 all along. The "Steps Recorder" can take a slide show of screen snapshots, annotated to describe what actions the user took to produce the screen-to-screen changes (e.g. "mouse left-click"), and leave the result in an easily-viewable HTML file.

"You can use Steps Recorder to automatically capture steps you take on a PC, including a text description of what you did and a picture of the screen during each step (called a screen shot). Once you capture these steps, you can save them to a file that can be sent to other people. This can be helpful if you're trying to show someone how to do a certain task or troubleshoot a problem with a support professional."

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The same functionality is available in Windows 7, where it is called the "Problem Steps Recorder", but evidently no shortcut is automatically created for the Problem Steps Recorder during Windows installation:

http://windows.microsoft.com/en-US/windows7/How-do-I-use-Problem-Steps-Recorder

http://technet.microsoft.com/en-us/windows/problem-steps-recorder-overview.aspx

http://www.sevenforums.com/news/1789-windows-7-problem-steps-recorder-miracle-tool.html

http://geekchunk.com/how-to/problem-solving-in-windows-8-made-easy-with-steps-recorder/

In trying to answer a question before posting this, I discovered a bug in the Bleeping Computer Forum software. Coincidentally, the bug is nicely documentable and reportable using the Problem Steps Recorder.

Bug: In the Tutorials section, after selecting "Windows" and then changing the number of items to display from 10 to 30, clicking the "Next" button (or the "(page) 2" button) at bottom of the page results in an "Unfortunately the page that you requested does not exist" error.

{I have the zipped HTML file, but the "upload" feature seems to have disappeared or I just can't find it.}

Edited by M..., 24 July 2012 - 02:05 PM.


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#2 rotor123

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Posted 24 July 2012 - 03:49 PM

It is working for me in Firefox and IE9.

However for any bugs or anything else that might need to be looked at you can use the Report button bottom left of your post. It is a yellow triangle with a ! point in it.

What browser were you using?

Thanks
Roger

Edit: Further testing shows it isn't working.

Edited by rotor123, 24 July 2012 - 04:35 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

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#3 M...

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Posted 24 July 2012 - 04:24 PM

I'm using IE9 (32-bit) in 64-bit Windows 7 Ultimate SP1.

The "Tutorials" I'm referring to is the list of tabs near the very top of the page ("BleepingComputer.com", "Forums", "Tutorials", ...).

I suppose I can't upload the file anyway because it is 1.4MB (the ZIPped HTML file), and the limit is only 512KB in the forums that do allow uploading.

Is there any way I can e-mail it to someone if you can't replicate the problem?

#4 rotor123

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Posted 24 July 2012 - 04:30 PM

I Apologize, It isn't working for me either after further testing

I will report the post through channels and someone will get back to you.

Roger

Edited by rotor123, 24 July 2012 - 04:34 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

167 @ June 2015


#5 Animal

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Posted 24 July 2012 - 11:51 PM

The file is in fact too large. Additionally this is one of the forums that for security purposes we do not allow attachments. You can find a list of forums where they are allowed here: http://www.bleepingcomputer.com/forums/topic409729.html

For quick reference I'll add the list here as well:

For reference, here is a list of which sub-forums allow the use of attachments.

Operating Systems Forum
Windows 95/98/ME
Windows XP Home and Professional
Windows NT/2000/2003/2008
Windows Vista
Windows 7

Hardware Forum
Internal Hardware

Security Forum
Virus, Trojan, Spyware, and Malware Removal Logs


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#6 Firefoxthebomb

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Posted 26 July 2012 - 04:28 PM

Nice Tip!

firefoxsig-resized.jpg.b57936275b99d45f7

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Raid-1 Dual 2TB Sata 10000 rpm Hard Drives, DVD Burner, IE11, Opera, MBAM, MBSB, MBAE





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