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Bootmgr is missing


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#1 Melo555

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Posted 24 July 2012 - 10:57 AM

Hi,

My computer started shutting down, so I tried to do use the recovery manager to do a complete factory reset. The computer shut down again during this process and when I tried to turn it back on it said "Bootmgr is missing." I tried pressing F8 during startup to go back to the recovery page but I got the same error message.

I went on the Gateway website but unfortunately it seems that they don't make recovery disc for my computer model anymore. I was wondering what my options are? If I just buy a Windows 7 OS, would that work sort of as a recovery disc?

Here's my computer: http://www.newegg.com/Product/Product.aspx?Item=N82E16883113075\

Thanks

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#2 Firefoxthebomb

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Posted 24 July 2012 - 11:24 AM

Hello and :welcome:

I hope you backed up all your data before you tried doing a restore.

If you can no longer restore you computer back to factory default as you mentioned and can no longer get restore disks from the manufacturer....

You can buy a Windows 7 64bit OS disk, you can install Windows 7 fresh. I would recommend formatting the disk first and getting rid of any partitions that were on the old drive. (assuming you already backed up your data)

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#3 rotor123

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Posted 24 July 2012 - 11:48 AM

The first thing you need to do is fix the cause of it shutting down. I would suspect overheating due to a clogged heatsink or a inoperative fan. To detect that you will need to remove the side and look at the CPU heatsink. You should be able to see the individual fins. They tend to clog up with dust.

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#4 coxchris

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Posted 24 July 2012 - 12:06 PM

If the steps have been completed above and the problem still persisted please use this link below

http://support.microsoft.com/kb/2622803

Use Method four

Edited by coxchris, 24 July 2012 - 12:10 PM.

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#5 Melo555

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Posted 24 July 2012 - 12:43 PM

Hello and :welcome:

I hope you backed up all your data before you tried doing a restore.

If you can no longer restore you computer back to factory default as you mentioned and can no longer get restore disks from the manufacturer....

You can buy a Windows 7 64bit OS disk, you can install Windows 7 fresh. I would recommend formatting the disk first and getting rid of any partitions that were on the old drive. (assuming you already backed up your data)


Cool, I needed to get Windows 7 eventually anyway for my laptop, guess I'll just get it sooner than expected. I didn't backup the data but there was nothing important on there any way.

I was wondering though about the last part of your post. How can I format the disk? Do you mean after I install Windows 7 and get everything working?

Thanks

The first thing you need to do is fix the cause of it shutting down. I would suspect overheating due to a clogged heatsink or a inoperative fan. To detect that you will need to remove the side and look at the CPU heatsink. You should be able to see the individual fins. They tend to clog up with dust.

Roger


Yeah, I think you're right. I use to keep my computer on all the time and during the time I was having problems it was shutting down pretty frequently. Since then I've left it off for about a week and when I was trying something out a few days ago in an attempt to fix it, it was on for around 10 hours and it didn't shut down at all.

I just opened it up just now and the fan seems to be working. There was a lot of dust in there like you said though. I cleaned it all out and I'll stop leaving my computer on 24/7 if I can get it to work again.

Thanks

If the steps have been completed above and the problem still persisted please use this link below

http://support.microsoft.com/kb/2622803

Use Method four



Thanks

Will do

#6 Firefoxthebomb

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Posted 24 July 2012 - 02:50 PM

What I meant about formatting is during the windows install, choose drive options and then delete all partitions and install on a new formatted partition.

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#7 Melo555

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Posted 24 July 2012 - 04:10 PM

What I meant about formatting is during the windows install, choose drive options and then delete all partitions and install on a new formatted partition.


Oh, alright.

Thanks for all your help!

#8 hamluis

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Posted 24 July 2012 - 04:51 PM

Well...before rushing out to do anything involving money...I'd run the appropriate hard drive diagnostic, ensuring that the base of the install effort is worth the time/energy/money.

Louis

#9 deb001

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Posted 31 July 2012 - 02:49 PM

Hi,
My name is Debbie.

I strongly agree with Hamluis, you should run Hardware Diagnostics before restoring your system back to the factory settings.
And regarding the OS discs, you can contact Gateway and check with them once if they can provide you the copy of Recovery discs.




Please reply in case you have any questions.

Edited by Orange Blossom, 04 August 2012 - 08:51 PM.
Removed spammy content. ~ OB

Thanks & Regards
Debbie_B




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