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google redirecting


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7 replies to this topic

#1 kadjk

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Posted 24 July 2012 - 07:23 AM

Hello,

I've been recently experiencing redirects from google. I tried running malbyteware and superantispyware and am getting hits on trojans and tried fixing them. But still its redirecting and still coming up on the virus scans.

What should I do?

Thanks!

*Moderator Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Queen-Evie*

Edited by Queen-Evie, 24 July 2012 - 09:37 AM.


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#2 kadjk

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Posted 24 July 2012 - 10:10 AM

oops sorry for posting on the wrong place.

AVG keeps popping up with a message about three things. Trojan horse BackDoor.Generic15.AXLA, Trojan horse Generic28.ANIC, and Trojan horse Dropper.Generic_c.MMi.

Sorry again and thx!

#3 Broni

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Posted 24 July 2012 - 11:47 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#4 kadjk

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Posted 24 July 2012 - 03:57 PM

Hello,

These are the results.

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Java™ 6 Update 31
Out of date Java installed!
Adobe Flash Player 11.3.300.265
Adobe Reader X (10.1.2)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````






Farbar Service Scanner Version: 22-07-2012
Ran by Danny (administrator) on 24-07-2012 at 16:27:53
Running from "C:\Users\Danny\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================
ATTENTION!=====> Unable to open HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile. The key does not exist.
ATTENTION!=====> Unable to open HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile. The key does not exist.


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============

sharedaccess Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of sharedaccess. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of sharedaccess. The value does not exist.
Unable to retrieve ServiceDll of sharedaccess. The value does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



MiniToolBox by Farbar Version: 23-07-2012
Ran by Danny (administrator) on 24-07-2012 at 16:29:25
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) = Local Area Connection (Connected)
The following helper DLL cannot be loaded: WSHELPER.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="ethernet_9" address=192.168.107.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DJ-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : nyc.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : nyc.rr.com
Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 90-E6-BA-0D-3C-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::74e8:4394:62e6:b33b%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, July 24, 2012 4:23:03 PM
Lease Expires . . . . . . . . . . : Wednesday, July 25, 2012 4:23:03 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 244377274
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A0-2B-F8-90-E6-BA-0D-3C-8A
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.nyc.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging google.com [74.125.228.110] with 32 bytes of data:
Reply from 74.125.228.110: bytes=32 time=152ms TTL=53
Reply from 74.125.228.110: bytes=32 time=109ms TTL=53

Ping statistics for 74.125.228.110:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 109ms, Maximum = 152ms, Average = 130ms

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=412ms TTL=50
Reply from 72.30.38.140: bytes=32 time=378ms TTL=50

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 378ms, Maximum = 412ms, Average = 395ms

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...90 e6 ba 0d 3c 8a ......Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.102 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.102 276
192.168.1.102 255.255.255.255 On-link 192.168.1.102 276
192.168.1.255 255.255.255.255 On-link 192.168.1.102 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.102 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.102 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
10 276 fe80::74e8:4394:62e6:b33b/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
x64-Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 mswsock.dll [File Not found] ()
x64-Catalog9 02 mswsock.dll [File Not found] ()
x64-Catalog9 03 mswsock.dll [File Not found] ()
x64-Catalog9 04 mswsock.dll [File Not found] ()
x64-Catalog9 05 mswsock.dll [File Not found] ()
x64-Catalog9 06 mswsock.dll [File Not found] ()
x64-Catalog9 07 mswsock.dll [File Not found] ()
x64-Catalog9 08 mswsock.dll [File Not found] ()
x64-Catalog9 09 mswsock.dll [File Not found] ()
x64-Catalog9 10 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/24/2012 04:23:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: FUFAXSTM.exe, version: 2.0.0.14, time stamp: 0x4d76d7f9
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6f646e69
Faulting process id: 0xd68
Faulting application start time: 0xFUFAXSTM.exe0
Faulting application path: FUFAXSTM.exe1
Faulting module path: FUFAXSTM.exe2
Report Id: FUFAXSTM.exe3

Error: (07/24/2012 04:23:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: FUFAXRCV.exe, version: 2.0.0.14, time stamp: 0x4d76d79e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x646f4d53
Faulting process id: 0xd60
Faulting application start time: 0xFUFAXRCV.exe0
Faulting application path: FUFAXRCV.exe1
Faulting module path: FUFAXRCV.exe2
Report Id: FUFAXRCV.exe3

Error: (07/24/2012 11:33:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: FUFAXSTM.exe, version: 2.0.0.14, time stamp: 0x4d76d7f9
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6f646e69
Faulting process id: 0xe64
Faulting application start time: 0xFUFAXSTM.exe0
Faulting application path: FUFAXSTM.exe1
Faulting module path: FUFAXSTM.exe2
Report Id: FUFAXSTM.exe3

Error: (07/24/2012 11:33:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: FUFAXRCV.exe, version: 2.0.0.14, time stamp: 0x4d76d79e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x646f4d53
Faulting process id: 0xe5c
Faulting application start time: 0xFUFAXRCV.exe0
Faulting application path: FUFAXRCV.exe1
Faulting module path: FUFAXRCV.exe2
Report Id: FUFAXRCV.exe3

Error: (07/24/2012 11:01:27 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c5
Faulting module name: MSHTML.dll, version: 9.0.8112.16443, time stamp: 0x4f4c3300
Exception code: 0xc0000005
Fault offset: 0x0036493c
Faulting process id: 0xb94
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (07/24/2012 09:39:44 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 0.0.0.0, time stamp: 0x4a5bc3c5
Faulting module name: jscript9.dll, version: 9.0.8112.16443, time stamp: 0x4f4c2b71
Exception code: 0xc0000005
Fault offset: 0x000ab1dd
Faulting process id: 0x10b0
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (07/24/2012 07:58:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: FUFAXSTM.exe, version: 2.0.0.14, time stamp: 0x4d76d7f9
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6f646e69
Faulting process id: 0xe20
Faulting application start time: 0xFUFAXSTM.exe0
Faulting application path: FUFAXSTM.exe1
Faulting module path: FUFAXSTM.exe2
Report Id: FUFAXSTM.exe3

Error: (07/24/2012 07:58:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: FUFAXRCV.exe, version: 2.0.0.14, time stamp: 0x4d76d79e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x646f4d53
Faulting process id: 0xe18
Faulting application start time: 0xFUFAXRCV.exe0
Faulting application path: FUFAXRCV.exe1
Faulting module path: FUFAXRCV.exe2
Report Id: FUFAXRCV.exe3

Error: (07/24/2012 07:15:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c5
Faulting module name: MSHTML.dll, version: 9.0.8112.16443, time stamp: 0x4f4c3300
Exception code: 0xc0000005
Fault offset: 0x0021d683
Faulting process id: 0xf68
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (07/24/2012 05:56:06 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c5
Faulting module name: MSHTML.dll, version: 9.0.8112.16443, time stamp: 0x4f4c3300
Exception code: 0xc0000005
Fault offset: 0x0021d683
Faulting process id: 0x10c0
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3


System errors:
=============
Error: (07/24/2012 04:23:43 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (07/24/2012 04:23:43 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/24/2012 04:23:07 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (07/24/2012 04:23:05 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/24/2012 04:23:05 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

Error: (07/24/2012 04:23:05 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

Error: (07/24/2012 11:33:58 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (07/24/2012 11:33:58 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/24/2012 11:33:35 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (07/24/2012 11:33:33 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.265)
Adobe Flash Player 11 Plugin (Version: 11.3.300.265)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Airytec Switch Off (Version: 3.4.1)
Akamai NetSession Interface
AMD Accelerated Video Transcoding (Version: 2.00.0002)
AMD APP SDK Runtime (Version: 10.0.898.1)
AMD Catalyst Install Manager (Version: 3.0.868.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.70309.0018)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.3.14 (Unicode)
AVG 2012 (Version: 12.0.2178)
AVG 2012 (Version: 12.0.2437)
AVG 2012 (Version: 2012.0.2178)
AVI Info
AviSynth 2.5
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0309.43.976)
Catalyst Control Center Graphics Previews Common (Version: 2012.0309.43.976)
Catalyst Control Center InstallProxy (Version: 2012.0309.43.976)
Catalyst Control Center Localization All (Version: 2012.0309.43.976)
ccc-utility64 (Version: 2012.0309.43.976)
CCC Help Chinese Standard (Version: 2012.0309.0042.976)
CCC Help Chinese Traditional (Version: 2012.0309.0042.976)
CCC Help Czech (Version: 2012.0309.0042.976)
CCC Help Danish (Version: 2012.0309.0042.976)
CCC Help Dutch (Version: 2012.0309.0042.976)
CCC Help English (Version: 2012.0309.0042.976)
CCC Help Finnish (Version: 2012.0309.0042.976)
CCC Help French (Version: 2012.0309.0042.976)
CCC Help German (Version: 2012.0309.0042.976)
CCC Help Greek (Version: 2012.0309.0042.976)
CCC Help Hungarian (Version: 2012.0309.0042.976)
CCC Help Italian (Version: 2012.0309.0042.976)
CCC Help Japanese (Version: 2012.0309.0042.976)
CCC Help Korean (Version: 2012.0309.0042.976)
CCC Help Norwegian (Version: 2012.0309.0042.976)
CCC Help Polish (Version: 2012.0309.0042.976)
CCC Help Portuguese (Version: 2012.0309.0042.976)
CCC Help Russian (Version: 2012.0309.0042.976)
CCC Help Spanish (Version: 2012.0309.0042.976)
CCC Help Swedish (Version: 2012.0309.0042.976)
CCC Help Thai (Version: 2012.0309.0042.976)
CCC Help Turkish (Version: 2012.0309.0042.976)
CCleaner (Version: 3.17)
Diablo II
Diablo III (Version: 1.0.3.10235)
DivX Setup (Version: 2.6.1.5)
Dota 2 Test
Epson Connect
Epson Customer Participation (Version: 1.0.0.0)
Epson FAX Utility (Version: 1.20.00)
Epson PC-FAX Driver
EPSON Scan
EPSON WorkForce 435 Series Printer Uninstall
EpsonNet Print (Version: 2.4j)
FlashGet 1.9.6.1073 (Version: 1.9.6.1073)
Freemake Video Converter version 3.0.1 (Version: 3.0.1)
Google Talk (remove only)
HandBrake 0.9.5 (Version: 0.9.5)
Heroes of Newerth (Version: 2.3.0)
HiJackThis (Version: 1.0.0)
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
K-Lite Codec Pack 8.1.0 (Full) (Version: 8.1.0)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
MegaTrainer eXperience V1.0.9.1
MetaTrader - Alpari (US) (Version: 4.00)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.0.61118.0)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
PDF24 Creator 4.4.3
QuickTime (Version: 7.71.80.42)
Revo Uninstaller 1.93 (Version: 1.93)
Sid Meier's Civilization V
Skype™ 5.5 (Version: 5.5.124)
Spybot - Search & Destroy (Version: 1.6.2)
StarCraft II (Version: 1.4.4.22418)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 5.0.1142)
Ubisoft Game Launcher (Version: 1.0.0.0)
UltraISO Premium V9.52
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2598306) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Winamp (Version: 5.623 )
Winamp Detector Plug-in (Version: 1.0.0.1)
WinRAR 4.10 beta 5 (64-bit) (Version: 4.10.5)
Xvid Video Codec (Version: 1.3.2)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 4087.05 MB
Available physical RAM: 1796.18 MB
Total Pagefile: 8172.3 MB
Available Pagefile: 5654.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.68 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:248.01 GB) NTFS
2 Drive d: () (Fixed) (Total:279.45 GB) (Free:21.87 GB) NTFS
3 Drive e: (FRIENDS_SERIES_3) (CDROM) (Total:6.13 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\DJ-PC

___VMware_Conv_SA___ Administrator Danny
Guest


**** End of log ****




Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.21.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Danny :: DJ-PC [administrator]

7/24/2012 4:31:22 PM
mbam-log-2012-07-24 (16-31-22).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 193464
Time elapsed: 3 minute(s), 14 second(s)

Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 3100 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Windows\Installer\{3edb9b13-80b8-cce8-9e20-42ca4f0e93e1}\U\00000008.@ (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.
C:\Windows\svchost.exe (Trojan.Agent) -> Delete on reboot.

(end)



aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-24 16:38:00
-----------------------------
16:38:00.941 OS Version: Windows x64 6.1.7601 Service Pack 1
16:38:00.941 Number of processors: 8 586 0x1E05
16:38:00.941 ComputerName: DJ-PC UserName: Danny
16:38:02.122 Initialize success
16:40:37.811 AVAST engine defs: 12072401
16:41:30.507 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T1L0-6
16:41:30.509 Disk 0 Vendor: SAMSUNG_HD103SJ 1AJ100E4 Size: 953869MB BusType: 3
16:41:30.512 Disk 1 \Device\Harddisk1\DR1 -> \Device\Ide\IdeDeviceP1T1L0-9
16:41:30.514 Disk 1 Vendor: Maxtor_6L300R0 BAH41G10 Size: 286168MB BusType: 3
16:41:30.517 Device \Driver\atapi -> MajorFunction fffffa80057575e8
16:41:30.520 Disk 0 MBR read successfully
16:41:30.523 Disk 0 MBR scan
16:41:30.540 Disk 0 Windows 7 default MBR code
16:41:30.544 Disk 0 MBR hidden
16:41:30.563 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
16:41:30.577 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 953767 MB offset 206848
16:41:30.596 Disk 0 scanning C:\Windows\system32\drivers
16:41:38.420 Service scanning
16:41:54.091 Modules scanning
16:41:54.105 Disk 0 trace - called modules:
16:41:54.114 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys >>UNKNOWN [0xfffffa80057575e8]<<
16:41:54.121 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004da0790]
16:41:54.128 3 CLASSPNP.SYS[fffff8800160143f] -> nt!IofCallDriver -> [0xfffffa8004ac59b0]
16:41:54.134 5 ACPI.sys[fffff88000e0b7a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T1L0-6[0xfffffa8004afe680]
16:41:54.138 \Driver\atapi[0xfffffa80056a5900] -> IRP_MJ_CREATE -> 0xfffffa80057575e8
16:41:54.906 AVAST engine scan C:\Windows
16:41:56.926 AVAST engine scan C:\Windows\system32
16:43:59.168 File: C:\Windows\assembly\GAC_32\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
16:44:01.321 File: C:\Windows\assembly\GAC_64\Desktop.ini **INFECTED** Win32:Sirefef-PL [Rtk]
16:45:14.101 AVAST engine scan C:\Windows\system32\drivers
16:45:40.902 AVAST engine scan C:\Users\Danny
16:52:23.405 AVAST engine scan C:\ProgramData
16:54:26.037 Scan finished successfully
16:54:49.273 Disk 0 MBR has been saved successfully to "C:\Users\Danny\Desktop\MBR.dat"
16:54:49.279 The log file has been saved successfully to "C:\Users\Danny\Desktop\aswMBR.txt"


Thanks!!

#5 Broni

Broni

    The Coolest BC Computer


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Posted 24 July 2012 - 04:10 PM

You're infected with ZeroAccess rootkit.
It'll require elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 kadjk

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Posted 24 July 2012 - 04:33 PM

Thank you for all your help! I really appreciate it.

#7 Broni

Broni

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Posted 24 July 2012 - 04:37 PM

You're very welcome Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 24 July 2012 - 10:09 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic462298.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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