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Windows Firewall and Windows Defender downed, not restartable.


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15 replies to this topic

#1 LordSlizzurp

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Posted 23 July 2012 - 02:36 PM

Whatever virus I had or have somehow disabled my win firewall and win defender, now when I try to restart then I get error msg 80070424. Im running windows 7 home premium 64 bit.

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#2 Broni

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Posted 23 July 2012 - 08:31 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 LordSlizzurp

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Posted 24 July 2012 - 01:57 PM

Checkup.txt:

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
avast! Free Antivirus
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 25
Out of date Java installed!
Adobe Reader X (10.1.0) Adobe Reader Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````


FSS.txt:

Farbar Service Scanner Version: 22-07-2012
Ran by The Ownerer (administrator) on 24-07-2012 at 11:03:02
Running from "C:\Users\The Ownerer\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============

sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Demand
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Result.txt:

MiniToolBox by Farbar Version: 23-07-2012
Ran by The Ownerer (administrator) on 24-07-2012 at 11:05:04
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : TheOwnerer-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : bn02815.chic01.wayport.net

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 64-80-99-1D-B1-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 64-80-99-1D-B1-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : bn02815.chic01.wayport.net
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 64-80-99-1D-B1-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4984:1bcd:ac95:f836%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.130.202.249(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.128
Lease Obtained. . . . . . . . . . : Tuesday, July 24, 2012 9:30:42 AM
Lease Expires . . . . . . . . . . : Tuesday, July 24, 2012 12:00:42 PM
Default Gateway . . . . . . . . . : 10.130.202.129
DHCP Server . . . . . . . . . . . : 12.153.220.58
DHCPv6 IAID . . . . . . . . . . . : 375685273
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-F3-AC-6B-E8-11-32-22-C9-8A
DNS Servers . . . . . . . . . . . : 10.130.202.129
64.134.255.2
64.134.255.10
Primary WINS Server . . . . . . . : 10.130.202.129
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-27-BC-79
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E8-11-32-4A-6C-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{293FA72F-9C8F-4D54-8400-26309CA67D93}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{43627429-C8C4-4807-9C60-CA6F69651BE2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2287089B-49F8-4E14-BB90-FADA8A77A34C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BE1436E0-679B-473F-B90A-A605F2C9F089}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 10.130.202.129

Name: google.com
Addresses: 2001:4860:4001:803::100e
74.125.224.135
74.125.224.134
74.125.224.130
74.125.224.128
74.125.224.131
74.125.224.132
74.125.224.137
74.125.224.133
74.125.224.142
74.125.224.129
74.125.224.136


Pinging google.com [74.125.45.101] with 32 bytes of data:
Reply from 74.125.45.101: bytes=32 time=73ms TTL=51
Reply from 74.125.45.101: bytes=32 time=73ms TTL=51

Ping statistics for 74.125.45.101:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 73ms, Maximum = 73ms, Average = 73ms
Server: UnKnown
Address: 10.130.202.129

Name: yahoo.com
Addresses: 209.191.122.70
98.139.183.24
72.30.38.140


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=52ms TTL=52
Reply from 72.30.38.140: bytes=32 time=314ms TTL=52

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 314ms, Average = 183ms
Server: UnKnown
Address: 10.130.202.129

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...64 80 99 1d b1 21 ......Microsoft Virtual WiFi Miniport Adapter #2
13...64 80 99 1d b1 21 ......Microsoft Virtual WiFi Miniport Adapter
12...64 80 99 1d b1 20 ......Intel® Centrino® Advanced-N 6250 AGN
11...64 d4 da 27 bc 79 ......Intel® Centrino® WiMAX 6250
10...e8 11 32 4a 6c e4 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.130.202.129 10.130.202.249 25
10.130.202.128 255.255.255.128 On-link 10.130.202.249 281
10.130.202.249 255.255.255.255 On-link 10.130.202.249 281
10.130.202.255 255.255.255.255 On-link 10.130.202.249 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.130.202.249 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.130.202.249 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 281 fe80::/64 On-link
12 281 fe80::4984:1bcd:ac95:f836/128
On-link
1 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/24/2012 10:51:19 AM) (Source: MsiInstaller) (User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer

Error: (07/24/2012 10:50:11 AM) (Source: MsiInstaller) (User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer

Error: (07/24/2012 10:49:57 AM) (Source: MsiInstaller) (User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer

Error: (07/24/2012 10:45:11 AM) (Source: MsiInstaller) (User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer

Error: (07/24/2012 10:44:17 AM) (Source: MsiInstaller) (User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer

Error: (07/24/2012 10:37:22 AM) (Source: MsiInstaller) (User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Windows Defender -- You do not need to install this software because Windows Defender is included in Windows Vista. You can access Windows Defender from the Security section of the Windows Control Panel.

Error: (07/23/2012 09:21:06 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (07/23/2012 09:21:06 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (07/23/2012 09:21:05 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (07/22/2012 10:24:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: LegoStarwars.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: LegoStarwars.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x03705f0b
Faulting process id: 0x14d0
Faulting application start time: 0xLegoStarwars.exe0
Faulting application path: LegoStarwars.exe1
Faulting module path: LegoStarwars.exe2
Report Id: LegoStarwars.exe3


System errors:
=============
Error: (07/24/2012 11:00:43 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/24/2012 10:42:49 AM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (07/24/2012 10:30:49 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/24/2012 10:00:52 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/24/2012 09:30:48 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/24/2012 09:30:43 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/24/2012 09:30:42 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/23/2012 04:55:16 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/23/2012 04:55:13 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.

Error: (07/23/2012 03:20:01 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (07/24/2012 10:51:19 AM) (Source: MsiInstaller)(User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer (NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/24/2012 10:50:11 AM) (Source: MsiInstaller)(User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer (NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/24/2012 10:49:57 AM) (Source: MsiInstaller)(User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer (NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/24/2012 10:45:11 AM) (Source: MsiInstaller)(User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer (NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/24/2012 10:44:17 AM) (Source: MsiInstaller)(User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Apple Software Update -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SoftwareUpdate_UnregServer, location: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer (NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/24/2012 10:37:22 AM) (Source: MsiInstaller)(User: TheOwnerer-PC)TheOwnerer-PC
Description: Product: Windows Defender -- You do not need to install this software because Windows Defender is included in Windows Vista. You can access Windows Defender from the Security section of the Windows Control Panel.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/23/2012 09:21:06 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\esetsmartinstaller_enu.exe

Error: (07/23/2012 09:21:06 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (07/23/2012 09:21:05 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (07/22/2012 10:24:28 PM) (Source: Application Error)(User: )
Description: LegoStarwars.exe0.0.0.000000000LegoStarwars.exe0.0.0.000000000c000000503705f0b14d001cd68936bc55835C:\Program Files (x86)\Giant\LEGO Star Wars Game\LegoStarwars.exeC:\Program Files (x86)\Giant\LEGO Star Wars Game\LegoStarwars.exeac0ec5c3-d486-11e1-a96b-e811324a6ce4


=========================== Installed Programs ============================

???? ??? Windows Live (Version: 15.4.3502.0922)
???? Windows Live (Version: 15.4.3502.0922)
?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)
???????? ?? Messenger (Version: 15.4.3502.0922)
???????? ?????????? Windows Live (Version: 15.4.3502.0922)
????????? Messenger (Version: 15.4.3502.0922)
?????????? Windows Live (Version: 15.4.3502.0922)
??????????? ?? Windows Live (Version: 15.4.3502.0922)
Adobe AIR (Version: 1.5.2.8870)
Adobe Flash Player 10 ActiveX (Version: 10.1.53.64)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Age of Empires III (Version: 1.00.0000)
„Messenger“ pagalbine priemone (Version: 15.4.3502.0922)
Amnesia - The Dark Descent (Version: 1.0.0)
Apple Application Support (Version: 2.1.6)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 7.0.1456.0)
„Windows Live Essentials“ (Version: 15.4.3502.0922)
„Windows Live Mail“ (Version: 15.4.3502.0922)
„Windows Live Messenger“ (Version: 15.4.3502.0922)
„Windows Live“ fotogalerija (Version: 15.4.3502.0922)
BatteryLifeExtender (Version: 1.0.11)
Best Buy pc app (Version: 3.0.0.0)
ChargeableUSB (Version: 1.0.0.0)
Command & Conquer Generals (Version: 0.50.0000)
Command and ConquerTM Generals Zero Hour (Version: 1.00.0000)
Complemento Messenger (Version: 15.4.3502.0922)
Complément Messenger (Version: 15.4.3502.0922)
CyberLink YouCam (Version: 3.1.3509)
D3DX10 (Version: 15.4.2368.0902)
Doplnok programu Messenger (Version: 15.4.3502.0922)
Easy Content Share (Version: 1.0)
Easy Display Manager (Version: 3.2)
Easy Migration (Version: 1.0)
Easy Network Manager (Version: 4.4.7)
Easy SpeedUp Manager (Version: 2.1.1.1)
EasyBatteryManager (Version: 4.0.0.4)
EasyFileShare (Version: 1.0.11)
ESET Online Scanner v3
ETDWare PS/2-X64 8.0.7.2_WHQL (Version: 8.0.7.2)
Fable III (Version: 1.0.0001.131)
Far Cry (Patch 1.4) (Version: 1.00.0000)
Far Cry (Version: 1.00.0000)
Fast Start (Version: 2.2.0.0)
FBReader for Windows
FlatOut Ultimate Carnage
Fotogalerija Windows Live (Version: 15.4.3502.0922)
FreeArc 0.666 (Version: 0.666)
Freecorder 5 (Version: 5.05)
Freecorder Toolbar (Version: 5.0.0.0)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galeria fotografii uslugi Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galerie foto Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Google Chrome (Version: 16.0.912.77)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
GRID (Version: 1.00.0000)
Half-Life (Version: Half-Life - Non Steam)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Processor Graphics (Version: 8.15.10.2253)
Intel® PROSet/Wireless WiFi Software (Version: 14.0.2000)
Intel® Rapid Storage Technology (Version: 10.0.0.1046)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.0.82.0)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.27.0)
Intel® PROSet/Wireless WiMAX Software (Version: 2.03.2000)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.4.1)
Java™ 6 Update 25 (Version: 6.0.250)
Junk Mail filter update (Version: 15.4.3502.0922)
LEGO Star Wars (Version: 1.00.0000)
Magicka
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Mesh Runtime (Version: 15.4.5722.2)
Messenger-kumppani (Version: 15.4.3502.0922)
Messenger ??? ?? (Version: 15.4.3502.0922)
Messenger ???? (Version: 15.4.3502.0922)
Messenger ????? (Version: 15.4.3502.0922)
Messenger Assistent (Version: 15.4.3502.0922)
Messenger Companion (Version: 15.4.3502.0922)
Messenger kíséro (Version: 15.4.3502.0922)
Messenger Pratilac (Version: 15.4.3502.0922)
Messenger Suradnik (Version: 15.4.3502.0922)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Urban Assault
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Mount&Blade With Fire and Sword
Movie Color Enhancer (Version: 1.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia POP (Version: 1.1)
Need for Speed Underground 2
Network Play System (Patching)
NVIDIA Control Panel 285.62 (Version: 285.62)
NVIDIA Graphics Driver 285.62 (Version: 285.62)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA Optimus 1.5.20 (Version: 1.5.20)
NVIDIA PhysX (Version: 9.11.0621)
NVIDIA PhysX System Software 9.11.0621 (Version: 9.11.0621)
NVIDIA Update Components (Version: 1.5.20)
ONIMUSHUA3 PC (Version: 1.00.001)
OpenAL
Poczta uslugi Windows Live (Version: 15.4.3502.0922)
Podstawowe programy Windows Live (Version: 15.4.3502.0922)
Pomocnik Messenger (Version: 15.4.3502.0922)
Portal 2
Pošta Windows Live (Version: 15.4.3502.0922)
Project64 1.6 (Version: 1.6)
QuickTime (Version: 7.69.80.9)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek Ethernet Controller Driver (Version: 7.33.1125.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6257)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.26.0)
Roller Coaster Tycoon 3 Platinum - CarlesNeo !
S?????? f?t???af??? t?? Windows Live (Version: 15.4.3502.0922)
Samsung AnyWeb Print (Version: 1.0)
Samsung AnyWeb Print (Version: 1.1.21.0)
Samsung Recovery Solution 5 (Version: 5.0.0.8)
Samsung Support Center (Version: 1.1.21)
Samsung Universal Print Driver (Version: 2.01.06.00:16)
Samsung Universal Scan Driver (Version: 1.2.1.0)
Ski Region Simulator 2012 (Version: 1.0)
Skype™ 4.2 (Version: 4.2.169)
Spremljevalec Messenger (Version: 15.4.3502.0922)
SRS Premium Sound Control Panel (Version: 1.10.1000)
System Requirements Lab
User Guide (Version: 1.0)
Virtual DJ Pro Full - Atomix Productions
VirtualCloneDrive
Vuze (Version: 4.7)
Wild Tangent - Fate
Windows Live ?? (Version: 15.4.3502.0922)
Windows Live ?? ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3508.1109)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Fotótár (Version: 15.4.3502.0922)
Windows Live Foto-galerija (Version: 15.4.3502.0922)
Windows Live fotoattelu galerija (Version: 15.4.3502.0922)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live Fotogalleri (Version: 15.4.3502.0922)
Windows Live Fotogaléria (Version: 15.4.3502.0922)
Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live Galerija fotografija (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Pošta (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven sähköposti (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
Xfire (remove only)

========================= Devices: ================================

Name: ELBY CLONEDRIVE SCSI CdRom Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Problem: : Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
Resolution: The driver could not be loaded because a previous instance is still loaded.
Restart the computer.

Name: ELBY CLONEDRIVE SCSI CdRom Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Problem: : Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
Resolution: The driver could not be loaded because a previous instance is still loaded.
Restart the computer.

Name: TSSTcorp DVDWBD TS-LB23A
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Problem: : Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
Resolution: The driver could not be loaded because a previous instance is still loaded.
Restart the computer.


========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 6056.29 MB
Available physical RAM: 3942.98 MB
Total Pagefile: 12110.77 MB
Available Pagefile: 9283.34 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.62 MB

========================= Partitions: =====================================

1 Drive c: (Hehe!) (Fixed) (Total:677.16 GB) (Free:68.45 GB) NTFS

========================= Users: ========================================

User accounts for \\THEOWNERER-PC

Administrator Amy Gun Guest
The Ownerer UpdatusUser


**** End of log ****


mbam-log-2012-07-24(11-17-56).txt:


Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.24.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
The Ownerer :: THEOWNERER-PC [administrator]

7/24/2012 11:17:56 AM
mbam-log-2012-07-24 (11-17-56).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 234691
Time elapsed: 6 minute(s), 40 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


aswMBR.txt

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-24 11:19:43
-----------------------------
11:19:43.886 OS Version: Windows x64 6.1.7601 Service Pack 1
11:19:43.886 Number of processors: 8 586 0x2A07
11:19:43.890 ComputerName: THEOWNERER-PC UserName: The Ownerer
11:19:49.636 Initialize success
11:19:49.963 AVAST engine defs: 12072400
11:26:20.720 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
11:26:20.726 Disk 0 Vendor: Hitachi_ JE4O Size: 715404MB BusType: 3
11:26:20.737 Disk 0 MBR read successfully
11:26:20.744 Disk 0 MBR scan
11:26:20.751 Disk 0 unknown MBR code
11:26:20.759 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
11:26:20.775 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 693416 MB offset 206848
11:26:20.817 Disk 0 Partition 3 00 27 Hidden NTFS WinRE NTFS 21886 MB offset 1420322816
11:26:20.896 Disk 0 scanning C:\Windows\system32\drivers
11:26:37.220 Service scanning
11:27:13.274 Modules scanning
11:27:13.294 Disk 0 trace - called modules:
11:27:13.334 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
11:27:13.683 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007df8790]
11:27:13.695 3 CLASSPNP.SYS[fffff8800185143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8006003050]
11:27:17.501 AVAST engine scan C:\Windows
11:27:24.087 AVAST engine scan C:\Windows\system32
11:30:10.704 AVAST engine scan C:\Windows\system32\drivers
11:30:28.602 AVAST engine scan C:\Users\The Ownerer
11:46:05.765 AVAST engine scan C:\ProgramData
11:47:12.817 Scan finished successfully
11:47:48.843 Disk 0 MBR has been saved successfully to "C:\Users\The Ownerer\Documents\MBR.dat"
11:47:48.857 The log file has been saved successfully to "C:\Users\The Ownerer\Documents\aswMBR.txt"

#4 Broni

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Posted 24 July 2012 - 02:20 PM

Let's start with missing registry keys.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/


Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Double click on windefend.reg file and confirm the prompt.
Double click on wscsvc.reg file and confirm the prompt.
Double click on bfe.reg file and confirm the prompt.
Double click on mpssvc.reg file and confirm the prompt.
Restart computer.
Post new FSS log.

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#5 LordSlizzurp

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Posted 24 July 2012 - 03:05 PM

done

Farbar Service Scanner Version: 22-07-2012
Ran by The Ownerer (administrator) on 24-07-2012 at 13:08:30
Running from "C:\Users\The Ownerer\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Disabled. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============

sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Demand
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#6 Broni

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Posted 24 July 2012 - 03:56 PM

It went fine but some services are still not running.

Download Windows Repair (all in one) from this site

Install the program then run

Go to step 2 and allow it to run Disc check

Posted Image



Once that is done then go to step 3 and allow it to run SFC

Posted Image


On the the Start Repairs tab click Start button.

Posted Image


Please ensure that items seen in the image below are ticked as indicated:

Posted Image

Click on box next to the Restart System when Finished. Then click on Start

Post new FSS log.

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#7 LordSlizzurp

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Posted 24 July 2012 - 04:41 PM

Repair jobs = 3/11

#8 LordSlizzurp

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Posted 25 July 2012 - 11:07 AM

sorry i dissapeared yesterday, had internet trouble, all in one finished, and heres the new fss

Farbar Service Scanner Version: 22-07-2012
Ran by The Ownerer (administrator) on 25-07-2012 at 09:09:43
Running from "C:\Users\The Ownerer\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv: "C:\Windows\system32\wuaueng.dll".


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============

sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Auto
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#9 Broni

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Posted 25 July 2012 - 11:34 AM

Looks good :)

How is computer doing?

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#10 LordSlizzurp

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Posted 25 July 2012 - 11:40 AM

Great, no problems, win defender and firewall are back

Thank you so much!!

how long til i run into problems for having win update turned off? (i try to turn off anything to free system resources, theres no reason that windowsupdate and trusted installer need to have a permanently running service AND process on my comp, it should only turn on once a week lol just to check and then completely shut off.

#11 Broni

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Posted 25 July 2012 - 11:53 AM

Good news :)

Couple more checks...

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#12 LordSlizzurp

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Posted 26 July 2012 - 11:38 AM

k scan complete, no threats found, tfc gave me back a gig (sweet)

#13 Broni

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Posted 26 July 2012 - 03:42 PM

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

=====================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=========================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#14 LordSlizzurp

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Posted 27 July 2012 - 11:20 AM

k, finished everything. thank you so much for all your help. do you know of any unnecessary processes or services i can turn off to free up more resources??

#15 Broni

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Posted 27 July 2012 - 04:31 PM

You have a lot of RAM so I wouldn't worry about it.

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