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Missing dll


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#1 user100

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Posted 23 July 2012 - 05:30 AM

Hello all,

I've run Combofix on my XP pro computer and now I get this message on boot up: " Error loading C:Windows\system32\bit4cnsp.dll impossible to find the module ". After pressing OK computer starts normally. Can't find any info on this DLL and would like to know what to do to get rid of this problem.

Thank you for your help.

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#2 Orange Blossom

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Posted 23 July 2012 - 06:57 AM

Hello,

Such error messages are common when removing malware. The file is gone, but the registry is still telling the computer, load this file. To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message in this case it's bit4cnsp.dll
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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