Posted 23 July 2012 - 06:57 AM
Such error messages are common when removing malware. The file is gone, but the registry is still telling the computer, load this file. To resolve this, download Autoruns
, search for the related entry and then delete it.
- Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
- Open the folder and double-click on autoruns.exe to launch it.
- Please be patient as it scans and populates the entries.
- When done scanning, it will say Ready at the bottom.
- Scroll through the list and look for a startup entry related to the file(s) in the error message in this case it's bit4cnsp.dll
- Right-click on the entry and choose delete.
- Reboot your computer and see if the startup error returns.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
An ounce of prevention is worth a pound of cure
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