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Intermittent Error 105 ERR_NAME_NOT_RESOLVED


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11 replies to this topic

#1 janefs

janefs

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  • Gender:Female
  • Local time:01:47 AM

Posted 23 July 2012 - 03:34 AM

Hello,
Error 105 ERR_NAME_NOT_RESOLVED
I am trying to resolve network connection problem. I am getting intermittent Error 105 Unable to resolve the server's DNS address. On first start-up of the day, I can connect for about 45seconds, then the Error 105 which lasts for 2 - 3 minutes during which time I cannot connect, then reverts so I can connect to web pages correctly. During a day's computing this cycle repeats approximately an hour or two hours apart.

I use SRWare Iron browser V10 as default, but also have FF V8.0 and IE V9.0 installed. When I am experiencing the Error 105 issues, all three browsers behave the same (not connecting) although the error messages are slightly different wordings. The three computers in the house experience the Error 105, but the Samsung smartphone does not.

I checked the properties of TCP/IPv6 and TCP/IPv4. All are set to 'Obtain a IPv4(6) address automatically', and 'Obtain DNS server address automatically'. However on an ipconfig /all I see that DCHP is not Enabled on the desktop and the laptop. DCHP is enabled on the notebook. This has me baffled.
I suspect ISP / DNS problems, but I have friends on the same ISP (Alice from Telecom Italia) and they do not have this problem. I also suspect DCHP problems but am ignorant to fix. And I suspect malware/virus….

I have downloaded and run MintooltBox on the desktop PC (Ethernet wired) and ASUS laptop (wireless connection), and the results for the desktop are below. Minitoolbox results were captured during connection OK state.

My system (specs follow) consists of: Desktop (Ethernet), laptop and notebook (wireless), ADSL Router, Netgear Switch, Belkin Wireless Router, HomePlug, Sitecom Wireless Router, Pure Internet Radio, Philips Net-TV, Western Digital Network Storage.

Any assistance in fixing this really annoying problem would be appreciated.

Jane

Desktop: Generic, Intel Pentium Dual CPU E2160 1.8GHz, 2GB RAM, 32-bit OS, Windows 7 Ultimate
Laptop: ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 7 Home Premium
Notebook: ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 7 Starter
Networking: ADSL Modem / Router ADSL-MR4/UK 4-port ADSL Modem / Router. Netgear 8-port 10/100/1000 Fast switch GS608 v3. Belkin Wireless Router Pre-N. Homeplug Sitecom 200 (pair). Sitecom N Wireless Router
Multimedia: Pure Avanti Flow Internet Radio. Philips Net-TV.



MiniToolBox by Farbar Version: 15-07-2012
Ran by StudyDesktop (administrator) on 22-07-2012 at 17:24:18
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros L2 Fast Ethernet 10/100Base-T Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : StudyDesktop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros L2 Fast Ethernet 10/100Base-T Controller
Physical Address. . . . . . . . . : 00-1B-FC-85-B4-50
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::91c6:14d5:402a:6dbf%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.8.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 22 July 2012 09:28:28
Lease Expires . . . . . . . . . . : 25 July 2012 09:28:28
Default Gateway . . . . . . . . . : 192.168.8.1
DHCP Server . . . . . . . . . . . : 192.168.8.1
DHCPv6 IAID . . . . . . . . . . . : 234888188
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-1C-E4-53-00-1B-FC-85-B4-50
DNS Servers . . . . . . . . . . . : 85.37.17.57
85.38.28.80
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{30066DD1-37F6-4ECC-B5CB-59479FB20F0E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:18b5:8a36:adc4:f8c3(Preferred)
Link-local IPv6 Address . . . . . : fe80::18b5:8a36:adc4:f8c3%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: nsp-an1.interbusiness.it
Address: 85.37.17.57

Name: google.com
Addresses: 2a00:1450:4002:801::1009
173.194.35.3
173.194.35.4
173.194.35.5
173.194.35.6
173.194.35.7
173.194.35.8
173.194.35.9
173.194.35.14
173.194.35.0
173.194.35.1
173.194.35.2


Pinging google.com [173.194.35.4] with 32 bytes of data:
Reply from 173.194.35.4: bytes=32 time=235ms TTL=53
Reply from 173.194.35.4: bytes=32 time=260ms TTL=53

Ping statistics for 173.194.35.4:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 235ms, Maximum = 260ms, Average = 247ms
Server: nsp-an1.interbusiness.it
Address: 85.37.17.57

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=324ms TTL=52
Reply from 72.30.38.140: bytes=32 time=381ms TTL=52

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 324ms, Maximum = 381ms, Average = 352ms
Server: nsp-an1.interbusiness.it
Address: 85.37.17.57

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 1b fc 85 b4 50 ......Atheros L2 Fast Ethernet 10/100Base-T Controller
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.8.1 192.168.8.5 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.8.0 255.255.255.0 On-link 192.168.8.5 276
192.168.8.5 255.255.255.255 On-link 192.168.8.5 276
192.168.8.255 255.255.255.255 On-link 192.168.8.5 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.8.5 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.8.5 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:5ef5:79fb:18b5:8a36:adc4:f8c3/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::18b5:8a36:adc4:f8c3/128
On-link
10 276 fe80::91c6:14d5:402a:6dbf/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/22/2012 00:31:17 PM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 5.5.0.124 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: fc4

Start Time: 01cd67dbc31d719c

Termination Time: 64

Application Path: C:\Program Files\Skype\Phone\Skype.exe

Report Id:

Error: (07/22/2012 09:29:02 AM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.5 for ServerName .

Error: (07/21/2012 11:59:42 AM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .

Error: (07/21/2012 08:52:19 AM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .

Error: (07/20/2012 04:07:09 PM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .

Error: (07/20/2012 08:34:53 AM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .

Error: (07/19/2012 09:22:54 AM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .

Error: (07/18/2012 07:31:26 PM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .

Error: (07/18/2012 00:48:57 PM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .

Error: (07/18/2012 06:46:01 AM) (Source: Apache Service) (User: )
Description: The Apache service named reported the following error:
>>> spiceworks-httpd.exe: Could not reliably determine the server's fully qualified domain name, using 192.168.8.2 for ServerName .


System errors:
=============
Error: (07/20/2012 08:34:27 AM) (Source: Service Control Manager) (User: )
Description: The MemeoBackgroundService service failed to start due to the following error:
%%1053

Error: (07/20/2012 08:34:27 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MemeoBackgroundService service to connect.

Error: (07/18/2012 02:14:37 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: (07/18/2012 02:14:36 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: (07/18/2012 02:14:36 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: (07/18/2012 02:14:35 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: (07/18/2012 08:16:46 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: (07/18/2012 08:16:45 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: (07/18/2012 08:16:45 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.

Error: (07/18/2012 08:16:44 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR3.


Microsoft Office Sessions:
=========================
Error: (01/04/2012 11:19:44 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 19 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/30/2011 04:53:55 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 549 seconds with 120 seconds of active time. This session ended with a crash.

Error: (12/14/2011 10:17:50 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 278 seconds with 180 seconds of active time. This session ended with a crash.

Error: (12/08/2011 05:21:18 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 185 seconds with 120 seconds of active time. This session ended with a crash.

Error: (12/06/2011 03:19:48 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 1436 seconds with 1320 seconds of active time. This session ended with a crash.

Error: (12/06/2011 02:55:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 96 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/06/2011 01:04:49 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 4885 seconds with 600 seconds of active time. This session ended with a crash.

Error: (12/05/2011 07:28:50 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 3260 seconds with 900 seconds of active time. This session ended with a crash.

Error: (12/05/2011 06:34:23 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 4164 seconds with 2040 seconds of active time. This session ended with a crash.

Error: (12/05/2011 10:12:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 10 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe AIR (Version: 3.0.0.4080)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.265)
Adobe Flash Player 11 Plugin (Version: 11.3.300.265)
Adobe Reader X (10.1.3) (Version: 10.1.3)
ADTelly Browser (Version: 14.4.122)
avast! Free Antivirus (Version: 7.0.1456.0)
BBC iPlayer Desktop (Version: 3.2.13)
D3DX10 (Version: 15.4.2368.0902)
Emicsoft AVCHD Converter
Epson Easy Photo Print 2 (Version: 2.1.0.0)
EPSON Scan
EPSON SX510W Series Printer Uninstall
FileZilla Client 3.5.1 (Version: 3.5.1)
Google Chrome (Version: 20.0.1132.57)
Google Update Helper (Version: 1.3.21.115)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
Light Image Resizer 4.0.5.6 (Version: 4.0.5.6)
LogMeIn (Version: 4.1.1586)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Expression Web (Version: 12.0.6215.1000)
Microsoft Expression Web MUI (English) (Version: 12.0.6612.1000)
Microsoft Expression Web Service Pack 1 (SP1)
Microsoft Money (Version: 14)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office SharePoint Designer 2007 Service Pack 3 (SP3)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 8.0.1 (x86 en-GB) (Version: 8.0.1)
MSVCRT (Version: 15.4.2862.0708)
Picasa 3 (Version: 3.8)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.5 (Version: 5.5.124)
SRWare Iron 10.0.650.1
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Script Editor Help (KB963671)
VoipCheapCom (Version: 4.07 build 629)
WD Anywhere Backup
WD Discovery Software (Version: 1.80)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)

========================= Devices: ================================

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 2039.24 MB
Available physical RAM: 907.18 MB
Total Pagefile: 4078.48 MB
Available Pagefile: 2851.16 MB
Total Virtual: 2047.88 MB
Available Virtual: 1925.37 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:298.08 GB) (Free:227.33 GB) NTFS
3 Drive d: (HDD) (Fixed) (Total:71.98 GB) (Free:28.36 GB) NTFS

========================= Users: ========================================

User accounts for \\STUDYDESKTOP-PC

Administrator Guest StudyDesktop

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

15-06-2012 12:50:03 avast! Free Antivirus Setup
19-06-2012 14:06:07 Windows Update
21-06-2012 10:00:39 Windows Update
27-06-2012 08:04:45 Windows Update
30-06-2012 13:49:52 Windows Update
03-07-2012 10:57:48 Windows Defender Checkpoint
06-07-2012 06:49:09 Windows Update
06-07-2012 07:55:45 avast! Free Antivirus Setup
10-07-2012 07:11:10 Windows Update
11-07-2012 05:39:33 Windows Update
17-07-2012 06:30:43 Windows Update
20-07-2012 06:40:33 Windows Update

**** End of log ****

~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


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#2 Broni

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Posted 26 July 2012 - 08:45 PM

Couple of questions to start with.

I can see you have other computers connected to the same router.
Do they have same issue?

Do you have any line splitters installed?

How does your DSL connection look?
What's the route from the wall plug to your computer?

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#3 janefs

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Posted 27 July 2012 - 11:45 AM

Hi Broni,

Yes, I have three computers, a notebook as well as desktop and laptop. All computers experience the same down-time, at the same time. If my internet radio is on, it also drops connection and stops after exhausting its buffer.

Line splitters: I have three phone jacks (wall connections). One is not in use and does not have a splitter. The other two, have a Modem/Tel splitter installed.

DSL connection appearance: By this I take it you are asking about the LED pattern? There is no discernible difference in the LED pattern between the up-time and the down-time (by that I mean the time I can connect / time I cannot connect). Ignoring the Power LED (on), I have Diag, LKN and OP for the WAN. The LNK is alternating slowly and the OP is flashing (equal on and off). Diag occasionally briefly flashes on, but is more off than on.

I have three of the four LAN ports in operation: all three have the 'Traffic flow' LEDs quickly flashing, and the LNK and OP LEDS are on solid.

As far as I can see, there is no difference in the LED behaviour when the internet / DNS is no longer reachable and ERROR 105 appears.

Route from the wall plug: splitter - ADSL Modem - Desktop PC (all Ethernet)
splitter - ADSL Modem - Switch - Homeplug - domestic wiring - Homeplug - Wireless Router - (all Ethernet) - then wirelessly to laptop notebook or internet radio.
splitter - ADSL Modem - Switch - Homeplug - domestic wiring - Homeplug - Wireless router - Net-TV (all Ethernet)

I hope that covers your questions, but if I've misread your request, please clarify?

Cheers
Jane

~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

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#4 Broni

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Posted 27 July 2012 - 04:39 PM

Those kind of intermittent signal issues are usually caused by some misbehaving hardware.
Could be something outside of your house or inside (wiring, modem, splitter, etc.)
I'd definitely call your ISP and get their butts to your place to check things out.
Do NOT agree on any remote checks from their office.

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#5 janefs

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Posted 27 July 2012 - 06:58 PM

Thanks, I'll try that, will call the ISP when they resume later this morning.

Also, I was thinking of eliminating possible contention hardware, by simplifying down to wall plug - splitter - ADSL modem - desktop. All Ethernet. Removing everything else temporarily.

Just finished watching the Olympics opening ceremony, so calling it a night.

~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

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#6 Broni

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Posted 27 July 2012 - 07:04 PM

I was thinking of eliminating possible contention hardware, by simplifying down to wall plug - splitter - ADSL modem - desktop. All Ethernet. Removing everything else temporarily.

That should eliminate some possibilities.

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#7 janefs

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Posted 19 August 2012 - 06:31 AM

All been a bit quiet on my side, but I'm back on the case....

I have switched out the ASUTEK ADSL modem / router for another (more recent) Sitecom ADSL modem / router. Taken out all other networked hardware (TV, Backup, Printer, Radio etc) I have the same issues.

My current process is this: switch on PC and let it boot up. AVAST voice 'Your virus database has been updated' so PC has connected to internet. Try Gmail.com. Sometimes it loads the login page and then my Inbox page, sometimes I'm immediately told ERROR 105 ERR_NAME_NOT_RESOLVED.

Internet connection symbol bottom right has swirling blue circle (No Internet Access).

Make a cup of tea.

Come back, and sometimes the internet access has returned, sometimes not. Try bbc.co.uk or any other page not accessed and therefore not cached.

Go to Network adapters in Control Panel. Change DNS to google standard servers 8.8.8.8 and 8.8.4.4

Sometimes this will then let me back in, sometimes not. Wait. 10 minutes more. Internet returns. I can then browse and work as per normal, for 1 hour, sometimes 2. Then repeat whole process.

Very frustrating. ISP tell me this is my network card, my settings. Anybody know how to repair?

Cheers.

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#8 Broni

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Posted 19 August 2012 - 11:03 AM

ISP tell me this is my network card


As I stated earlier:

Those kind of intermittent signal issues are usually caused by some misbehaving hardware.
Could be something outside of your house or inside (wiring, modem, splitter, etc.)
I'd definitely call your ISP and get their butts to your place to check things out.
Do NOT agree on any remote checks from their office.


You could replace your network card for about 15 bucks but if that doesn't help I'd definitely go with the above.

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#9 janefs

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Posted 19 August 2012 - 03:54 PM

Thx for the suggestion, but I can't see that it is a network card, when I have this issue in three PCs - also our guest's/friend's laptops and phones.

I have today switched over to a Sitecom (newer) ADSL Modem / router, and have had only one occurrence of the Error 105. I am going to try it again tomorrow, then get back to the ISP.

Another strange occurrence: I cannot ping the primary DNS server - the default set by my ISP. Secondary DNS server responds. So that will be another thing to talk to them about tomorrow.

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#10 Broni

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Posted 19 August 2012 - 04:45 PM

If all computer shave same problem you have to call your ISP and get them to your place.
You pay for the service and there is definitely something wrong with it.

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#11 janefs

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Posted 20 August 2012 - 01:08 AM

ok. Am now preparing myself (with limited Italian) to try to explain all of this to my ISP. Occasionally they find a person who also speaks a little English, as my Italian is OK for the weather, shopping and restaurants!

A chance to extend my vocabulary. Will report any success or otherwise.

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#12 Broni

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Posted 20 August 2012 - 04:15 PM

Good luck :)

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