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Windows XP 32-Bit: Folder View Settings


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6 replies to this topic

#1 CrashAriMP5N2O

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Posted 22 July 2012 - 06:24 PM

Hello. I recently have a problem with keeping folder settings intact. I want my folders organized a certain way such as thumbnails or tiles, auto-arranged, maximized window view, etc. However they keep reverting back to some setting, even though the folder options is set to remember each folder's view settings.

Malwarebytes has already cleared any malicious items, most notably the Trojan.Zaccess. It's likely the one responsible for causing the annoyance of the folders resetting to a particular configuration. First time it happened was on Jul 8. Then again today. MB was able to clear it on both days and I made the necessary changes to the registry keys as pointed out by solutions I found on the Internet. They primarily deal with the following directories:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\BagMRU
HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\Bags
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\BagMRU
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags

I was able to successfully remedy the problem the first time but not the second time. Perhaps I am missing something? Help would be much appreciated. Thanks.
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#2 narenxp

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Posted 22 July 2012 - 08:48 PM

If i guess right,you should have this auto arrange problem with desktop icons too?

There is currently no working fix available for this one.Most of them fails (including new user account)

Do you have a previous restore point before you were infected and folder settings worked?

Also you may still be infected.Malwarebytes cannot completely remove this rootkit.

Let me know

#3 CrashAriMP5N2O

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Posted 22 July 2012 - 09:18 PM

Yes Desktop icons also auto arranges on its own configuration. System Restore does not seem to correct the problem, despite having the threats removed (or so it seems). McAfee did not detect anything either after MB.

Should I have this one looked into more with HJT?
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#4 narenxp

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Posted 22 July 2012 - 09:20 PM

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

Edited by narenxp, 22 July 2012 - 09:20 PM.


#5 CrashAriMP5N2O

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Posted 22 July 2012 - 09:32 PM

Actually I have found a restore point that seems to be working. Although what's different is that the anti-virus software I'm running is currently set to be off as identified by windows security alerts. I manually turned on McAfee's real time scanning but it keeps switching off.
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#6 narenxp

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Posted 22 July 2012 - 09:34 PM

Yes thats because you're missing windows firewall service(due to zero access).Please follow my previous instructions. :thumbup2:

#7 Orange Blossom

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Posted 22 July 2012 - 11:50 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic462019.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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