Posted 22 July 2012 - 01:03 PM
Hi everyone! ~ My name is Mike.
I do have a question I'd like to post but I'm not sure where the appropriate forum would be. It's INTERNET related.
It goes something like this:
1. Yesterday morning my internet service provider (Charter) went down.
2. When they finally came back up, I no longer have "wireless" connection on my laptop. The connection isn't even THERE anymore.
3. Yet when I go into Manage Wireless Accounts ... it's there. But when I bring up the list of "available connections" ... mine isn't one of them.
I called Charter yesterday and told them what had happened. They said "Sorry for the "inconvenience" Mr. Buckley, but it sounds like your wireless router was probably reset to the Factor Settings when your service came back up. So you'll have to call them "NETGEAR" and explain it to them and they can help you get your laptop back on line."
So, this morning I called NETGEAR, and some voice with an impossible to understand India accent says "Yes Yes ... Icanhelp. It willbe $129.00 since your NETGEAR contract has expired."
I'm like "WHAT! ... No WAY!"
Anyone know HOW I can get my laptop to find and CONNECT to my wireless service?????
RECAP: It SEES it in my "Manage Wireless Networks" .... but it's NOT and option that I can CONNECT to.
Hope somebody can help! ..... THANKS!!!!! ~ :-)
~ Mike ~