Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Live Mail


  • Please log in to reply
4 replies to this topic

#1 Reena

Reena

  • Members
  • 391 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:UK
  • Local time:03:06 PM

Posted 22 July 2012 - 09:50 AM

I use Windows Live Mail and have had no problems until this afternnon.

After scanning with my anti virus and finding all was well(!) I suddenly found that my Mail "Home" page had changed. I no longer have the lists on the left hand side stating : Inbox, Sent, Junk Mail Deleted or the Folders where I keep e-mail for future reference. All I have is a much larger Inbox page with all the incoming mail.

I need the old format and would really appreciate your help in finding it!

I have :

Windows 7
IE 9
AVG Anti Virus Free Edition
MalwareBytes AntiMalware
SuperAntiSpyware Professional
CCleaner

My thanks in advance for any help you can offer.

BC AdBot (Login to Remove)

 


#2 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:10:06 AM

Posted 22 July 2012 - 10:19 AM

Try this:

Open up Windows Live Mail.

Click View at the top.

When the View section opens click Compact View.

With Compact View disabled you would see a sliver on the left with small icons in it. If you see this the above should work to get it back the way you want it.

If you do not see it it may or may not work.

#3 Reena

Reena
  • Topic Starter

  • Members
  • 391 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:UK
  • Local time:03:06 PM

Posted 22 July 2012 - 02:27 PM


Thank you, QueenEvie. That helped. I now have Inbox, Sent, Junk, Deleted.

However my folders with all the info I wanted kept still have not appeared.

#4 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:10:06 AM

Posted 22 July 2012 - 02:44 PM

I've looked and can't see anything that would help get them back.

The only thing I can suggest is to see if there are any arrows next to the words Inbox, Sent, etc. If one of them does have an arror click it to see if the folders have somehow become sub-folders of any of those.

If they are there you can drag them to the top and drop into your account name to have them where you want them.

#5 Reena

Reena
  • Topic Starter

  • Members
  • 391 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:UK
  • Local time:03:06 PM

Posted 23 July 2012 - 05:52 AM

No, no arrows, sadly.

Normally(!) I know why something happens but in this case it's a mystery. They just vanished. Oh, after running an anti-virus scan with AVG (free version). All was well. Can't see why AVG should affect my mail folders. The latter are ones I created to keep various e=mail messages.

THANK YOU anyway, for trying to help me ; much appreciated.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users