Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

DRIVER_IRQL_NOT_LESS_OR_EQUAL


  • This topic is locked This topic is locked
3 replies to this topic

#1 gwanoy

gwanoy

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:28 PM

Posted 22 July 2012 - 09:00 AM

Not sure what the heck happened but about two weeks ago my Magic Jack stopped workin (Audio Not Found!) and my computer no longer had sound.
Thought my daughter may have downloaded something but she swears she didn't.
Tried to restore a number of times with no success.
Heard of Combo Fix and tried it without anyone asking me to. Ooops. Should have read everything fully first.
The computer still works in Safe mode w/ networking but still no audio.
When i try opening iTunes, the computer reboots.
I ran the DDS program and have the report saved along with the report from after running combo fix. \
My computer (Systemax) didn't come with the OS discs and I of course did not make any before the computer started having its problems.
I have evrything backed up and am on the verge of wiping it and using a friends Windows XP but would prefer not to.
Any help you can lend would be very much appreciated.
Thanks in advance.

BC AdBot (Login to Remove)

 


#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,005 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:08:28 PM

Posted 22 July 2012 - 01:15 PM

Greetings gwanoy and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you!


===================================================


Ground Rules:

  • First, I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me about it.
  • When you post your reply, do not use the Posted Image button but use the Posted Image button instead.
  • In the upper right hand corner of the topic you will see the Posted Image button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:

===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Please rerun DDS and provide me with both DDS.txt and Attach.txt. I would also like you to post the Combofix log (c:\combofix.txt). Finally, I would like you to see if running GMER is possible. Instructions may be found here with particular attention to items 6 & 8.

Welcome aboard and let's get started! :thumbup2:


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • DDS.txt
  • Attach.txt
  • Combofix.txt
  • GMER (if possible)

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,005 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:08:28 PM

Posted 25 July 2012 - 06:57 PM

Greetings gwanoy,


===================================================

3 Day Bump

It has been more than 3 days since my last post.

  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:05:28 AM

Posted 27 July 2012 - 05:22 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users