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Cannot open one program


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7 replies to this topic

#1 jmbtexas

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Posted 21 July 2012 - 10:49 PM

Hi,

I cannot open one program, Pro Tools. I tried unistalling, reinstalling, and rebooting a couple of times. I've tried a few other things too but no luck.

Any idea how I can get this program to open?

Thanks,

Jeff

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#2 jhayz

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Posted 22 July 2012 - 09:10 AM

You will get better help from their very own product support site. http://www.avid.com/US/products/pro-tools-software#Support

Tekken
 


#3 jmbtexas

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Posted 22 July 2012 - 02:02 PM

Hi, well, I posted their too, but no reply yet. I thought it might not necessarily be related to just that one program.

Edited by jmbtexas, 22 July 2012 - 02:09 PM.


#4 noknojon

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Posted 22 July 2012 - 04:02 PM

Hi -
Have you Activated / Registered your version of the program ??

From the program introduction -
Before you get started, get a walk through of proper installation procedure for your software and hardware.
Activation Card and Registration Help




#5 jmbtexas

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Posted 22 July 2012 - 11:46 PM

It's been working for years with no problems. I wasn't asked to activate/register after the reinstall. If I try to open it, other programs won't open, and I have to reboot.

#6 jhayz

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Posted 23 July 2012 - 01:45 AM

How did you acquire the software, by CD, download? http://shop.avid.com/store/cms.do?cmspage=productDownloads

Edited by jhayz, 23 July 2012 - 01:47 AM.

Tekken
 


#7 jmbtexas

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Posted 23 July 2012 - 08:59 AM

The CD that came with the hardware.

#8 jhayz

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Posted 24 July 2012 - 01:52 AM

I have no further suggestions other than trying the CDs on another PC if it will work. I have never used that software but will let you know if I can find more solutions. Maybe providing any messages or errors when you run the program would help.

Tekken
 





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