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Computer Slow After Blackout


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#1 uberrr

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Posted 21 July 2012 - 03:43 AM

Hi everyone,

About a month ago when I was running one of my routine virus scans and I had a blackout/power outage, and ever since then my computer has been extremely slow with over 3 minute boot times, and 3x slower when running normal programs. The hard disk drive light on the case consistently stays red even if the computer is not being used, and it didn't do this before.

I have tried chkdsk /r (it took 3days!), virus scans, System File Checker but to no avail. Does anyone here have any recommendations (I'm not very good with computer) or could it be something physically wrong with the computer?

Here is my system information: http://speccy.piriform.com/results/cWvw5fcUMT6eEdzIpWrCz4s
And my power supply is the Corsair HX620W

Thanks

Edited by uberrr, 21 July 2012 - 03:44 AM.


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#2 jhayz

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Posted 21 July 2012 - 04:31 AM

Welcome to BC forums. :) Please post the computer model next time. Have you tried booting to safemode to check on the difference and running a diagnostic test for the hard drive?

consistently stays red even

Hard drive led light is normally green or red? Were you able to backup your files in any way?

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#3 noknojon

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Posted 21 July 2012 - 05:19 AM

On top of what jhayz has posted , I can't help but notice this -

Windows XP Home 32-bit SP2

Hi mate -
This is from your posted link - Is there a reason for not updating to XP SP3 ?

Also there seems to be heaps of M/soft updates missing from a Speccy Scan, under Hotfixes -
You just have Hotfixes, and nothing listed where all the updates usually are ???

Thanks -

#4 uberrr

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Posted 21 July 2012 - 09:28 AM

Welcome to BC forums. :) Please post the computer model next time. Have you tried booting to safemode to check on the difference and running a diagnostic test for the hard drive?

consistently stays red even

Hard drive led light is normally green or red? Were you able to backup your files in any way?


Hey jhayz thanks for the reply,

My PC was built by a small computer shop, so no model sadly, I'll try to find the case name and I'll report back.

I tried booting into safe mode and the boot is much faster at about only 20 seconds! Also when at the desktop in safemode it seems much faster and more responsive, and the led light would only blink occasionaly. I also ran a hard drive diagnostic test using Seatools [ www.seagate.com/support/downloads/seatools/ ] and did the basic tests and it passed all of them, is there any other tools you recommended?

The hard drive led light is red when in use and before the blackout blinked occasionally when not in use. I also backuped important documents to a external harddrive, which was not plugged in at the time of the blackout. I can still access files and folders and have not seem to have lost anything but the computer is just really slow.

On top of what jhayz has posted , I can't help but notice this -

Windows XP Home 32-bit SP2

Hi mate -
This is from your posted link - Is there a reason for not updating to XP SP3 ?

Also there seems to be heaps of M/soft updates missing from a Speccy Scan, under Hotfixes -
You just have Hotfixes, and nothing listed where all the updates usually are ???

Thanks -


Hi nokojon thanks too for the reply,

Regarding why I am still on SP3 I honestly dont know :whistle: why I'm yet to update, when I got the computer in 2009 the people I bought it from told be not to update because they said they were having a number of problems with it and to wait to Windows 7 cameout, which they would give us a free upgrade, but that never occured because the business closed down <_< , and I've never updated since. But I'll be sure to download SP3 ASAP

I checked about the hotfixes in add/remove programs and found around 25 hotfixes for xp, and like 100 XP updates and security updates, maybe something is wrong with speccy?

Cheers again for your replies

Edited by uberrr, 21 July 2012 - 09:31 AM.


#5 noknojon

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Posted 21 July 2012 - 05:47 PM

But I'll be sure to download SP3 ASAP

Please read http://www.bleepingcomputer.com/forums/topic146857.html for B/Computer info on XP3 update -
Make sure the item at the top of Add / Remove (Show Updates) is ticked -

Can you please list the date (roughly) of the last item in your M/soft Updates, as it should have been about 12 days ago (10 July) -
You can always just post another Speccy to be sure it is reading right - Make sure the program fully loads (allow 3 - 5 mins) -

This is mine http://speccy.piriform.com/results/GIXD2p4XdWMUmDsJRIHxV4J and you can see all the most recent items listed with dates - The other items are for daily Microsoft Security Essentials (my Antivirus) updates -

Thanks -

Edited by noknojon, 21 July 2012 - 06:08 PM.


#6 uberrr

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Posted 22 July 2012 - 03:29 AM

Hi again noknojon :)

I tried to install SP3 following these instructions http://technet.microsoft.com/en-us/windows//cc164204.aspx , but it didn't seem to work and it would flash a blue screen after the XP splash screen. So I panicked and ran through safe mode and removed it through Add/Remove programs. Now the computer loads successfully. Should I leave it or would SP3 be helpful in fixing this problem.

In Add/Remove programs there is like 30 hotfixes added on 22/7/2012, but after that it drops straight down to hotfixes added in 2010. I dont know whats happening there :crazy: because I regularly did updates, and yesterday I saw hotfixes from 2011 and early in 2012. I did another speccy and it found a Windows Malicious Software Removal Tool - added in July 2012 http://speccy.piriform.com/results/xJD6ZFGwWfjxBNnmwWi8B57

Thanks again for your response

Edited by uberrr, 22 July 2012 - 03:44 AM.


#7 noknojon

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Posted 22 July 2012 - 04:26 AM

Sorry that I took a long time to get back -

Please download and run http://go.microsoft.com/fwlink/?linkid=52012
Post the result back here -

Thanks -

Edited by noknojon, 22 July 2012 - 04:28 AM.


#8 uberrr

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Posted 22 July 2012 - 04:37 AM

It is as follows:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-7JVMR-YWGMR-Q8WHJ
Windows Product Key Hash: 4Jann7MuCn0/1sMr5BexgWmznBY=
Windows Product ID: 76477-OEM-2143675-28319
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {5E6D2C4E-AB4C-4CCF-85EC-6715D921B2B4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5E6D2C4E-AB4C-4CCF-85EC-6715D921B2B4}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q8WHJ</PKey><PID>76477-OEM-2143675-28319</PID><PIDType>3</PIDType><SID>S-1-5-21-1060284298-1708537768-725345543</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP43-UD3L</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS><HWID>4D403E4701842079</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 14790:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14790:SYNNEX TECHNOLOGY INTERNATIONAL CORP|14790:SYNNEX TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

#9 noknojon

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Posted 22 July 2012 - 04:48 AM

Do you have a M/soft Sticker on the computer with a number on it ?

Do any of the numbers match any of the ones in the reply ?
It is just odd that I cannot match any of those codes -

Please note that I am NOT saying that your Windows is not legal, or anything like that -
Just trying to match codes to help your computer

#10 uberrr

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Posted 22 July 2012 - 05:07 AM

Hi again,

I checked but I couldn't find any stickers strangely enough. XP was pre-installed from the place we bought it, and I dont think we even got an install disk.

#11 noknojon

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Posted 22 July 2012 - 05:18 AM

OK - First - From jhayz above - Hard drive led light is it normally green or red or blue ??

NEXT - A quick look to see if any programs got fried -
For now - Please download MiniToolBox, Save it to your desktop and run it.

Checkmark the following boxes:

•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Also Please download Farbar Service Scanner to desktop and run it on the computer.
•Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
•Press "Scan".
•It will create a log (FSS.txt) in the same directory the tool is run.
•Please copy and paste the log to your reply.

Thanks -

#12 uberrr

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Posted 22 July 2012 - 06:17 AM

Hi again,

Sorry I forgot to answer it, the hard drive LED is normally red.

Here is the MiniToolBox result:

MiniToolBox by Farbar Version: 15-07-2012
Ran by Samuel (administrator) on 22-07-2012 at 21:02:47
Microsoft Windows XP Home Edition Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP Configuration Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================




127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : owner-4cd07f57c Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : gateway.2wire.net Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : gateway.2wire.net Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC Physical Address. . . . . . . . . : 00-24-1D-2B-DA-14 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 10.0.0.9 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 10.0.0.138 DHCP Server . . . . . . . . . . . : 10.0.0.138 DNS Servers . . . . . . . . . . . : 10.0.0.138 Lease Obtained. . . . . . . . . . : Sunday, 22 July 2012 6:13:34 PM Lease Expires . . . . . . . . . . : Sunday, 29 July 2012 6:13:34 PM Server: home
Address: 10.0.0.138

Name: google.com
Addresses: 74.125.237.129, 74.125.237.128, 74.125.237.134, 74.125.237.142
74.125.237.133, 74.125.237.136, 74.125.237.131, 74.125.237.135, 74.125.237.137
74.125.237.132, 74.125.237.130

Pinging google.com [74.125.237.128] with 32 bytes of data: Reply from 74.125.237.128: bytes=32 time=17ms TTL=54 Reply from 74.125.237.128: bytes=32 time=18ms TTL=55 Ping statistics for 74.125.237.128: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 17ms, Maximum = 18ms, Average = 17ms Server: home
Address: 10.0.0.138

Name: yahoo.com
Addresses: 72.30.38.140, 98.139.183.24, 209.191.122.70

Pinging yahoo.com [98.139.183.24] with 32 bytes of data: Reply from 98.139.183.24: bytes=32 time=266ms TTL=44 Reply from 98.139.183.24: bytes=32 time=248ms TTL=43 Ping statistics for 98.139.183.24: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 248ms, Maximum = 266ms, Average = 257ms Server: home
Address: 10.0.0.138

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data: Reply from 208.43.87.2: Destination host unreachable. Reply from 208.43.87.2: Destination host unreachable. Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms ===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 24 1d 2b da 14 ...... Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.138 10.0.0.9 20
10.0.0.0 255.255.255.0 10.0.0.9 10.0.0.9 20
10.0.0.9 255.255.255.255 127.0.0.1 127.0.0.1 20
10.255.255.255 255.255.255.255 10.0.0.9 10.0.0.9 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 10.0.0.9 10.0.0.9 20
224.0.0.0 240.0.0.0 10.0.0.9 10.0.0.9 20
255.255.255.255 255.255.255.255 10.0.0.9 10.0.0.9 1
Default Gateway: 10.0.0.138
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/21/2012 04:11:05 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/21/2012 03:56:51 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/18/2012 02:14:08 PM) (Source: Application Error) (User: )
Description: Faulting application FlashPlayerUpdateService.exe, version 11.3.300.265, faulting module ntdll.dll, version 5.1.2600.3520, fault address 0x000113c0.
Processing media-specific event for [FlashPlayerUpdateService.exe!ws!]

Error: (07/15/2012 07:33:45 AM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/14/2012 05:12:17 PM) (Source: Application Error) (User: )
Description: Faulting application hl2.exe, version 0.0.0.0, faulting module studiorender.dll, version 0.0.0.0, fault address 0x00008005.
Processing media-specific event for [hl2.exe!ws!]

Error: (07/14/2012 08:51:58 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/13/2012 09:47:55 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/12/2012 07:41:01 PM) (Source: Application Error) (User: )
Description: Faulting application winword.exe, version 9.0.0.2717, faulting module mso9.dll, version 9.0.0.2720, fault address 0x000207b6.
Processing media-specific event for [winword.exe!ws!]

Error: (07/12/2012 07:38:17 PM) (Source: Application Error) (User: )
Description: Faulting application winword.exe, version 9.0.0.2717, faulting module mso9.dll, version 9.0.0.2720, fault address 0x00020522.
Processing media-specific event for [winword.exe!ws!]

Error: (07/12/2012 07:36:28 PM) (Source: Application Error) (User: )
Description: Faulting application winword.exe, version 9.0.0.2717, faulting module mso9.dll, version 9.0.0.2720, fault address 0x000207b6.
Processing media-specific event for [winword.exe!ws!]


System errors:
=============
Error: (07/22/2012 06:39:00 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (07/22/2012 06:16:38 PM) (Source: Service Control Manager) (User: )
Description: The SharedAccess service hung on starting.

Error: (07/22/2012 06:14:50 PM) (Source: Service Control Manager) (User: )
Description: The Upload Manager service failed to start due to the following error:
%%1079

Error: (07/22/2012 06:11:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/22/2012 05:49:33 PM) (Source: DCOM) (User: OWNER-4CD07F57C)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (07/22/2012 05:49:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/22/2012 05:49:06 PM) (Source: DCOM) (User: OWNER-4CD07F57C)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error: (07/22/2012 05:48:02 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
AFD
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip
tmtdi
WS2IFSL

Error: (07/22/2012 05:48:02 PM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
%%31

Error: (07/22/2012 05:48:02 PM) (Source: Service Control Manager) (User: )
Description: The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%31


Microsoft Office Sessions:
=========================
Error: (07/21/2012 04:11:05 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (07/21/2012 03:56:51 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (07/18/2012 02:14:08 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.3.300.265ntdll.dll5.1.2600.3520000113c0

Error: (07/15/2012 07:33:45 AM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.2180hungapp0.0.0.000000000

Error: (07/14/2012 05:12:17 PM) (Source: Application Error)(User: )
Description: hl2.exe0.0.0.0studiorender.dll0.0.0.000008005

Error: (07/14/2012 08:51:58 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (07/13/2012 09:47:55 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (07/12/2012 07:41:01 PM) (Source: Application Error)(User: )
Description: winword.exe9.0.0.2717mso9.dll9.0.0.2720000207b6

Error: (07/12/2012 07:38:17 PM) (Source: Application Error)(User: )
Description: winword.exe9.0.0.2717mso9.dll9.0.0.272000020522

Error: (07/12/2012 07:36:28 PM) (Source: Application Error)(User: )
Description: winword.exe9.0.0.2717mso9.dll9.0.0.2720000207b6


=========================== Installed Programs ============================

3D Ripper DX v1.8.1
3dsmax ancillary install (Version: 1)
Acrobat.com (Version: 1.7.186)
Actual Window Minimizer 6.0 (Version: 6.0)
Adobe AIR (Version: 3.0.0.4080)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.265)
Adobe Flash Player 11 Plugin (Version: 11.3.300.265)
Adobe Reader 9.5.1 (Version: 9.5.1)
Advanced AI Crysis Mod
Age of Empires II - The Conquerors - 1.0e Patch FINAL (Version: 1.0e)
Age of Empires II - the Conquerors WideScreen Patcher (Version: 1.0.40)
Age of Empires III - The Asian Dynasties (Version: 1.00.0000)
Age of Empires III - The WarChiefs (Version: 1.00.0000)
Age of Empires III (Version: 1.00.0000)
AnswerWorks 5.0 English Runtime (Version: 5.0.7)
Apple Application Support (Version: 1.5.1)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.1.116)
Ask Toolbar (Version: 1.6.6.0)
Audacity 1.2.6
Audiosurf
Autodesk Material Library 2011 (Version: 2.0.0.100)
Battlefield 2™ Demo
Battlefield: Bad Company™ 2 (Version: 1.0.0.0)
Bonjour (Version: 2.0.5.0)
Call of Duty® 4 - Modern Warfare™ (Version: 1.00.0000)
Call of Duty® 4 - Modern Warfare™ (Version: 1.7)
Call of Duty® 4 - Modern Warfare™ 1.6 Patch
Call of Duty® 4 - Modern Warfare™ 1.6 Patch (Version: 1.6)
Call of Duty® 4 - Modern Warfare™ 1.7 Patch
Call of Duty® 4 - Modern Warfare™ 1.7 Patch (Version: 1.7)
Call of Duty: Black Ops
Call of Duty: Black Ops - Multiplayer
Call of Duty: Modern Warfare 2
Call of Duty: Modern Warfare 2 - Multiplayer
Call of Duty: Modern Warfare 3
Call of Duty: Modern Warfare 3 - Dedicated Server
Call of Duty: Modern Warfare 3 - Multiplayer
CamStudio OSS Desktop Recorder (Version: 2.6 Beta r294)
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 1.0
Canon MX700 series
Canon My Printer
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Solution Menu
CardRd81 (Version: 4.00.0000.0004)
CCHelp (Version: 4.00.0000.0001)
CCleaner (Version: 2.31)
CCScore (Version: 4.00.0000.0001)
Counter-Strike: Source
Counter-Strike: Source (Version: 1.0.0.0)
CR2 (Version: 4.00.0000.0003)
Critical Update for Windows Media Player 11 (KB959772)
CryEngine®2 Sandbox™2 (Version: 1.00.0000)
Crysis® (Version: 1.21.0000)
Crysis® 2 (Version: 1.0.0.0)
CutePDF Writer 2.8
Day of Defeat: Source
Defraggler
Delta Force: Xtreme - Demo (Version: 1.00.0000)
Demigod Demo
Demigod Demo (Version: 1.10)
Digital Photo Navigator 1.5
DVD Suite (Version: 5.0.1319)
e-tax 2009 (Version: 1.0.0.0)
e-tax 2010 (Version: 1.0.648)
e-tax 2011 (Version: 11.1.704)
e-tax 2012 (Version: 6.0.577)
EA Download Manager (Version: 7.3.4.4)
ESET Online Scanner v3
ESSAdpt (Version: 4.00.0000.0001)
ESSANUP (Version: 4.00.0000.0001)
ESSBrwr (Version: 4.00.0000.0001)
ESSCAM (Version: 4.00.0000.0001)
ESSCDBK (Version: 4.00.0000.0001)
ESScore (Version: 4.00.0000.0102)
ESSCT (Version: 4.00.0000.0001)
ESSgui (Version: 4.00.0000.0004)
ESShelp (Version: 4.00.0000.0003)
ESSini (Version: 4.00.0000.0007)
ESSPCD (Version: 4.00.0000.0001)
ESSPDock (Version: 4.00.0000.0003)
ESSSONIC (Version: 4.00.0000.0003)
ESSTUTOR (Version: 4.00.0000.0003)
ESSvpaht (Version: 4.00.0000.0003)
ESSvpot (Version: 4.00.0000.0001)
FBX Plugin 2006.08 for Max 9.0
FLV Player 2.0 (build 25) (Version: 2.0 (build 25))
Focus MP3 Recorder Pro 3.4
Fraps (remove only)
GameSpy Arcade
GameSpy Comrade (Version: 1.5.0.156)
Garmin City Navigator Australia And New Zealand NT 2011.20 Update (Version: 11.20.0.0)
Garmin City Navigator Australia NT 2008 (Version: 8.0.0.0)
Garmin MapSource (Version: 6.13.7.0)
Garmin USB Drivers (Version: 1.0.0.0)
Garmin WebUpdater (Version: 2.4.2)
Google Chrome (Version: 20.0.1132.57)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.115)
Half-Life 2: Deathmatch
Half-Life 2: Lost Coast
HD Tune 2.55
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HLPCCTR (Version: 4.00.0000.0003)
HLPIndex (Version: 4.00.0000.0003)
HLPPDOCK (Version: 4.00.0000.0002)
HLPRFO (Version: 4.00.0000.0004)
iLivid (Version: 1.92)
Impulse (Version: 1.0)
iTunes (Version: 10.2.2.14)
Java Auto Updater (Version: 2.0.2.4)
Java DB 10.5.3.0 (Version: 10.5.3.0)
Java™ 6 Update 24 (Version: 6.0.240)
Java™ SE Development Kit 6 Update 21 (Version: 1.6.0.210)
K-Lite Codec Pack 5.5.1 (Standard) (Version: 5.5.1)
KigoImageConverter 2.0
Kodak EasyShare software
KSU (Version: 632.62.0002.0001)
Lagarith Lossless Codec (1.3.20)
LEGO Digital Designer
Magic Bullet Editors 2.0 Vegas
Magic Bullet Looks Vegas
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
MATLAB Component Runtime 7.7 (Version: 7.7)
Mercenaries 2: World in Flames™ (DEMO) (Version: 2.0.1.0)
MetaTrader 4.00 (Version: 4.00)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Bootvis (Version: 1.3.37)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Games for Windows - LIVE (Version: 3.2.217.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.1.99.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft IntelliType Pro 6.3 (Version: 6.30.191.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Motocross Madness 2
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium (Version: 9.00.2720)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Miners4k
MobileMe Control Panel (Version: 3.1.6.0)
Mozilla Firefox 13.0.1 (x86 en-US) (Version: 13.0.1)
Mozilla Maintenance Service (Version: 13.0.1)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
Natural Mod (Version: 2.0.2)
Nero 7 Essentials (Version: 7.03.1055)
neroxml (Version: 1.0.0)
Notifier (Version: 4.00.0000.0001)
NVIDIA Control Panel 260.99 (Version: 260.99)
NVIDIA Install Application (Version: 2.0.14.0)
NVIDIA nView Desktop Manager (Version: 6.14.10.13065)
NVIDIA PhysX (Version: 9.10.0514)
ObjectDock
OLYMPUS Digital Camera Updater (Version: 1.0.1)
Olympus ib (Version: 1.3.2207)
OLYMPUS Viewer 2 (Version: 1.1.1)
OpenAL
OTtBP (Version: 4.00.0000.0003)
OTtBPSDK (Version: 4.00.0000.0000)
OZtopo V2.1
PCDLNCH (Version: 4.00.0000.0101)
Portal: First Slice
PowerDirector Express
PowerDVD (Version: 7.0.3409.a)
PowerProducer
Printies (Version: 3)
PunkBuster Services (Version: 0.988)
Quake Live Mozilla Plugin (Version: 1.0.382)
Quicken 2009 (Version: 18.1.2.1)
QuickTime (Version: 7.69.80.9)
Radiance for Vegas Pro 8.0 (Version: 1.0.0)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.17.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.5672)
Royale Remixed Theme (Version: 1.4.6)
RuneScape Launcher 1.0.4 (Version: 1.0.4)
Safari (Version: 5.33.21.1)
SAMSUNG Mobile Composite Device Software
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3 (Version: 3.0.0.80805)
Samsung PC Studio 3 (Version: 3.2.3.90502)
SeaTools for Windows (Version: 1.2.0.6)
SFR (Version: 3.03.0000.0001)
SFR2 (Version: 3.03.0000.0002)
Shoddy Battle
shonkymaps (Version: shonkymaps V3.40)
Sony Noise Reduction Plug-In 2.0h (Version: 2.0.451)
Sony Sound Forge 9.0 (Version: 9.0.441)
Sony Vegas Pro 8.0 (Version: 8.0.260)
Source SDK
SpyApp (Version: 1.07)
Steam (Version: 1.0.0.0)
SwiftKit
System Requirements Lab
System Requirements Lab CYRI (Version: 4.4.26.0)
Team Fortress 2
Terragen (Version: 0.9.43)
Terragen 2 Free Edition (Version: 2.0.3)
The Elder Scrolls V: Skyrim
Tom Clancy's H.A.W.X Demo (Version: 1.00.00000)
Trend Micro Titanium Maximum Security (Version: 3.1.1109)
Trend Micro™ Titanium™ Maximum Security (Version: 3.00)
Tweaking.com - Windows Repair (All in One) (Version: 1.7.5)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB973874) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB894391) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB900485) (Version: 2)
Update for Windows XP (KB904942) (Version: 2)
Update for Windows XP (KB908531) (Version: 2)
Update for Windows XP (KB910437) (Version: 1)
Update for Windows XP (KB911164) (Version: 1)
Update for Windows XP (KB911280) (Version: 2)
Update for Windows XP (KB916595) (Version: 1)
Update for Windows XP (KB920872) (Version: 1)
Update for Windows XP (KB922582) (Version: 1)
Update for Windows XP (KB925720) (Version: 1)
Update for Windows XP (KB925876) (Version: 1)
Update for Windows XP (KB927891) (Version: 3)
Update for Windows XP (KB930916) (Version: 1)
Update for Windows XP (KB932823-v3) (Version: 3)
Update for Windows XP (KB936357) (Version: 1)
Update for Windows XP (KB938828) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VCAMCEN (Version: 4.00.0000.0001)
VLC media player 1.1.11 (Version: 1.1.11)
Voobly Game Data (Version: Voobly Game Datas)
VPRINTOL (Version: 4.00.0000.0001)
Warhammer 40,000: Dawn of War II
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0) (Version: 03/08/2007 2.2.1.0)
Windows Driver Package - MobileTop (sshpmdm) Modem (02/23/2007 2.5.0.0) (Version: 02/23/2007 2.5.0.0)
Windows Driver Package - MobileTop (sshpusb) USB (02/23/2007 2.5.0.0) (Version: 02/23/2007 2.5.0.0)
Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0) (Version: 09/09/2009 1.0.0.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer 3.1 (KB893803) (Version: 3.1)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Presentation Foundation (Version: 3.0.6920.0)
Windows XP Hotfix - KB873339 (Version: 20041117.092459)
Windows XP Hotfix - KB885835 (Version: 20041027.181713)
Windows XP Hotfix - KB885836 (Version: 20041028.173203)
Windows XP Hotfix - KB886185 (Version: 20041021.090540)
Windows XP Hotfix - KB887472 (Version: 20041014.162858)
Windows XP Hotfix - KB888302 (Version: 20041207.111426)
Windows XP Hotfix - KB890859 (Version: 1)
Windows XP Hotfix - KB891781 (Version: 20050110.165439)
WinRAR archiver
WiseConvert Toolbar (Version: 6.8.9.0)
Xfire (remove only)
XML Paper Specification Shared Components Pack 1.0
Zune Desktop Theme (Version: 1.0.5341.0)

========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 3326.42 MB
Available physical RAM: 2788.31 MB
Total Pagefile: 5210.88 MB
Available Pagefile: 4792.65 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.86 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.76 GB) (Free:198.13 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-4CD07F57C

Administrator ASPNET Girls
Guest HelpAssistant Jack
Jessica John Mum
Owner Samuel SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

And the FSS result:

Farbar Service Scanner Version: 19-07-2012
Ran by Samuel (administrator) on 22-07-2012 at 21:05:15
Running from "C:\Documents and Settings\Samuel\Desktop"
Microsoft Windows XP Home Edition Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

ATTENTION!=====> local policy on IP:
Key: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local"
Vlue: "ActivePolicy"
Data: "SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local\ipsecPolicy{05419aba-1949-4297-a928-2ac586843b23}"


Windows Firewall:
=============

Firewall Disabled Policy:
==================
ATTENTION!=====> Unable to retrieve HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\\EnableFirewall value. The value does not exist.


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll
[2012-07-22 15:27] - [2006-05-19 22:59] - 0111616 ____A (Microsoft Corporation) EF545E1A4B043DA4C84E230DD471C55F

C:\WINDOWS\system32\Drivers\afd.sys
[2012-07-22 15:27] - [2008-08-14 19:51] - 0138368 ____A (Microsoft Corporation) 55E6E1C51B6D30E54335750955453702

C:\WINDOWS\system32\Drivers\netbt.sys
[2012-07-22 15:27] - [2006-02-28 22:00] - 0162816 ____A (Microsoft Corporation) 0C80E410CD2F47134407EE7DD19CC86B

C:\WINDOWS\system32\Drivers\tcpip.sys
[2012-07-22 15:27] - [2008-06-20 20:45] - 0360320 ____A (Microsoft Corporation) 2A5554FC5B1E04E131230E3CE035C3F9

C:\WINDOWS\system32\Drivers\ipsec.sys
[2012-07-22 15:27] - [2006-02-28 22:00] - 0074752 ____A (Microsoft Corporation) 64537AA5C003A6AFEEE1DF819062D0D1

C:\WINDOWS\system32\dnsrslvr.dll
[2006-02-28 22:00] - [2008-02-20 15:32] - 0045568 ____A (Microsoft Corporation) AAC8FFBFD61E784FA3BAC851D4A0BD5F

C:\WINDOWS\system32\ipnathlp.dll
[2006-02-28 22:00] - [2006-02-28 22:00] - 0331264 ____A (Microsoft Corporation) 36CC8C01B5E50163037BEF56CB96DEFF

C:\WINDOWS\system32\netman.dll
[2006-02-28 22:00] - [2005-08-23 04:29] - 0197632 ____A (Microsoft Corporation) 36739B39267914BA69AD0610A0299732

C:\WINDOWS\system32\wbem\WMIsvc.dll
[2008-11-04 06:59] - [2006-02-28 22:00] - 0144896 ____A (Microsoft Corporation) F399242A80C4066FD155EFA4CF96658E

C:\WINDOWS\system32\srsvc.dll
[2008-11-04 07:01] - [2006-02-28 22:00] - 0170496 ____A (Microsoft Corporation) 92BDF74F12D6CBEC43C94D4B7F804838

C:\WINDOWS\system32\Drivers\sr.sys
[2012-07-22 15:27] - [2006-02-28 22:00] - 0073472 ____A (Microsoft Corporation) E41B6D037D6CD08461470AF04500DC24

C:\WINDOWS\system32\wscsvc.dll
[2006-02-28 22:00] - [2006-02-28 22:00] - 0081408 ____A (Microsoft Corporation) 4D59DAA66C60858CDF4F67A900F42D4A

C:\WINDOWS\system32\wbem\WMIsvc.dll
[2008-11-04 06:59] - [2006-02-28 22:00] - 0144896 ____A (Microsoft Corporation) F399242A80C4066FD155EFA4CF96658E

C:\WINDOWS\system32\wuauserv.dll
[2008-11-04 07:01] - [2006-02-28 22:00] - 0006656 ____A (Microsoft Corporation) 13D72740963CBA12D9FF76A7F218BCD8

C:\WINDOWS\system32\qmgr.dll
[2012-07-22 15:28] - [2006-02-28 22:00] - 0382464 ____A (Microsoft Corporation) 2C69EC7E5A311334D10DD95F338FCCEA

C:\WINDOWS\system32\es.dll
[2006-02-28 22:00] - [2008-07-08 06:32] - 0253952 ____A (Microsoft Corporation) 60D1A6342238378BFB7545C81EE3606C

C:\WINDOWS\system32\cryptsvc.dll
[2006-02-28 22:00] - [2006-02-28 22:00] - 0060416 ____A (Microsoft Corporation) 10654F9DDCEA9C46CFB77554231BE73B

C:\WINDOWS\system32\svchost.exe
[2006-02-28 22:00] - [2006-02-28 22:00] - 0014336 ____A (Microsoft Corporation) 8F078AE4ED187AAABC0A305146DE6716

C:\WINDOWS\system32\rpcss.dll
[2006-02-28 22:00] - [2009-02-09 20:20] - 0399360 ____A (Microsoft Corporation) 01095FEBF33BEEA00C2A0730B9B3EC28

C:\WINDOWS\system32\services.exe
[2012-07-22 15:27] - [2009-02-07 03:14] - 0110592 ____A (Microsoft Corporation) 37561F8D4160D62DA86D24AE41FAE8DE


Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) NwlnkIpx(13) NwlnkNb(15) PSched(7) Tcpip(4)
0x0F00000005000000010000000200000003000000040000000900000007000000080000000A0000000B0000000C000000060000000E0000000D0000000F000000
IpSec Tag value is correct.

**** End of log ****

Also thanks sooo much for your continued support :thumbsup: !!!

Edited by uberrr, 22 July 2012 - 06:23 AM.


#13 noknojon

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Posted 22 July 2012 - 06:23 AM

You posted - "The hard disk drive light on the case consistently stays red even if the computer is not being used, and it didn't do this before" Not unusual

Takes about 15 to 20 mins for a quick look - What part (state) of Aust are you in ??

EDIT -
Did you alter the MiniToolBox post in any way, or just copy it as it appeared ??

Edited by noknojon, 22 July 2012 - 06:28 AM.


#14 uberrr

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Posted 22 July 2012 - 06:32 AM

NSW, GO THE SWANS :dance: :dance: (I don't actually watch much AFL :hysterical: )

edit: I copied it as it appeared from Notepad.
And sorry I've got to go but I'll be back tommorow ASAP. Thanks again :thumbup2:

Edited by uberrr, 22 July 2012 - 06:40 AM.


#15 noknojon

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Posted 22 July 2012 - 06:46 AM

No problems -

I might have a few answers but it will not be Real Early - I was up at 6 today just to fit in with USA times and 3 other topics I am covering -

See you later -




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