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Possible Rootkit infection.


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13 replies to this topic

#1 mck3nn3y

mck3nn3y

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Posted 20 July 2012 - 08:03 AM

From all the searching I have done I am almost certain I have a rootkit infection. I am having browser redirects in Chrome, firefox, and IE. Weak signature algorithm errors in Chrome. Random popups in all browsers.

Windows Edition: Windows Vista Home Premium SP2
Manufacturer: Dell
Processor: Intel Core 2 Duo
Memory: 4GB
System Type: 64-bit OS

Steps taken: RKill, MBAM, Spybot S&D, CCleaner, HijackThis, aswMBR, Eset, Gmer.

Logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:31:01 PM, on 7/19/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Safe mode with network support

Running processes:
E:\Applications\AntiVirus\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O4 - HKCU\..\Run: [Google Update] "C:\Users\Lauren\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MotoHelper Service (MotoHelper) - Unknown owner - C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SafeConnect Manager (SCManager) - Unknown owner - C:\Program Files (x86)\SafeConnect\scManager.sys servicestart (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SpyHunter 4 Service - Enigma Software Group USA, LLC. - C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 5061 bytes


AVG 8.5 Anti-Virus command line scanner
Copyright © 1992 - 2009 AVG Technologies
Program version 8.0.431, engine 8.0.440
Virus Database: Version 271.1.1/4129 2012-01-07

C:\Boot\BCD Locked file. Not tested.
C:\Boot\BCD.LOG Locked file. Not tested.
C:\Documents and Settings\ Locked file. Not tested.
C:\pagefile.sys Locked file. Not tested.
C:\ProgramData\Desktop\ Locked file. Not tested.
C:\ProgramData\Documents\ Locked file. Not tested.
C:\ProgramData\Favorites\ Locked file. Not tested.
C:\ProgramData\Templates\ Locked file. Not tested.
C:\System Volume Information\ Locked file. Not tested.
C:\Users\Default\AppData\Local\History\ Locked file. Not tested.
C:\Users\Default\Documents\My Music\ Locked file. Not tested.
C:\Users\Default\Documents\My Pictures\ Locked file. Not tested.
C:\Users\Default\Documents\My Videos\ Locked file. Not tested.
C:\Users\Default\NetHood\ Locked file. Not tested.
C:\Users\Default\PrintHood\ Locked file. Not tested.
C:\Users\Default\Recent\ Locked file. Not tested.
C:\Users\Default\Templates\ Locked file. Not tested.
C:\Users\Lauren\AppData\Local\History\ Locked file. Not tested.
C:\Users\Lauren\AppData\Local\Microsoft\Windows\UsrClass.dat Locked file. Not tested.
C:\Users\Lauren\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Locked file. Not tested.
C:\Users\Lauren\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Locked file. Not tested.
C:\Users\Lauren\Documents\My Music\ Locked file. Not tested.
C:\Users\Lauren\Documents\My Pictures\ Locked file. Not tested.
C:\Users\Lauren\Documents\My Videos\ Locked file. Not tested.
C:\Users\Lauren\NetHood\ Locked file. Not tested.
C:\Users\Lauren\NTUSER.DAT Locked file. Not tested.
C:\Users\Lauren\ntuser.dat.LOG1 Locked file. Not tested.
C:\Users\Lauren\ntuser.dat.LOG2 Locked file. Not tested.
C:\Users\Lauren\PrintHood\ Locked file. Not tested.
C:\Users\Lauren\Templates\ Locked file. Not tested.
C:\Users\Public\Documents\My Music\ Locked file. Not tested.
C:\Users\Public\Documents\My Pictures\ Locked file. Not tested.
C:\Users\Public\Documents\My Videos\ Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1 Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG2 Locked file. Not tested.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT Locked file. Not tested.
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1 Locked file. Not tested.
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG2 Locked file. Not tested.
C:\Windows\System32\catroot2\edb.log Locked file. Not tested.
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Locked file. Not tested.
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Locked file. Not tested.
C:\Windows\System32\config\COMPONENTS Locked file. Not tested.
C:\Windows\System32\config\COMPONENTS.LOG1 Locked file. Not tested.
C:\Windows\System32\config\COMPONENTS.LOG2 Locked file. Not tested.
C:\Windows\System32\config\DEFAULT Locked file. Not tested.
C:\Windows\System32\config\DEFAULT.LOG1 Locked file. Not tested.
C:\Windows\System32\config\DEFAULT.LOG2 Locked file. Not tested.
C:\Windows\System32\config\RegBack\COMPONENTS Locked file. Not tested.
C:\Windows\System32\config\RegBack\COMPONENTS.OLD Locked file. Not tested.
C:\Windows\System32\config\RegBack\DEFAULT Locked file. Not tested.
C:\Windows\System32\config\RegBack\SAM Locked file. Not tested.
C:\Windows\System32\config\RegBack\SECURITY Locked file. Not tested.
C:\Windows\System32\config\RegBack\SOFTWARE Locked file. Not tested.
C:\Windows\System32\config\RegBack\SYSTEM Locked file. Not tested.
C:\Windows\System32\config\SAM Locked file. Not tested.
C:\Windows\System32\config\SAM.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SAM.LOG2 Locked file. Not tested.
C:\Windows\System32\config\SECURITY Locked file. Not tested.
C:\Windows\System32\config\SECURITY.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SECURITY.LOG2 Locked file. Not tested.
C:\Windows\System32\config\SOFTWARE Locked file. Not tested.
C:\Windows\System32\config\SOFTWARE.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SOFTWARE.LOG2 Locked file. Not tested.
C:\Windows\System32\config\SYSTEM Locked file. Not tested.
C:\Windows\System32\config\SYSTEM.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SYSTEM.LOG2 Locked file. Not tested.
C:\Windows\System32\LogFiles\WMI\RtBackup\ Locked file. Not tested.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 912071813

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

7/18/2012 9:22:01 PM
mbam-log-2012-07-18 (21-22-01).txt

Scan type: Quick scan
Objects scanned: 195949
Time elapsed: 11 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{bdea95cf-f0e6-41e0-bd3d-b00f39a4e939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{a078f691-9c07-4af2-bf43-35e79eecf8b7} (Adware.Softomate) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Please advise me on where to go from here. Thank you.

Edited by mck3nn3y, 20 July 2012 - 08:04 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:12 PM

Posted 23 July 2012 - 12:17 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 mck3nn3y

mck3nn3y
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Posted 23 July 2012 - 04:47 PM

Checkup.txt

Results of screen317's Security Check version 0.99.43
Windows Vista Service Pack 2 x64 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
AVG Anti-Virus Free
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
JavaFX 2.1.1
Java™ 6 Update 30
Java™ 7 Update 5
Adobe Flash Player 11.3.300.265
Adobe Reader X (10.1.3)
Google Chrome 20.0.1132.57
````````Process Check: objlist.exe by Laurent````````
Spybot Teatimer.exe is disabled!
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

DDS.txt
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.0
Run by Lauren at 17:39:40 on 2012-07-23
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4054.2542 [GMT -4:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\SafeConnect\scManager.sys
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~2\AVG\AVG8\avgrsa.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\SysWOW64\schtasks.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Users\Lauren\Desktop\SecurityCheck.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
uRun: [Google Update] "C:\Users\Lauren\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{BF2FC5CB-27A6-48A0-B806-08D023625223} : DhcpNameServer = 10.27.129.20 24.56.100.20 24.56.102.20
TCP: Interfaces\{E6775419-33F0-4D66-A6D3-B7FD098CBCC4} : DhcpNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB-X64: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File
TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx64;AVG AVI Loader Driver x64;C:\Windows\system32\Drivers\avgldx64.sys --> C:\Windows\system32\Drivers\avgldx64.sys [?]
R1 AvgMfx64;AVG On-access Scanner Minifilter Driver x64;C:\Windows\system32\Drivers\avgmfx64.sys --> C:\Windows\system32\Drivers\avgmfx64.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe [2011-9-6 297752]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2011-1-27 226624]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-1-17 1153368]
R2 SCManager;SafeConnect Manager;C:\Program Files (x86)\SafeConnect\scManager.sys servicestart --> C:\Program Files (x86)\SafeConnect\scManager.sys servicestart [?]
R2 SpyHunter 4 Service;SpyHunter 4 Service;C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE [2012-7-11 1019328]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 OA008Ufd;Creative Camera OA008 Upper Filter Driver;C:\Windows\system32\DRIVERS\OA008Ufd.sys --> C:\Windows\system32\DRIVERS\OA008Ufd.sys [?]
R3 OA008Vid;Creative Camera OA008 Function Driver;C:\Windows\system32\DRIVERS\OA008Vid.sys --> C:\Windows\system32\DRIVERS\OA008Vid.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-30 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-6-27 250056]
S3 esgiguard;esgiguard;C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [2011-3-2 13088]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-30 136176]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2011-4-1 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-07-20 16:17:04 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{084F2952-931B-40C1-853F-85621C6EC58B}\mpengine.dll
2012-07-20 16:12:02 9133488 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates\mpengine.dll
2012-07-19 17:49:08 -------- d-----w- C:\Program Files (x86)\ESET
2012-07-19 15:48:13 -------- d-----w- C:\Windows\pss
2012-07-19 03:08:28 110080 ----a-r- C:\Users\Lauren\AppData\Roaming\Microsoft\Installer\{F896D026-9016-4122-B9BD-957FF092FFE9}\IconF7A21AF7.exe
2012-07-19 03:08:28 110080 ----a-r- C:\Users\Lauren\AppData\Roaming\Microsoft\Installer\{F896D026-9016-4122-B9BD-957FF092FFE9}\IconD7F16134.exe
2012-07-19 03:08:28 110080 ----a-r- C:\Users\Lauren\AppData\Roaming\Microsoft\Installer\{F896D026-9016-4122-B9BD-957FF092FFE9}\Icon1226A4C5.exe
2012-07-19 03:08:24 -------- d-----w- C:\sh4ldr
2012-07-19 03:08:24 -------- d-----w- C:\Program Files\Enigma Software Group
2012-07-19 03:07:25 -------- d-----w- C:\Windows\F896D02690164122B9BD957FF092FFE9.TMP
2012-07-19 03:07:23 -------- d-----w- C:\Program Files (x86)\Common Files\Wise Installation Wizard
2012-07-19 02:11:35 -------- d-----w- C:\TDSSKiller_Quarantine
2012-07-19 01:09:36 -------- d-----w- C:\Users\Lauren\AppData\Roaming\Malwarebytes
2012-07-19 01:09:29 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2012-07-19 01:09:28 24664 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-19 01:09:28 -------- d-----w- C:\ProgramData\Malwarebytes
2012-07-19 01:09:28 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-07-19 01:07:09 -------- d-----w- C:\Program Files (x86)\Oracle
2012-07-19 01:06:12 772592 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-07-11 06:13:45 2769408 ----a-w- C:\Windows\System32\win32k.sys
2012-07-11 05:17:32 974848 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2012-07-11 05:17:31 708608 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2012-07-11 05:17:29 1869824 ----a-w- C:\Windows\System32\msxml3.dll
2012-07-11 05:17:29 1797120 ----a-w- C:\Windows\System32\msxml6.dll
2012-07-11 05:17:29 1401856 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-07-11 05:17:29 1248768 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-07-11 05:17:27 516480 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-07-11 05:17:26 77312 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-07-11 05:17:26 347136 ----a-w- C:\Windows\System32\schannel.dll
2012-07-11 05:17:26 278528 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-07-11 05:17:26 254464 ----a-w- C:\Windows\System32\ncrypt.dll
2012-07-11 05:17:26 204288 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-28 03:13:47 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-28 02:32:42 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
.
==================== Find3M ====================
.
2012-07-19 01:05:50 687600 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-07-14 21:30:54 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 22:12:13 88576 ----a-w- C:\Windows\SysWow64\wudriver.dll
2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 19:19:42 171904 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 19:12:20 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-05-31 16:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-05-01 14:29:44 209920 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
.
============= FINISH: 17:40:09.21 ===============

#4 mck3nn3y

mck3nn3y
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Posted 23 July 2012 - 04:48 PM

Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/25/2011 7:48:23 PM
System Uptime: 7/23/2012 5:20:46 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0D176M
Processor: Intel® Core™2 Duo CPU T6500 @ 2.10GHz | U2E1 | 2100/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 277.657 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP356: 5/3/2012 7:19:09 AM - Scheduled Checkpoint
RP357: 5/4/2012 9:47:10 PM - Windows Update
RP358: 5/6/2012 3:39:10 PM - Scheduled Checkpoint
RP359: 5/8/2012 1:55:00 AM - Windows Update
RP360: 5/12/2012 12:53:16 AM - Windows Update
RP361: 5/14/2012 2:01:17 PM - Windows Update
RP362: 5/15/2012 12:24:21 AM - Windows Update
RP363: 5/15/2012 4:48:05 PM - Windows Update
RP364: 5/19/2012 8:04:20 PM - Windows Update
RP365: 5/21/2012 12:01:50 PM - Scheduled Checkpoint
RP366: 5/23/2012 12:33:34 AM - Windows Update
RP367: 5/23/2012 8:18:13 PM - Scheduled Checkpoint
RP368: 5/24/2012 12:55:19 PM - Scheduled Checkpoint
RP369: 5/25/2012 3:44:41 AM - Windows Update
RP370: 5/29/2012 12:48:10 PM - Windows Update
RP371: 6/2/2012 9:10:13 PM - Windows Update
RP372: 6/4/2012 3:00:11 AM - Windows Update
RP373: 6/6/2012 1:37:11 AM - Windows Update
RP374: 6/9/2012 12:24:10 AM - Windows Update
RP375: 6/12/2012 11:06:01 AM - Windows Update
RP376: 6/13/2012 1:06:36 PM - Windows Update
RP377: 6/18/2012 12:24:09 PM - Windows Update
RP378: 6/20/2012 10:15:30 PM - Windows Update
RP379: 6/20/2012 10:21:03 PM - Windows Update
RP380: 6/27/2012 12:22:35 AM - Windows Update
RP381: 7/11/2012 2:11:53 AM - Windows Update
RP382: 7/18/2012 9:05:04 PM - Installed Java™ 7 Update 5
RP383: 7/18/2012 9:06:17 PM - Installed JavaFX 2.1.1
RP384: 7/18/2012 11:07:29 PM - Installed SpyHunter
RP385: 7/19/2012 3:00:15 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.3)
Apple Application Support
Apple Software Update
AVG Free 8.5
Canon MP Navigator EX 2.0
Canon MP240 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Resource CD
Dell Webcam Central
ESET Online Scanner v3
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Java Auto Updater
Java™ 6 Update 30
Java™ 7 Update 5
JavaFX 2.1.1
Malwarebytes' Anti-Malware
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
MotoHelper 2.0.45 Driver 5.0.0
MotoHelper MergeModules
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
OLYMPUS Master 2
QuickTime
RICOH Media Driver ver.2.07.01.04
SafeConnect
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
Spybot - Search & Destroy
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Visual C++ 8.0 Runtime Setup Package (x64)
WeatherBug
.
==== Event Viewer Messages From Past Week ========
.
7/23/2012 5:26:24 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
7/23/2012 5:21:58 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
7/23/2012 5:21:46 PM, Error: EventLog [6008] - The previous system shutdown at 4:10:56 AM on 7/22/2012 was unexpected.
7/20/2012 12:03:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
7/20/2012 11:36:12 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AvgLdx64 AvgMfx64 spldr Wanarpv6
7/20/2012 11:36:12 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
7/20/2012 11:36:08 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
7/20/2012 11:36:05 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
7/20/2012 11:36:02 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/20/2012 11:35:54 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
7/19/2012 11:21:54 AM, Error: Service Control Manager [7003] - The SBSD Security Center Service service depends the following service: wscsvc. This service might not be installed.
7/19/2012 11:21:54 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
7/19/2012 11:21:54 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
7/19/2012 1:48:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
7/18/2012 10:34:48 AM, Error: EventLog [6008] - The previous system shutdown at 5:43:11 PM on 7/17/2012 was unexpected.
.
==== End Of File ===========================

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 July 2012 - 04:55 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 mck3nn3y

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Posted 23 July 2012 - 05:34 PM

When I start combofix it unpacks or something and then nothing happens tried 3 times with the same results.

#7 gringo_pr

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Posted 23 July 2012 - 05:39 PM

Hello

download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.

[*]First Press the Scan button.
[*]It will make a log (FRST.txt)

[*]Second Type the following in the edit box after "Search:". services.exe
[*]Click the Search button
[*]It will make a log (Search.txt)
[/list]
I want you to poste Both the FRST.txt report and the Search.txt into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 mck3nn3y

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Posted 23 July 2012 - 06:23 PM

I don't have a "Repair My Computer" option in the advanced boot options and i don't have a recovery disc.

#9 gringo_pr

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Posted 23 July 2012 - 09:41 PM

ok use safe mode with command prompt



gringo
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#10 mck3nn3y

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Posted 23 July 2012 - 10:46 PM

All safe modes hang on crcdisk.sys

#11 gringo_pr

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Posted 24 July 2012 - 09:28 PM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
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#12 gringo_pr

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Posted 26 July 2012 - 11:07 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#13 gringo_pr

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Posted 29 July 2012 - 11:28 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
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#14 gringo_pr

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Posted 02 August 2012 - 11:12 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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