Or flash drive?
While watching a video, the audio suddenly became unavailable and I got an error message along the lines of 'no mixer available...go to Control Panel and add new hardware". Had no idea what that meant, and thought that a reboot would fix the problem (it fixes most problems). In the midst of shut down, the computer froze. I waited a good five minutes, and when it was clear the system was frozen, I powered it off by holding down the on/off button.
While it was powering off, two error messages popped up, one being "igfxsrvcs has encountered an error", and the other message said something like SPM.drv (may or may not have been a 'dot' in that)had to 'close'.
After waiting a few minutes, I turned the computer back on and got an error message that Windows cannot start because a file is corrupt or missing: \windows\system32\config\system is the culprit.
What I have tried:
I tried restarting and rapidly hitting f-8 to get into safe mode, but that does not work. More specifically, I can get the 'select safe mode' menu to come up, but when I hit that and it cycles through the process, I eventually get the same message as before "windows could not start because a file is missing or corrupt...".
Besides hitting f-8 on startup, I also tried hitting f-12, because I thought that was the key I need to tap to get into the BIOS. Didn't work.
I apparently do not have a functioning CD ROM. Since I have a backup of my most important docs on a flash drive, I decided to reformat the hard drive. I inserted a 'system recovery' CD and nothing happened. I can hear whirring and grinding, but nothing happens. I am pretty sure the CD is non functional (and knew that before I tried it, but thought it was worth a go).
If I bought an external CDROM, could I reformat the hard drive using that? I do not recall what the exact settings in BIOS were, but I believe I had them set to be able to boot from an external device. I am just not sure.
I read a great thread here by someone with a similar problem (see: http://www.bleepingcomputer.com/forums/topic438834.html/page__p__2564393__hl__windows+could+not+start+because__fromsearch__1#entry2564393
, but they did not describe how to reboot (using that method) from a flash.
Would appreciate suggestions for 'next step' ideas for using either flash or an external CDROM to resolve this. I obviously need to check the disk and attempt a repair but do not know how to proceed since the CDROM isn't working.
Edited by Holly65, 19 July 2012 - 09:23 PM.