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Google Redirects, Trojans, and Blue Screens After Exploit.Drop.9 Removal


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#1 Till Kingdom Come

Till Kingdom Come

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Posted 19 July 2012 - 04:35 PM

My operating system is 32-bit Windows 7 Professional, and my laptop is an HP Probook 4430s. My problems all started about a week ago when I discovered that my Google searches kept redirecting to random websites every now and again. I did a Malwarebytes scan and it caught something called Exploit.Drop.9. I removed it, and when I found that my searches were still redirecting I did another Malwarebytes scan and it caught Exploit.Drop.9 again. It took a couple more scans before this Malware was gone for good. However, my Google searches were still redirecting, regardless of the browser (Internet Explorer, Chrome, and FireFox).

Malwarebytes wouldnít detect anything, so I went to Bleeping Computer and followed the instructions to download and run TDSS Killer, buy it didnít detect anything either. Then I downloaded Spybot Search & Destroy, and it did detect a bunch of cookies and other low threat things, but even after removing everything that it detected the redirects still kept happening.

I waited a few days, hoping that I would be able to research how to get rid of this problem, and then I decided to run TDSS Killer one more time. It asked me to run an updated version, and when I ran this version it found something. I cured the item it found, and when it was done and asked me to reboot the computer I decided to create a restore point just in case. However, as the restore point was being made, the computer suddenly blue screened. Now every time I start the computer normally, it blue screens after about three minutes. (I would like to say what is in the message, but is there any way to find out what is in the message without causing the blue screen again?) The only way I can use the computer for any length of time is if I go into Safe Mode. Also, ever since TDSS Killer cured that item, my Google searches redirect every single time, even though before they would only redirect sometimes. Another thing that worries me is that Malwarebytes keeps detecting random Trojans, and every time I run a full scan it detects a Trojan.

I donít know what is going on with my computer, but if someone could help me that would be great.

Here is my DDS Log:
.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_30
Run by hsangster at 13:42:18 on 2012-07-19
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3014.534 [GMT -7:00]
.
AV: Symantec Endpoint Protection *Enabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
SP: Symantec Endpoint Protection *Enabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\helppane.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://portal.soka.edu/Pages/mysoka.aspx
uDefault_Page_URL = hxxp://portal.soka.edu
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - c:\program files\startnow toolbar\Toolbar32.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - c:\program files\startnow toolbar\Toolbar32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Jing] c:\program files\techsmith\jing\Jing.exe
uRun: [Facebook Update] "c:\users\hsangster\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [OpenOfficeorg] rundll32.exe c:\users\hsangster\appdata\local\openofficeorg\qomqlijx.dll,CreateCTCRCObject
uRun: [Apple Computer] rundll32.exe "c:\users\hsangster\appdata\local\diagnostics\apple computer\oagtmf.dll",CreateInstance
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [StartNowToolbarHelper] "c:\program files\startnow toolbar\ToolbarHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
StartupFolder: c:\users\hsangs~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 68.94.156.1 68.94.157.1
TCP: Interfaces\{79B491D6-A60D-49F5-8474-8AADE7CF34B0} : DhcpNameServer = 10.1.1.16 10.1.1.18
TCP: Interfaces\{C42BAE28-538D-4299-BB88-AA90988EDD6F} : DhcpNameServer = 68.94.156.1 68.94.157.1
TCP: Interfaces\{C42BAE28-538D-4299-BB88-AA90988EDD6F}\35F4B414F575966496 : DhcpNameServer = 10.1.1.16 10.1.1.18
TCP: Interfaces\{C42BAE28-538D-4299-BB88-AA90988EDD6F}\36164766963786 : DhcpNameServer = 192.168.0.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\hsangster\appdata\roaming\mozilla\firefox\profiles\mmvn6mpc.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - about:home
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z164&form=ZGAADF&install_date=20110828&q=
FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2011-1-7 1839776]
R3 MEI;Intel® Management Engine Interface;c:\windows\system32\drivers\HECI.sys [2011-7-11 41088]
R3 netr28;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\drivers\netr28.sys [2011-8-23 1181248]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2011-7-11 62336]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2011-7-11 141440]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-3-20 171064]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2012-5-6 81920]
S2 Cepstral License Server;Cepstral License Server;c:\program files\cepstral\bin\CepstralLicSrv.exe [2008-6-24 57344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 CodeMeter.exe;CodeMeter Runtime Server;c:\program files\codemeter\runtime\bin\CodeMeter.exe [2012-4-5 2310544]
S2 Giraffic;Veoh Giraffic Video Accelerator;c:\program files\giraffic\veoh_girafficwatchdog.exe --service --> c:\program files\giraffic\Veoh_GirafficWatchdog.exe --service [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-8-11 136176]
S2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2011-5-13 26168]
S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\ToolbarUpdaterService.exe [2011-7-27 267488]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-4-1 183560]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-12 106104]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-12-9 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2011-5-13 1492840]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-8-11 136176]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2011-7-11 269824]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2011-7-11 144472]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-7-19 40776]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-3-20 74112]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2012-3-26 214952]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 SUSTUCAM;Susteen USB Cable Modem Driver;c:\windows\system32\drivers\sustucam.sys [2009-1-7 47360]
S3 SUSTUCAP;Susteen USB Cable Port Driver;c:\windows\system32\drivers\sustucap.sys [2009-1-7 47360]
S3 SUSTUCAU;Susteen USB Cable USB Driver;c:\windows\system32\drivers\sustucau.sys [2009-1-7 28032]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-13 17920]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2012-07-19 18:15:12 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-07-19 06:27:07 6762896 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{d1577ac4-a936-47c7-ae9d-835390866edc}\mpengine.dll
2012-07-19 02:50:07 -------- d-----w- C:\TDSSKiller_Quarantine
2012-07-18 19:16:21 114176 ----a-w- c:\programdata\microsoft\windows\drm\5501.tmp
2012-07-13 18:20:23 6762896 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-07-11 23:55:44 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-07-11 23:55:44 -------- d-----w- c:\program files\Spybot - Search & Destroy
2012-07-11 18:27:45 -------- d-----w- c:\users\hsangster\appdata\local\CrashDumps
2012-07-11 00:20:37 -------- d-----w- c:\users\hsangster\appdata\local\NPE
2012-07-08 19:07:24 713784 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{1b2c81b7-b733-4a86-9a63-d1e11c949d3c}\gapaengine.dll
2012-07-08 18:47:19 -------- d-----w- C:\OpenOfficeorg
2012-07-08 18:25:04 -------- d-----w- c:\program files\Microsoft Security Client
2012-07-08 18:24:55 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2012-07-07 20:13:32 -------- d-----w- c:\programdata\Norton
2012-07-07 20:12:38 -------- d-----w- c:\programdata\ETTB
2012-07-05 06:28:31 -------- d-----w- c:\users\hsangster\appdata\local\OpenOfficeorg
.
==================== Find3M ====================
.
2012-07-03 20:46:44 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 13:43:16.69 ===============

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#2 HelpBot

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Posted 24 July 2012 - 04:40 PM

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#3 HelpBot

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Posted 29 July 2012 - 04:40 PM

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