Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

browser search hijack


  • This topic is locked This topic is locked
44 replies to this topic

#1 equus007

equus007

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 18 July 2012 - 10:48 PM

Have a hijack that I can't get rid of. Redirects to attack sites. AVG, Spybot, MBAM and SAS stop the trojans but I have been unable to find or identify the redirect(I only run AVG and SAS the others I keep as backup).

Ran complete scans with all of the above and then followed the Prep guide. Now having missing script errors when trying to play videos in Firefox. Thought it might have been caused by defogger so turned it off and still no results. Also got BSOD earlier today which I now believe may be the cause of the script errors...but I'm not that savvy so it is just a guess.


System froze twice while trying to run Gmer. Removed MBAM and disabled SAS and Gmer was able to complete the scan. Was getting a false pop-up on MBAM saying it was 15 days out of date which I had updated earlier when I ran the scan with it.


Any help would be great and thank you in advance.

Attached Files

  • Attached File  ark.txt   7.97KB   2 downloads
  • Attached File  dds.txt   13.67KB   5 downloads


BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,699 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:17 AM

Posted 23 July 2012 - 10:50 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/461351 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 equus007

equus007
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 24 July 2012 - 10:04 AM

I do not have a windows disk.

I have reinstalled Gimp and run a few more virus scans but otherwise have changed nothing on the system.

Thanks again

#4 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:17 AM

Posted 24 July 2012 - 07:31 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
Posted Image
m0le is a proud member of UNITE

#5 equus007

equus007
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 25 July 2012 - 02:31 PM

I am here and waiting with baited breath. Do you want me to run Gmer again?

Also I figured out the script error issue...nothing to do with the hijack.

Thanks

Edited by equus007, 25 July 2012 - 05:19 PM.


#6 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:17 AM

Posted 25 July 2012 - 05:44 PM

Let's see if we have a rootkit here first, Gmer is hinting at it.

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Posted Image
m0le is a proud member of UNITE

#7 equus007

equus007
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 25 July 2012 - 08:18 PM

sorry had to delete a repy

Thought it had locked up but is now running again

Edited by equus007, 25 July 2012 - 08:20 PM.


#8 equus007

equus007
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 25 July 2012 - 08:30 PM

Here you go.

Ran it without defogger on accident and got these results in red:

ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8aa811e8]<<

\Driver\nvgts[0x8aa4af38] -> IRP_MJ_CREATE -> 0x8aa811e8

Stopping when it gets to...
Scanning: C:\Documents and Settings\Nate\Desktop\Games\Minecraft.exe

Not running any virtual drives to my knowledge. Do have Daemon tools light but checked and it didn't indicate that it had any set up.

The attached log was the second run with defogger on.

Attached Files


Edited by equus007, 25 July 2012 - 08:53 PM.


#9 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:17 AM

Posted 26 July 2012 - 03:26 PM

Please run Combofix next

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications including Firewalls, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image
m0le is a proud member of UNITE

#10 equus007

equus007
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 26 July 2012 - 04:34 PM

Went surprisingly quick.

Attached Files



#11 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:17 AM

Posted 26 July 2012 - 07:38 PM

Please run these two removal tools next

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then

Download Superantispyware
  • Load Superantispyware and click the check for updates button.
  • Once the update is finished click the scan your computer button.
  • Check Perform Complete Scan and then next.
  • Superantispyware will now scan your computer and when its finished it will list all the infections it has found.
  • Make sure that they all have a check next to them and press next.
  • Click finish and you will be taken back to the main interface.
  • Click Preferences and then click the statistics/logs tab. Click the dated log and press view log and a text file will appear.
  • Copy and paste the log onto the forum.

Posted Image
m0le is a proud member of UNITE

#12 equus007

equus007
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 27 July 2012 - 01:52 AM

Mbam got Gimp setup file

SAS just got a bunch of cookies

Attached Files



#13 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:17 AM

Posted 27 July 2012 - 06:16 PM

Yep, that's right. Whole lot of nothing.

Is your hijack still in effect?
Posted Image
m0le is a proud member of UNITE

#14 equus007

equus007
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:03:17 AM

Posted 27 July 2012 - 07:31 PM

Looks good but was not every search so will keep an eye out over the weekend. Seemed to happen 3-4 times a day so will reply to this thread on Monday one way or the other.


Is it common for combofix to change desktop settings? IE shortcut showed up after I ran it and I didn't notice it until just now.

Keeping fingers crossed. Thanks for your help.

#15 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:08:17 AM

Posted 27 July 2012 - 07:39 PM

Combofix does set some defaults.

Can you let me know which browser(s) are being redirected?
Posted Image
m0le is a proud member of UNITE




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users