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Vista - Security Shield Virus


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7 replies to this topic

#1 meeps2012

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Posted 18 July 2012 - 04:17 PM

Hello

I noticed the security shield pop-up a few weeks ago, and have been trying to remove it since. I actually posted on the Virus/Malware section of this site, but after trying many difference things the moderator suggested I post here.

I've followed the security shield removal process from this site several times, both in and out of safe mode, but nothing seems to be helping. When I run Malwarebytes, it freezes up and is “Not Responding”

This thing is really stressing me out, so I appreciate any help I can get. My main issue at this point is that I cannot do a system restore. I have read that Security Shield blocks system restore. Other than that I have not noticed any other problems with the computer.

Thank you for taking the time to respond.

You may also find this helpful. As part of my attempts in the malware section, I have logs for the following:

DDS
GMER Log
Security Check
tdsskiller:
aswMBR
combofix
Farbar Service Scanner

The link to my old forum attempts is here:
http://www.bleepingcomputer.com/forums/topic457460.html/page__st__60

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#2 hamluis

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Posted 19 July 2012 - 07:59 AM

Not sure why you mnetion Security Shield...your topic in the MRL forum negates that as a consideration, IMO.

<<This thing is really stressing me out, so I appreciate any help I can get. My main issue at this point is that I cannot do a system restore.>>

1.Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

2.Type the following command, and then press ENTER: sfc /scannow .

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

Louis

#3 meeps2012

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Posted 20 July 2012 - 07:29 PM

Thanks for the post. I tried the command, is there anything else I should do? Or should I just try to do a system restore again?

#4 hamluis

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Posted 20 July 2012 - 08:10 PM

I try to take things...a step at a time. If that doesn't resolve the issues, then I go to alternatives.

I would do as I have previously suggested.

Louis

#5 narenxp

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Posted 20 July 2012 - 08:38 PM

What is the exact error you see?

Do you have error codes?

If you want to do a system restore to previous point,try to do it via recovery console

Reboot the PC,press F8 on bootup

Click on REPAIR YOUR COMPUTER

Select SYSTEM RESTORE

Sometimes system restore works in recovery environment if it fails normally

good luck

#6 meeps2012

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Posted 21 July 2012 - 11:13 AM

I tried doing the system restore, but I get the same error message as before:

"System restore did not complete successfully. Your computer system files and settings were not changed. Details: An unspecified error occured during system restore."

I rebooted at tapped F8, but I do not have the "Repair your computer" option to select.

Also, I really do think this is related to Security Shield. The system restore problem only started after I first saw the pop-up. Also, I've read that Security Shield blocks system restore.

#7 InadequateInfirmity

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Posted 21 July 2012 - 12:08 PM

Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:



List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

#8 hamluis

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Posted 21 July 2012 - 12:53 PM

http://www.bleepingcomputer.com/forums/topic457460.html/page__st__60

Since you are currently working a topic in the MRL forum...this topic is now closed. This will prevent administrative confusion and the possibility of conflicting advice.

Please pursue that topic until it is closed or otherwise resolved.

Thanks for understanding :).

Louis




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