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google search redirect in IE9,Firefox, and Chrome in Vista

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#1 wacomaco2


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Posted 18 July 2012 - 12:08 PM

When I click on a google search result, rather than going to the chosen URL, I am redirected to a revolving list of sites. This happens with IE9, Chrome, and Firefox. I have Vista Home premium OS. Using the back arrow sometimes takes me back to the original google search results and a second click takes me to the desired site. Other times, I get the redirect site again and can't get back to the results list. I believe problem began after switching from Avira Free antivirus to McAfee provided free with my Time Warner Cable/RR internet service. Unitstalled McAfee and reinstalled Avira. still have redirect. Used Advanced System Care full version to get rid of malware. That appeared to work for a short time but I had to boot up after a blue screen system crash and the problem was back. Advanced System care did not fix problem a second time.

Other annoying symptoms that may or may not be related:
Links to URL's in email open to page but the page will not respond to attempts to scroll through or click off. Get the ding.
Dell system care stops running often and I get a popup telling me to close program or have windows look on the internet for a soluttion. Done both and neither solves that issue.
Uninstalled Dell System Care.

Repeated blue screen shutdowns required the use of system restore to July 14 restore point. I now have access, but still have redirect and other problems. System reverted to time when McAfee was in use and Dell Support System was active. To deal with the redirect issue I have started this topic, run DDL and saved files, run gmer and saved files. All three files are attached. Your help will be greatly appreciated.

Rkill downloaded and run. In middle of run, get blue screen and windows shuts down. Same with other downloaded rootkit programs from bleeping computer. When these programs try to shut down the bad process, windows crashes and I have to reboot.

Also, I have turned on cd emulation with defogger.. Don't know if that prevents you from working on the problem. Please advise.

Attached File  Attach.txt   11.7KB   0 downloadsAttached File  DDS.txt   20.32KB   1 downloadsAttached File  gmerjuly18.rtf   147.79KB   0 downloads

Edited by wacomaco2, 19 July 2012 - 09:52 AM.

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#2 HelpBot


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Posted 23 July 2012 - 12:10 PM

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I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

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#3 HelpBot


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Posted 28 July 2012 - 12:15 PM

Hello again!

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