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Pc getting hanged


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#1 Blow

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Posted 18 July 2012 - 10:12 AM

I recently purchased a new assembled PC and it keeps hanging when I run programs like adobe premiere, adobe photoshop, and eyeon fusion.
Sometimes it even hangs when I browse the Internet on Internet explorer. The PC has the following configurations

Intel desktop board DX79SI extreme series
Intel Core i7-3960X Sandy Bridge processor
MSI R7770 1GB GDDR5 graphic card
Intel RTS2011AC CPU cooler
2 TB Western digital WD20EARX hard drive
Corsair 16GB ram

Can someone help me out in sorting this issue since its really bothering me ??????

Edited by hamluis, 19 July 2012 - 10:45 AM.
Moved from Buying New Computer to Win 7 - Hamluis.


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#2 hamluis

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Posted 18 July 2012 - 06:14 PM

What is the O/S, what versxion of Windows?

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Once I know the O/S, I will move this to the appropriate forum.

Louis

Edited by hamluis, 18 July 2012 - 06:16 PM.


#3 Blow

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Posted 19 July 2012 - 08:59 AM

Hey Louis,

Thanks for the reply. I hope so i have done exactly what you wanted.
These are the results I got after running Minitoolbox





MiniToolBox by Farbar Version: 15-07-2012
Ran by vivian (administrator) on 19-07-2012 at 19:23:03
Microsoft Windows 7 Professional (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/19/2012 07:19:47 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:19:38 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:19:30 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:19:21 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:19:12 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:19:03 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:18:55 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:18:46 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:18:38 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (07/19/2012 07:18:30 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance counter explain text string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.


System errors:
=============
Error: (07/19/2012 07:19:50 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:19:41 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:19:33 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:19:24 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:19:15 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:19:06 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:18:58 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:18:49 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:18:41 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259

Error: (07/19/2012 07:18:33 PM) (Source: Service Control Manager) (User: )
Description: The WMI Performance Adapter service terminated with the following error:
%%-2147467259


Microsoft Office Sessions:
=========================
Error: (07/19/2012 07:19:47 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:19:38 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:19:30 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:19:21 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:19:12 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:19:03 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:18:55 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:18:46 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:18:38 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000

Error: (07/19/2012 07:18:30 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: 1600000000DD190000DD190000980B0000


=========================== Installed Programs ============================

µTorrent (Version: 3.2.0)
Adobe AIR (Version: 3.3.0.3670)
Adobe Download Assistant (Version: 1.2)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.257)
Adobe Premiere Pro CS6 (Version: 6.0)
Adobe Reader 9 (Version: 9.0.0)
AdobeColorCommonSetRGB (Version: 2.0)
AMD APP SDK Runtime (Version: 10.0.851.6)
AMD Catalyst Install Manager (Version: 3.0.859.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.70118.0030)
bl (Version: 1.0.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0118.130.2396)
Catalyst Control Center Graphics Previews Common (Version: 2012.0118.130.2396)
Catalyst Control Center InstallProxy (Version: 2012.0118.130.2396)
Catalyst Control Center Localization All (Version: 2012.0118.130.2396)
ccc-utility64 (Version: 2012.0118.130.2396)
CCC Help Chinese Standard (Version: 2012.0118.0129.2396)
CCC Help Chinese Traditional (Version: 2012.0118.0129.2396)
CCC Help Czech (Version: 2012.0118.0129.2396)
CCC Help Danish (Version: 2012.0118.0129.2396)
CCC Help Dutch (Version: 2012.0118.0129.2396)
CCC Help English (Version: 2012.0118.0129.2396)
CCC Help Finnish (Version: 2012.0118.0129.2396)
CCC Help French (Version: 2012.0118.0129.2396)
CCC Help German (Version: 2012.0118.0129.2396)
CCC Help Greek (Version: 2012.0118.0129.2396)
CCC Help Hungarian (Version: 2012.0118.0129.2396)
CCC Help Italian (Version: 2012.0118.0129.2396)
CCC Help Japanese (Version: 2012.0118.0129.2396)
CCC Help Korean (Version: 2012.0118.0129.2396)
CCC Help Norwegian (Version: 2012.0118.0129.2396)
CCC Help Polish (Version: 2012.0118.0129.2396)
CCC Help Portuguese (Version: 2012.0118.0129.2396)
CCC Help Russian (Version: 2012.0118.0129.2396)
CCC Help Spanish (Version: 2012.0118.0129.2396)
CCC Help Swedish (Version: 2012.0118.0129.2396)
CCC Help Thai (Version: 2012.0118.0129.2396)
CCC Help Turkish (Version: 2012.0118.0129.2396)
Device Simulation Framework 1.0.1 (Version: 1.0.1)
DVDStyler v2.3 rc 1
eyeon Fusion x64 6.1 (Version: 6.14.760)
Indeo® software
Intel® Desktop Utilities (Version: 1.0.0)
Intel® Extreme Tuning Utility (Version: 1.0.0)
Intel® Management Engine Components (Version: 7.1.21.1134)
Intel® Network Connections 16.5.2.0 (Version: 16.5.2.0)
LG CyberLink Power2Go (Version: 6.2.4009)
LG Power Tools (Version: 6.0.3316)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XML Parser (Version: 8.20.8730.4)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
MSI Afterburner 2.1.0 (Version: 2.1.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Optical Disc Doctor
ph (Version: 1.0.0)
QuickTime (Version: 7.65.17.80)
Ralink RT2870 Wireless LAN Card (Version: 3.1.4.0)
Realtek High Definition Audio Driver (Version: 6.0.1.6449)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.27.0)
SmartSound Quicktracks Plugin (Version: 3.0.2.7)
Speccy (Version: 1.17)
Ulead DVD MovieFactory 5 (Version: 5.0)
VLC media player 1.1.11 (Version: 1.1.11)
WinRAR 4.20 (64-bit) (Version: 4.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 10%
Total physical RAM: 16308.07 MB
Available physical RAM: 14658.2 MB
Total Pagefile: 32614.28 MB
Available Pagefile: 30335.09 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.09 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:292.87 GB) (Free:214.79 GB) NTFS
2 Drive d: () (Fixed) (Total:732.42 GB) (Free:701.19 GB) NTFS
3 Drive e: () (Fixed) (Total:837.62 GB) (Free:837.51 GB) NTFS
5 Drive g: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS

========================= Users: ========================================

User accounts for \\VIVIAN-PC

Administrator Guest vivian


**** End of log ****



Here is the snapshot I got from speccy

http://speccy.piriform.com/results/3UhtBSa7OgfUK5Pl2dBBrn5

Awaiting your reply

Varion Pereira

Edited by Blow, 19 July 2012 - 09:00 AM.


#4 jhayz

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Posted 19 July 2012 - 11:22 AM

Please install an antivirus for online protection against malicious programs and infections.
http://windows.microsoft.com/en-US/windows/products/security-essentials - Download the 64 bit version for your Windows 7 64 bit OS or
http://www.avast.com/index
Install also free malwarebytes and run a full scan after updating the definitions.

Tekken
 


#5 Blow

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Posted 20 July 2012 - 07:47 AM

Hey jhayz,


I tried what you asked me to do but my PC still hangs and yea i am using Windows 7 64 bit OS

Cheers,

Varion

Edited by Blow, 20 July 2012 - 07:48 AM.


#6 Allan

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Posted 20 July 2012 - 07:51 AM

The fact that you were running your system without an active AV installed raises the strong possibility of infection. I'd suggest this post be moved to the Am I Infected forum before we proceed any further.




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