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RAMNIT and Zero Access Rootkit Infection


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7 replies to this topic

#1 MDenn1986

MDenn1986

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  • 5 posts
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  • Local time:06:43 PM

Posted 17 July 2012 - 03:06 PM

Hello,
I've been having problems with my browser for some time now, I get alot of redirects and I also get advertisements that pop up in the bottonm hand corner of the browser window. What has also been happening alot is that Windows Command Processor requests to start when the computer starts up. Not sure if this is related but I thought I would try to give as much information as possible.

After going to the 'Am I Infected?' forum and running TDSSkiller, aswMBR and ESET online scanner and posting the logs those programmes created I was told that I had a Zero Access Rootkit and RAMNIT infection. I was told that only a folder named C:\Swsetup was infected with RAMNIT and to delete this folder. I didn't know whether this was the best thing to do so I thought I would wait until someone gets in touch with me in this section before I continue.

Here is the thread that I started in the other section in case you need anything in there: http://www.bleepingcomputer.com/forums/topic460617.html.

Here is the log requested in the prep guide :

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Run by Nicky at 20:20:05 on 2012-07-17
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.2811.1406 [GMT 1:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SysWOW64\ezSharedSvcHost.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
C:\Program Files\Realtek\RtVOsd\RtVOsd.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\atibtmon.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Logitech Touch Mouse Server\iTouch-Server-Win.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Windows\system32\consent.exe
C:\Users\Nicky\Downloads\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\IPS\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coIEPlg.dll
uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe"
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
dRun: [2637AE63-2043-DEA5-2E77-92A1EF1412F2] "C:\Windows\system32\rundll32.exe" "C:\Windows\system32\config\systemprofile\AppData\Roaming\2637AE63-2043-DEA5-2E77-92A1EF1412F2.avi", start minimized
StartupFolder: C:\Users\Nicky\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files (x86)\Logitech Touch Mouse Server\iTouch-Server-Win.exe
StartupFolder: C:\Users\Nicky\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\2637AE~1.LNK - C:\Windows\System32\rundll32.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
LSP: mswsock.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{068DD17E-20EB-4414-B6BB-D41FB5D10BCE} : DhcpNameServer = 40.7.1.100
TCP: Interfaces\{2D0A1E99-3422-4BB6-9674-F6924D9D0603} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{2D0A1E99-3422-4BB6-9674-F6924D9D0603}\26C6575626F61627 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{2D0A1E99-3422-4BB6-9674-F6924D9D0603}\4514C4B44514C4B4D2342364141434 : DhcpNameServer = 192.168.1.1 192.168.1.1
SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coIEPlg.dll
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\mswinext.exe"
mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
SEH-X64: EasyBits ShellExecute Hook: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
Hosts: 93.115.241.28 www.google-analytics.com.
Hosts: 93.115.241.28 ad-emea.doubleclick.net.
Hosts: 93.115.241.28 www.statcounter.com.
Hosts: 69.72.252.254 www.google-analytics.com.
Hosts: 69.72.252.254 ad-emea.doubleclick.net.
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Nicky\AppData\Roaming\Mozilla\Firefox\Profiles\fuwcw7x9.default\
FF - prefs.js: network.proxy.type - 0
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\IPSFFPlgn\components\IPSFFPl.dll
FF - component: C:\Users\Nicky\AppData\Roaming\Mozilla\Firefox\Profiles\fuwcw7x9.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}\components\XPATLCOM.dll
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1438.0\npwinext.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1207020.003\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1207020.003\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1207020.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1207020.003\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\BASHDefs\20110419.001\BHDrvx64.sys [2011-4-15 1127032]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\IPSDefs\20110429.002\IDSviA64.sys [2011-4-30 476792]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1207020.003\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1207020.003\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\NISx64\1207020.003\SYMNETS.SYS --> C:\Windows\system32\Drivers\NISx64\1207020.003\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-12-21 98208]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe [2010-7-11 514232]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-19 103992]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe [2012-6-12 130008]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 RtVOsdService;RtVOsdService Installer;C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe [2010-4-20 315392]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-11-7 1153368]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-14 113120]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2012-07-16 16:34:01 -------- d-----w- C:\Program Files (x86)\ESET
2012-07-11 19:10:46 3147264 ----a-w- C:\Windows\System32\win32k.sys
2012-07-11 15:26:14 2003968 ----a-w- C:\Windows\System32\msxml6.dll
2012-07-11 15:25:59 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2012-06-25 14:15:01 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-25 14:14:18 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-25 14:13:41 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-25 14:13:41 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-23 15:10:03 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll
2012-06-23 15:10:03 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll
2012-06-22 08:56:40 -------- d-----w- C:\ProgramData\{A8DA1505-E615-42BB-BB77-74D5CC91FE7E}
.
==================== Find3M ====================
.
2012-06-06 05:50:50 1880064 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 05:09:46 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:09:46 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:38:26 95088 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:38:24 152432 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:37:45 459216 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:27:02 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:27:00 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:48:39 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:48:35 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:47:31 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:42:51 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-04 10:52:22 5505392 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-04 10:08:16 3958128 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:08:15 3902320 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-05-02 05:32:43 208896 ----a-w- C:\Windows\System32\profsvc.dll
2012-04-28 03:50:40 204800 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-04-26 05:34:38 76288 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-04-26 05:34:37 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-04-26 05:28:32 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-04-24 05:59:45 182272 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-04-24 05:59:45 1460224 ----a-w- C:\Windows\System32\crypt32.dll
2012-04-24 05:59:45 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-04-24 04:47:04 139264 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-04-24 04:47:04 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-04-24 04:47:03 1156608 ----a-w- C:\Windows\SysWow64\crypt32.dll
.
============= FINISH: 20:21:00.43 ===============


Any help at all with this would be greatly appreciated, it's annoying to say the least and restricts what I do in terms of payments etc while using my computer.

Thankyou

Attached Files



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#2 MDenn1986

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Posted 17 July 2012 - 03:15 PM

Just realised I forgot to say that my firewall doesn't seem to be working properly, when I try to change any settings with it I get the error message : 'Windows Firewall cannot change some of your settings. Error code 0.80070424.

#3 HelpBot

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Posted 22 July 2012 - 03:10 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

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#4 HelpBot

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Posted 27 July 2012 - 03:15 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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#5 Budapest

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Posted 05 August 2012 - 04:42 PM

This topic has been re-opened at the request of the person who originally posted.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#6 gringo_pr

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Posted 05 August 2012 - 10:37 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
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  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 gringo_pr

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Posted 08 August 2012 - 07:52 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 gringo_pr

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Posted 11 August 2012 - 12:30 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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