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hello and please help

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#1 scottishbird


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Posted 17 July 2012 - 10:11 AM

Just want to say a big hello and ask if someone can please help me....

My comptuter has had a mind of its own for the last two weeks.... it lets me onto google, shows you the first few lines of websites and will load up a couple of sites (like its letting me on here now) but wont let me on my webmail/socail sites... my skype works sometimes. I thought it was the DNS thing but having looked into it a bit more reckon its the OPTIMISER PRO thing that keeps popping up and tells me I have 1001 errors.

I'm not very technical with computers so I would really appreciate a simplfied (for dummys) as to how to get rid of it. I've tried and run revo but dont know what to do after I've done that... I dont seem to get an option to uninstall the program so I deleted it instead but now its in my recycle bin, but I dont know where that is...

I'm running on windows 7.

Please help...


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#2 rotor123


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Posted 17 July 2012 - 10:25 AM

Hello scottishbird
:welcome: to Bleeping Computer.

Be sure to check out the New User Orientation Link Here
and the excellent Tutorials.

Having Malware problems? Take a look at these two forums. Only post in one. The first link will usually be sufficient for most users.

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Virus, Trojan, Spyware, and Malware Removal Logs Here
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