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hello and please help


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#1 scottishbird

scottishbird

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Posted 17 July 2012 - 10:11 AM

Just want to say a big hello and ask if someone can please help me....

My comptuter has had a mind of its own for the last two weeks.... it lets me onto google, shows you the first few lines of websites and will load up a couple of sites (like its letting me on here now) but wont let me on my webmail/socail sites... my skype works sometimes. I thought it was the DNS thing but having looked into it a bit more reckon its the OPTIMISER PRO thing that keeps popping up and tells me I have 1001 errors.

I'm not very technical with computers so I would really appreciate a simplfied (for dummys) as to how to get rid of it. I've tried and run revo but dont know what to do after I've done that... I dont seem to get an option to uninstall the program so I deleted it instead but now its in my recycle bin, but I dont know where that is...

I'm running on windows 7.

Please help...

Cheers!

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#2 rotor123

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Posted 17 July 2012 - 10:25 AM

Hello scottishbird
:welcome: to Bleeping Computer.

Be sure to check out the New User Orientation Link Here
and the excellent Tutorials.

Having Malware problems? Take a look at these two forums. Only post in one. The first link will usually be sufficient for most users.

Am I Infected What do I do? No DDS, HijackThis, or ComboFix logs should be posted in this forum.

Virus, Trojan, Spyware, and Malware Removal Logs Here
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
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