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BSOD Atapi.sys Windows XP


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18 replies to this topic

#1 Alohaluxe

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Posted 16 July 2012 - 05:43 PM

Hello
As of right now when i start my computer about 5 minutes in to logging in after i want to run a program or open a browser i recieve a bsod and it shuts my computer down and restarts it. I am able to post this topic under safe mode with networking and my safe mode is working fine.

Technical Information

*** STOP: 0x0000008E (0xc0000005, 0xB9F1571D, 0xAC7353B8,0x00000000)
*** atapi.sys - Address B9F1571D base at B9F0B000, DateStamp 4802539d

That is what it tells me on my bsod and as of right now i have nothing for reinstalling anything for my hard drive or anything. All i have is the computer. As i may ask if there is anyone who can help me and maybe get a program so i can clone my hard drive or something if i must unistall it and give me procedures on what to do or guide me through. I ask for a response ASAP.

Thank you for your time.

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#2 InadequateInfirmity

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Posted 16 July 2012 - 06:04 PM

Attach your minidump files in your next reply.

http://h30434.www3.hp.com/t5/Noteboo...es/td-p/253475


Please download MINITOOLBOX and run it.

Checkmark following boxes:


List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.








1. Right click on My Computer > Properties > Hardware Tab > Device Manager
2. Left click the IDE ATA/ATAPI Controllers group
3. Right click on Primary IDE and hit Uninstall
4. Reboot the computer, the Primary IDE drivers will re-install themselves after you reboot.
5. Go back to the Device Manager and Left click the IDE ATA/ATAPI Controllers group again.
6. Right click on Primary IDE Channel and go to Properties > Advanced Settings tab.
7. Make sure that both Device's Modes are on "DMA if available".
8. Link Explaining http://msdn.microsoft.com/en-us/libr.../gg463526.aspx

Edited by InadequateInfirmity, 16 July 2012 - 06:05 PM.


#3 Alohaluxe

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Posted 16 July 2012 - 06:08 PM

MiniToolBox by Farbar Version: 15-07-2012
Ran by Cody (administrator) on 16-07-2012 at 13:08:15
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/14/2012 05:20:49 PM) (Source: Microsoft Security Client) (User: )
Description: mssecurityclientmsseces.exe2.1.1116.00x80070424startservicecmainwindow__onantimalwareenabled0security essentialsNILNILNIL

Error: (07/13/2012 05:00:31 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to poke open firewall

Error: (07/04/2012 10:52:49 PM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]

Error: (07/04/2012 09:33:59 PM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]

Error: (07/04/2012 08:08:34 PM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]

Error: (07/04/2012 02:26:48 PM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]

Error: (07/04/2012 11:40:25 AM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]

Error: (07/02/2012 02:19:19 PM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]

Error: (07/02/2012 00:39:22 PM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]

Error: (07/02/2012 10:27:52 AM) (Source: Application Error) (User: )
Description: Faulting application league of legends.exe, version 1.0.0.141, faulting module league of legends.exe, version 1.0.0.141, fault address 0x00023157.
Processing media-specific event for [league of legends.exe!ws!]


System errors:
=============
Error: (07/16/2012 01:02:10 PM) (Source: DCOM) (User: OWNER-4FF1C455F)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/16/2012 10:06:35 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Fips
MpFilter
Processor

Error: (07/16/2012 10:05:15 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/16/2012 09:50:43 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/16/2012 09:50:12 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Fips
MpFilter
Processor

Error: (07/16/2012 09:50:12 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (07/16/2012 09:49:17 AM) (Source: DCOM) (User: OWNER-4FF1C455F)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/16/2012 09:49:01 AM) (Source: DCOM) (User: OWNER-4FF1C455F)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/16/2012 09:48:53 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/16/2012 09:43:12 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.3.300.265)
Advanced SystemCare 5 (Version: 5.1.0)
AMD APP SDK Runtime (Version: 10.0.851.4)
AMD Catalyst Install Manager (Version: 3.0.859.0)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Bandicam
Bandisoft MPEG-1 Decoder
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.1205.2146.38999)
Catalyst Control Center Graphics Previews Common (Version: 2011.1205.2146.38999)
Catalyst Control Center InstallProxy (Version: 2011.1205.2146.38999)
Catalyst Control Center Localization All (Version: 2011.1205.2146.38999)
ccc-utility (Version: 2011.1205.2146.38999)
CCC Help Chinese Standard (Version: 2011.1205.2145.38999)
CCC Help Chinese Traditional (Version: 2011.1205.2145.38999)
CCC Help Czech (Version: 2011.1205.2145.38999)
CCC Help Danish (Version: 2011.1205.2145.38999)
CCC Help Dutch (Version: 2011.1205.2145.38999)
CCC Help English (Version: 2011.1205.2145.38999)
CCC Help Finnish (Version: 2011.1205.2145.38999)
CCC Help French (Version: 2011.1205.2145.38999)
CCC Help German (Version: 2011.1205.2145.38999)
CCC Help Greek (Version: 2011.1205.2145.38999)
CCC Help Hungarian (Version: 2011.1205.2145.38999)
CCC Help Italian (Version: 2011.1205.2145.38999)
CCC Help Japanese (Version: 2011.1205.2145.38999)
CCC Help Korean (Version: 2011.1205.2145.38999)
CCC Help Norwegian (Version: 2011.1205.2145.38999)
CCC Help Polish (Version: 2011.1205.2145.38999)
CCC Help Portuguese (Version: 2011.1205.2145.38999)
CCC Help Russian (Version: 2011.1205.2145.38999)
CCC Help Spanish (Version: 2011.1205.2145.38999)
CCC Help Swedish (Version: 2011.1205.2145.38999)
CCC Help Thai (Version: 2011.1205.2145.38999)
CCC Help Turkish (Version: 2011.1205.2145.38999)
Curse Client (Version: 4.0.1.260)
Curse Client (Version: 5.1.1.370)
CWA Reminder by We-Care.com v4.0.19.3 (Version: 4.0.19.3)
DualCoreCenter
Fast Search (Version: 3.3.8)
Freeze.com NetAssistant (Version: 3.8.3)
Game Booster 3 (Version: 3.2)
Google Chrome (Version: 20.0.1132.57)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
IObit Malware Fighter (Version: 1.0)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
League of Legends (Version: 1.3)
LogMeIn Hamachi (Version: 2.1.0.210)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.4518.1014)
Mozilla Firefox 13.0.1 (x86 en-US) (Version: 13.0.1)
Mozilla Maintenance Service (Version: 13.0.1)
NetAssistant (Version: 3.8.3)
NVIDIA Drivers
Pando Media Booster (Version: 2.6.0.7)
Realtek High Definition Audio Driver (Version: 5.10.0.6521)
SavingsApp (Version: 1.18.149.149)
Skype Click to Call (Version: 6.0.10297)
Skype™ 5.8 (Version: 5.8.158)
Smart Defrag 2 (Version: 2.3)
Steam (Version: 1.0.0.0)
SwiftKit
TeamSpeak 3 Client
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596686) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Ventrilo Client (Version: 3.0.8)
VLC media player 1.1.11 (Version: 1.1.11)
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0) (Version: 05/27/2006 1.3.2.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Management Framework Core
WinRAR 4.11 (32-bit) (Version: 4.11.0)
World of Warcraft (Version: 4.3.4.15595)
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 3327.17 MB
Available physical RAM: 2367.1 MB
Total Pagefile: 7265.25 MB
Available Pagefile: 6519.19 MB
Total Virtual: 2047.88 MB
Available Virtual: 1974.05 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:416.54 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-4FF1C455F

Administrator Cody Gods Child
Guest HelpAssistant Owner
SUPPORT_388945a0 Tech


**** End of log ****

#4 Alohaluxe

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Posted 16 July 2012 - 06:14 PM

Minidumps

#5 Alohaluxe

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Posted 16 July 2012 - 06:22 PM

im sorry but it does not allow me to attach minidumps because it says i need to be on a modern brwoser but i can run only on safe mode with networking

#6 Alohaluxe

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Posted 16 July 2012 - 06:29 PM

Both device modes are on DMA available

#7 Alohaluxe

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Posted 16 July 2012 - 06:31 PM

Can you still help me or is there another way for me to give you my minidumps ?

Please respond ASAP

Thank you for your time

#8 InadequateInfirmity

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Posted 16 July 2012 - 06:47 PM

Download BLUESCREENVIEW and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

#9 InadequateInfirmity

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Posted 16 July 2012 - 06:50 PM

Uninstall programs below

Advanced SystemCare 5 (Version: 5.1.0)

Microsoft Security Essentials (Version: 2.1.1116.0)

Freeze.com NetAssistant (Version: 3.8.3)


run the MSE removal tool
http://go.microsoft.com/?linkid=9748340

Reboot and install avast free.
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe

Edited by InadequateInfirmity, 16 July 2012 - 06:50 PM.


#10 InadequateInfirmity

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Posted 16 July 2012 - 06:52 PM

Download driver sweeper and run it and check the amd display let it run and reboot.
http://majorgeeks.com/downloadget.php?id=6171&file=15&evp=1cb0e41107c7b0cebeb63eb0b25acdba

Then get an updated copy of your amd driver here.
http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

#11 Alohaluxe

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Posted 16 July 2012 - 06:53 PM

==================================================
Dump File : Mini071612-12.dmp
Crash Time : 7/16/2012 11:07:34 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xac7353b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-12.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-11.dmp
Crash Time : 7/16/2012 10:04:40 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa0d573b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-11.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-10.dmp
Crash Time : 7/16/2012 9:59:44 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa0fca3b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-10.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-09.dmp
Crash Time : 7/16/2012 9:48:19 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa060c3b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-09.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-08.dmp
Crash Time : 7/16/2012 9:46:32 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa076c3b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-08.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-07.dmp
Crash Time : 7/16/2012 9:44:48 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xba2a73b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-07.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-06.dmp
Crash Time : 7/16/2012 9:41:30 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa07523b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-06.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-05.dmp
Crash Time : 7/16/2012 9:39:41 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa08133b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-05.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-04.dmp
Crash Time : 7/16/2012 9:27:40 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa1b563b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-04.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-03.dmp
Crash Time : 7/16/2012 9:25:23 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa0f763b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-03.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-02.dmp
Crash Time : 7/16/2012 9:23:26 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa1b3f3b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Copy of Mini071612-01.dmp
Crash Time : 7/16/2012 9:21:47 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa93803b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Copy of Mini071612-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini071612-01.dmp
Crash Time : 7/16/2012 9:21:47 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9f1571d
Parameter 3 : 0xa93803b8
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+181a9
Stack Address 2 : ntoskrnl.exe+10143f
Stack Address 3 : ntoskrnl.exe+100e15
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071612-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

#12 Alohaluxe

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Posted 16 July 2012 - 07:04 PM

Safe mode does not let me uninstall freeze.net and MSE it does not also let me download the MSE removal tool

#13 InadequateInfirmity

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Posted 16 July 2012 - 07:10 PM

Safe mode does not let me uninstall freeze.net and MSE it does not also let me download the MSE removal tool




Ok did you unistall the primary ide drivers in normal mode? If not then please do so other wise it will not count if you have more than one primary ide channel driver make sure and uninstall all prior to rebooting. :)

#14 Alohaluxe

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Posted 16 July 2012 - 07:19 PM

I tried to uninstall IDE drivers in normal mode but it does not give me enough time before the bsod appears.

#15 InadequateInfirmity

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Posted 16 July 2012 - 07:24 PM

Try and see if a clean boot will allow you to enter normal mode.
http://support.microsoft.com/kb/310353




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