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Blue Screen


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6 replies to this topic

#1 slikk24

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Posted 16 July 2012 - 03:33 PM

My Dell Windows 7 computer is getting a blue screen and then restarting. I can access the computer thru safe mode and safe mode networking but not how I would normally start up. Please Help

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#2 Broni

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Posted 16 July 2012 - 07:47 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 slikk24

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Posted 17 July 2012 - 08:17 AM

==================================================
Dump File : 071712-31980-01.dmp
Crash Time : 7/17/2012 8:05:01 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322207c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05a27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071712-31980-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31995-01.dmp
Crash Time : 7/16/2012 4:55:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322b080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05f88d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31995-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31184-01.dmp
Crash Time : 7/16/2012 4:52:27 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322d080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`06027d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31184-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-32417-01.dmp
Crash Time : 7/16/2012 4:49:53 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322d07c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05827d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-32417-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-52993-01.dmp
Crash Time : 7/16/2012 4:47:47 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0321d07c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0609bd83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-52993-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-30388-01.dmp
Crash Time : 7/16/2012 4:41:48 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`03222080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05a27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-30388-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31527-01.dmp
Crash Time : 7/16/2012 4:19:00 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`03220080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`06027d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31527-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-33415-01.dmp
Crash Time : 7/16/2012 4:16:27 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`03215080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05e27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-33415-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31824-01.dmp
Crash Time : 7/16/2012 4:13:51 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0323807c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0616cd83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31824-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-33992-01.dmp
Crash Time : 7/16/2012 4:11:17 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322307c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05e27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-33992-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-54537-01.dmp
Crash Time : 7/16/2012 4:09:09 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`03217080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05941d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-54537-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31559-01.dmp
Crash Time : 7/16/2012 4:06:05 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322107c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05e27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31559-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-30841-01.dmp
Crash Time : 7/16/2012 4:03:32 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322d07c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0576dd83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-30841-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-53149-01.dmp
Crash Time : 7/16/2012 4:01:27 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322007c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05e27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-53149-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31886-01.dmp
Crash Time : 7/16/2012 3:58:23 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322b07c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05b40d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31886-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-32978-01.dmp
Crash Time : 7/16/2012 3:55:49 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0323307c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05e27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-32978-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31949-01.dmp
Crash Time : 7/16/2012 3:53:13 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322b080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05f67d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31949-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31231-01.dmp
Crash Time : 7/16/2012 3:50:38 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322b080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05f91d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31231-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-30825-01.dmp
Crash Time : 7/16/2012 3:48:04 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0321d07c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`06027d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-30825-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-32682-01.dmp
Crash Time : 7/16/2012 3:45:31 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322607c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`061a4d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-32682-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-31340-01.dmp
Crash Time : 7/16/2012 3:42:55 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322307c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`06027d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-31340-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-54023-01.dmp
Crash Time : 7/16/2012 3:40:48 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`03227080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05e27d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-54023-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-52931-01.dmp
Crash Time : 7/16/2012 3:38:14 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322e07c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05b7cd83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-52931-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-32760-01.dmp
Crash Time : 7/16/2012 3:35:09 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`03215080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`06adad83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-32760-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-42978-01.dmp
Crash Time : 7/16/2012 3:33:03 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322b080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0536fd83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-42978-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-43898-01.dmp
Crash Time : 7/16/2012 3:30:52 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322f07c
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05427d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-43898-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-44163-01.dmp
Crash Time : 7/16/2012 3:28:40 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`03218080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`063a5d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-44163-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

==================================================
Dump File : 071612-45037-01.dmp
Crash Time : 7/16/2012 3:26:26 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff800`0322c080
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`06591d83
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071612-45037-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,256
==================================================

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:34 PM

Posted 17 July 2012 - 06:36 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 slikk24

slikk24
  • Topic Starter

  • Members
  • 69 posts
  • OFFLINE
  •  
  • Local time:06:34 PM

Posted 19 July 2012 - 09:24 AM

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 33
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````


Farbar Service Scanner Version: 08-07-2012
Ran by mgross (administrator) on 19-07-2012 at 07:54:16
Running from "C:\Users\mgross\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4HYG9S7D"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Network
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Attempt to access Yahoo.com returned error: Yahoo.com is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

EventSystem Service is not running. Checking service configuration:
The start type of EventSystem service is OK.
The ImagePath of EventSystem service is OK.
The ServiceDll of EventSystem service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

MiniToolBox by Farbar Version: 15-07-2012
Ran by mgross (administrator) on 19-07-2012 at 07:59:54
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® 82578DM Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : BWBCAD511
Primary Dns Suffix . . . . . . . : cad.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cad.local

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : cad.local
Description . . . . . . . . . . . : Intel® 82578DM Gigabit Network Connection
Physical Address. . . . . . . . . : 78-2B-CB-96-82-CA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2c2d:6bab:cf20:88d6%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.19.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, July 19, 2012 7:47:57 AM
Lease Expires . . . . . . . . . . : Saturday, August 18, 2012 7:47:57 AM
Default Gateway . . . . . . . . . : 10.19.1.1
DHCP Server . . . . . . . . . . . : 10.19.1.210
DHCPv6 IAID . . . . . . . . . . . : 242756555
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-48-72-F1-78-2B-CB-96-82-CA
DNS Servers . . . . . . . . . . . : 10.19.1.210
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.cad.local:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 10.19.1.210

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 173.194.64.113
173.194.64.102
173.194.64.100
173.194.64.139
173.194.64.101
173.194.64.138


Pinging google.com [173.194.64.102] with 32 bytes of data:
Reply from 173.194.64.102: bytes=32 time=27ms TTL=48
Reply from 173.194.64.102: bytes=32 time=21ms TTL=48

Ping statistics for 173.194.64.102:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 27ms, Average = 24ms
Server: UnKnown
Address: 10.19.1.210

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=35ms TTL=48
Reply from 209.191.122.70: bytes=32 time=32ms TTL=48

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 35ms, Average = 33ms
Server: UnKnown
Address: 10.19.1.210

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...78 2b cb 96 82 ca ......Intel® 82578DM Gigabit Network Connection
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.19.1.1 10.19.1.101 20
10.19.1.0 255.255.255.0 On-link 10.19.1.101 276
10.19.1.101 255.255.255.255 On-link 10.19.1.101 276
10.19.1.255 255.255.255.255 On-link 10.19.1.101 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.19.1.101 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.19.1.101 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
10 276 fe80::2c2d:6bab:cf20:88d6/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/19/2012 07:58:08 AM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 04:38:13 PM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 03:38:13 PM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 02:38:13 PM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 01:38:13 PM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 00:38:13 PM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 11:38:13 AM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 10:38:13 AM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 09:38:13 AM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 08:38:12 AM) (Source: SescLU) (User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.


System errors:
=============
Error: (07/19/2012 07:58:07 AM) (Source: DCOM) (User: )
Description: 1084LiveUpdate{03E0E6C2-363B-11D3-B536-00902771A435}

Error: (07/19/2012 07:57:13 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:57:13 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:57:13 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:55:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:55:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:55:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:50:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:50:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (07/19/2012 07:50:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (07/19/2012 07:58:08 AM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 04:38:13 PM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 03:38:13 PM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 02:38:13 PM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 01:38:13 PM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 00:38:13 PM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 11:38:13 AM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 10:38:13 AM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 09:38:13 AM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Error: (07/18/2012 08:38:12 AM) (Source: SescLU)(User: )
Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install.


=========================== Installed Programs ============================

Adobe AIR (Version: 2.6.0.19140)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.257)
Adobe Reader 9.5.1 (Version: 9.5.1)
Ask Toolbar (Version: 1.14.1.0)
Ask Toolbar Updater (Version: 1.2.0.20007)
BioAPI Framework (Version: 1.0.2)
Centurion 3.1 (Build OK20110206000000) (Version: 3.1 (Build OK20110206000000))
Custom (Version: 12.34.56.789)
CyberLink PowerDVD 9.5 (Version: 9.5.1.3225)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Backup and Recovery Manager (Version: 1.3)
Dell Data Protection | Access (Version: 01.01.00.085)
Dell Data Protection | Access (Version: 2.0.00000.085)
Dell Data Protection | Access | Drivers (Version: 1.00.011)
Dell Data Protection | Access | Middleware (Version: 1.00.005)
Dell Edoc Viewer (Version: 1.0.0)
DellAccess (Version: 01.01.00.053)
DirectX 9 Runtime (Version: 1.00.0000)
EMBASSY Security Center (Version: 04.03.00.067)
Gemalto (Version: 01.64.01.0010)
Google Chrome (Version: 20.0.1132.47)
Google Earth (Version: 6.2.2.6613)
Google Talk (remove only)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2182)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Network Connections 15.2.89.0 (Version: 15.2.89.0)
Intel® Rapid Storage Technology (Version: 9.6.0.1014)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 33 (Version: 6.0.330)
Junk Mail filter update (Version: 15.4.3502.0922)
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.92)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NTRU TCG Software Stack (Version: 2.1.34)
PC-CCID (Version: 2.0.0)
PhotoShowExpress (Version: 2.0.063)
Preboot Manager (Version: 03.03.00.049)
Private Information Manager (Version: 07.01.00.007)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.5876)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
SPBA 5.9 (Version: 5.9.4.6686)
Symantec Endpoint Protection Small Business Edition (Version: 12.0.1001.95)
Trusted Drive Manager (Version: 4.0.0.512)
UltraVnc (Version: 1.0.9.5)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Upek Touchchip Fingerprint Reader (Version: 1.2.004)
Wave Infrastructure Installer (Version: 07.66.40.0008)
Wave Support Software Installer (Version: 05.13.00.014)
Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Devices: ================================

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 3894.39 MB
Available physical RAM: 2986.71 MB
Total Pagefile: 7786.96 MB
Available Pagefile: 6901.44 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.34 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:221.09 GB) (Free:145.67 GB) NTFS
3 Drive p: (DATAPRT1) (Network) (Total:1676.96 GB) (Free:1556.91 GB) NTFS

========================= Users: ========================================

User accounts for \\BWBCAD511

Administrator Bonita Walker Guest


**** End of log ****


Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.19.10

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
mgross :: BWBCAD511 [administrator]

7/19/2012 7:57:56 AM
mbam-log-2012-07-19 (07-57-56).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 286629
Time elapsed: 2 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-19 08:05:27
-----------------------------
08:05:27.008 OS Version: Windows x64 6.1.7601 Service Pack 1
08:05:27.008 Number of processors: 4 586 0x2505
08:05:27.008 ComputerName: BWBCAD511 UserName: mgross
08:05:28.536 Initialize success
08:21:58.917 AVAST engine defs: 12071901
08:47:17.812 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
08:47:17.827 Disk 0 Vendor: ST325031 JC45 Size: 238475MB BusType: 8
08:47:17.827 Disk 0 MBR read successfully
08:47:17.827 Disk 0 MBR scan
08:47:17.827 Disk 0 Windows VISTA default MBR code
08:47:17.843 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63
08:47:17.843 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 12042 MB offset 81920
08:47:17.858 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 226392 MB offset 24743936
08:47:17.890 Disk 0 scanning C:\Windows\system32\drivers
08:47:26.476 Service scanning
08:47:47.132 Modules scanning
08:47:47.132 Disk 0 trace - called modules:
08:47:47.152 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
08:47:47.152 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80052dd060]
08:47:47.162 3 CLASSPNP.SYS[fffff88001d7343f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004217050]
08:47:50.514 AVAST engine scan C:\Windows
08:47:54.820 AVAST engine scan C:\Windows\system32
08:50:34.379 AVAST engine scan C:\Windows\system32\drivers
08:50:44.967 AVAST engine scan C:\Users\mgross
09:01:28.045 AVAST engine scan C:\ProgramData
09:03:15.369 Scan finished successfully
09:15:08.720 Disk 0 MBR has been saved successfully to "C:\Users\mgross\Desktop\MBR.dat"
09:15:08.720 The log file has been saved successfully to "C:\Users\mgross\Desktop\aswMBR LOG.txt"

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-19 08:05:27
-----------------------------
08:05:27.008 OS Version: Windows x64 6.1.7601 Service Pack 1
08:05:27.008 Number of processors: 4 586 0x2505
08:05:27.008 ComputerName: BWBCAD511 UserName: mgross
08:05:28.536 Initialize success
08:21:58.917 AVAST engine defs: 12071901
08:47:17.812 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
08:47:17.827 Disk 0 Vendor: ST325031 JC45 Size: 238475MB BusType: 8
08:47:17.827 Disk 0 MBR read successfully
08:47:17.827 Disk 0 MBR scan
08:47:17.827 Disk 0 Windows VISTA default MBR code
08:47:17.843 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63
08:47:17.843 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 12042 MB offset 81920
08:47:17.858 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 226392 MB offset 24743936
08:47:17.890 Disk 0 scanning C:\Windows\system32\drivers
08:47:26.476 Service scanning
08:47:47.132 Modules scanning
08:47:47.132 Disk 0 trace - called modules:
08:47:47.152 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
08:47:47.152 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80052dd060]
08:47:47.162 3 CLASSPNP.SYS[fffff88001d7343f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004217050]
08:47:50.514 AVAST engine scan C:\Windows
08:47:54.820 AVAST engine scan C:\Windows\system32
08:50:34.379 AVAST engine scan C:\Windows\system32\drivers
08:50:44.967 AVAST engine scan C:\Users\mgross
09:01:28.045 AVAST engine scan C:\ProgramData
09:03:15.369 Scan finished successfully
09:15:08.720 Disk 0 MBR has been saved successfully to "C:\Users\mgross\Desktop\MBR.dat"
09:15:08.720 The log file has been saved successfully to "C:\Users\mgross\Desktop\aswMBR LOG.txt"

Edited by slikk24, 19 July 2012 - 11:00 AM.


#6 Broni

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Posted 19 July 2012 - 06:55 PM

I don't see anything malicious but FSS log indicates several crucial Windows services not running.
There is something wrong with your Windows installation.
I suggest you start new topic in Windows forum.

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#7 Queen-Evie

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Posted 20 July 2012 - 08:54 AM

New topic started in Win 7. This one is now closed.




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