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"generic volume cannot be stopped" windows 7

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2 replies to this topic

#1 jasperchan


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Posted 16 July 2012 - 04:18 AM

My usb external hd is Western Digital, and I can't remove it safely about 20% of the time. I've searched the internet for hours, and all I find are BS answers like "download such-and-such program" or "close everything that's using it" (yeah no bleep lol). This should be a really common problem, why isn't there the one simple fix-all solution out there like for "how to partition drives" or something?

Edited by jasperchan, 16 July 2012 - 04:19 AM.

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#2 The_Outkast


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Posted 16 July 2012 - 05:07 PM

A couple things to check:

-make sure your anti-virus isn't running a scan on it

-Open the task manager, select view, click Select Columns, add Image Path Name, click OK, see if any of the processes are running from the external drive

#3 jhayz


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Posted 16 July 2012 - 09:14 PM

Try uninstalling the external drive.
1. Plug the external drive form the usb port.
2. Once recognized in windows explorer go to your device manager.
3. Look for Disk drives(expand +)and choose/highlight your external hard drive.
4. Right-click the drive and choose uninstall(a warning message will appear and click ok).
5. Remove the drive from the USB port and re connect and windows will reinstall the generic drive.
See if it makes a difference.


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