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#1 knighttime73

knighttime73

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Posted 15 July 2012 - 09:57 PM

Search results from Google (or Yahoo) frequently take me to a completely unrelated and incorrect site when I click on them. I normally use Firefox but confirmed the same behavior in IE as well. I have downloaded and installed numerous anti-malware products, and while some of them found a couple of infected files and deleted them, the main problem hasn't been fixed at all. This started happening within the last 2 or 3 days, although my PC occasionally exhibited some other abnormal behavior in the last week or two (e.g., "install" boxes popping up unexpectedly that I canceled, with no other apparent problems).

I'm running GFI VIPRE anti-virus and Windows XP firewall. I downloaded and ran all of the following: PC Tools Spyware Doctor (found a few issues, but free version doesn't support cleaning them), Malwarebytes Anti-Malware (cleaned up a few minor issues, but redirecting persists), SUPERAntiSpyware (cleaned up a few minor issues, but redirecting persists), Kapersky TDSS killer (ran multiple times, never found any problems), Hitman Pro 3.6 (cleaned up a few minor issues, but redirecting persists). Ran these in normal mode and also in safe mode without any better results.

In desperation I downloaded and ran ComboFix (yes I know the instructions say "don't do this unless advised", sorry!) and it again cleaned up a few minor issues. When I rebooted after ComboFix I couldn't connect to the Internet at all. Was eventually able to restore connectivity by following instructions I found to run "netsh winsock reset" and similar. But after all that the redirect problem is still happening! I have considered paying for PC Tools Spyware Doctor (since the free version only identifies but doesn't fix problems), but given the inability of other tools to fix this issue, I'm skeptical that shelling out money for that product will make a difference.

I'm technically savvy but viruses and security aren't my area of expertise... at this point I'm probably doing more harm than good by trying to attack this on my own, and would greatly appreciate advice/recommendations/instructions from someone with more experience dealing with a problem like this. I'm attaching the required logs (all of which were run after the activities I described above). Thanks in advance for anything you can provide!

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
Run by MainHome at 15:48:57 on 2012-07-15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1399 [GMT -5:00]
.
AV: GFI Software VIPRE *Enabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Robust IT\Taskix\Taskix32.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WeSync.com\WeSync\wesync.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\GFI Software\VIPRE\SBAMSvc.exe
C:\Program Files\GFI Software\VIPRE\SBPIMSvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\GFI Software\VIPRE\SBAMTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools\pc tools security\bdt\PCTBrowserDefender.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\pc tools\pc tools security\bdt\PCTBrowserDefender.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: QT Breadcrumbs Address Bar: {af83e43c-dd2b-4787-826b-31b17dee52ed} - mscoree.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools\pc tools security\bdt\PCTBrowserDefender.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Taskix] "c:\program files\robust it\taskix\Taskix32.exe" start
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SBAMTray] "c:\program files\gfi software\vipre\SBAMTray.exe"
StartupFolder: c:\docume~1\mainhome\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\sony handheld\HOTSYNC.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wesync.lnk - c:\program files\wesync.com\wesync\wesync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1341896727265
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{5DD0C880-1838-4DA2-93FA-F437F982DDE4} : DhcpNameServer = 209.18.47.61 209.18.47.62
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\mainhome\application data\mozilla\firefox\profiles\2p1z1jm1.tom\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_265.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2012-7-14 383368]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2012-7-14 342168]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2012-7-14 909728]
R1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\drivers\PCTSD.sys [2012-7-14 203088]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2012-6-14 21240]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2012-1-25 101112]
R1 sbtis;sbtis;c:\windows\system32\drivers\sbtis.sys [2011-11-22 219136]
R2 SBAMSvc;VIPRE Antivirus;c:\program files\gfi software\vipre\SBAMSvc.exe [2012-5-2 3289680]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2012-6-14 77816]
R2 SBPIMSvc;SB Recovery Service;c:\program files\gfi software\vipre\SBPIMSvc.exe [2012-5-2 173920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 MarkFun_NT;MarkFun_NT;c:\program files\gigabyte\gigabyte windows utility manager\MARKFUN.W32 [2011-11-21 8236]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-2 113120]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PCTBD;PC Tools Browser Defender Driver;c:\windows\system32\drivers\PCTBD.sys [2012-7-14 70768]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools\pc tools security\pctsAuxs.exe [2012-7-14 402336]
S3 sdCoreService;PC Tools Security Service;c:\program files\pc tools\pc tools security\pctsSvc.exe [2012-7-14 1118648]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
S4 Browser Defender Update Service;Browser Defender Update Service;c:\program files\pc tools\pc tools security\bdt\BDTUpdateService.exe [2012-7-14 575448]
.
=============== Created Last 30 ================
.
2012-07-15 20:04:10 -------- d-----w- c:\documents and settings\mainhome\local settings\application data\Scansoft
2012-07-15 19:35:17 -------- d-sha-r- C:\cmdcons
2012-07-15 19:33:48 518144 ----a-w- c:\windows\SWREG.exe
2012-07-15 19:33:48 256000 ----a-w- c:\windows\PEV.exe
2012-07-15 19:33:48 208896 ----a-w- c:\windows\MBR.exe
2012-07-15 19:33:47 98816 ----a-w- c:\windows\sed.exe
2012-07-15 08:10:17 -------- d-----w- c:\program files\HitmanPro
2012-07-15 08:10:10 -------- d-----w- c:\documents and settings\all users\application data\HitmanPro
2012-07-15 07:49:40 -------- d-----w- c:\documents and settings\mainhome\application data\SUPERAntiSpyware.com
2012-07-15 07:49:11 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-07-15 07:49:10 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2012-07-15 06:43:53 -------- d-----w- c:\documents and settings\mainhome\application data\Malwarebytes
2012-07-15 06:43:44 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-07-15 06:43:43 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-07-15 06:43:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-07-15 06:42:27 -------- d-----w- c:\program files\ESET
2012-07-15 06:14:34 -------- d-----w- c:\windows\pss
2012-07-15 04:45:07 70768 ----a-w- c:\windows\system32\drivers\PCTBD.sys
2012-07-15 04:45:06 767960 ----a-w- c:\windows\BDTSupport.dll
2012-07-15 04:45:05 2267096 ----a-w- c:\windows\PCTBDCore.dll
2012-07-15 04:45:05 1681368 ----a-w- c:\windows\PCTBDRes.dll
2012-07-15 04:45:05 149464 ----a-w- c:\windows\SGDetectionTool.dll
2012-07-15 04:43:58 254912 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2012-07-15 04:43:46 17848 ----a-w- c:\windows\system32\drivers\pctBTFix.sys
2012-07-15 04:43:31 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2012-07-15 04:43:00 -------- d-----w- c:\program files\PC Tools
2012-07-15 04:37:29 909728 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2012-07-15 04:37:29 342168 ----a-w- c:\windows\system32\drivers\pctDS.sys
2012-07-15 04:37:25 383368 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2012-07-15 04:37:25 162584 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2012-07-15 04:37:23 203088 ----a-w- c:\windows\system32\drivers\PCTSD.sys
2012-07-15 04:37:22 -------- d-----w- c:\program files\common files\PC Tools
2012-07-15 04:36:21 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2012-07-15 04:36:20 -------- d-----w- c:\documents and settings\mainhome\application data\TestApp
2012-07-11 03:33:27 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-07-11 03:33:27 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-10 05:04:43 -------- d-----w- c:\windows\system32\wbem\repository\FS
2012-07-10 05:04:43 -------- d-----w- c:\windows\system32\wbem\Repository
2012-06-17 00:27:54 770384 ----a-w- c:\program files\mozilla firefox\msvcr100.dll
2012-06-17 00:27:54 421200 ----a-w- c:\program files\mozilla firefox\msvcp100.dll
.
==================== Find3M ====================
.
2012-06-13 13:19:59 1866112 ----a-w- c:\windows\system32\win32k.sys
2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll
2012-06-04 22:35:26 222448 ----a-w- c:\windows\system32\muweb.dll
2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll
2012-06-02 20:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 20:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 20:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 20:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 20:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 20:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 20:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-11 14:42:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ----a-w- c:\windows\system32\html.iec
2012-05-04 13:12:30 2192640 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2069120 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 14:00:22 12128 ----a-w- c:\windows\system32\drivers\vdd\apvdd.dll
2012-05-02 14:00:06 43360 ----a-w- c:\windows\system32\sbbd.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
.
============= FINISH: 15:50:12.89 ===============

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