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PC acting very weird & slow


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5 replies to this topic

#1 dira

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Posted 15 July 2012 - 09:53 PM

Hi,

My PC has been acting up lately. It takes about 5 minutes to start up, the PC will freeze at times for no apparent reason, the wording on the pages will become garbled and the programs will not respond, Flash is constantly crashing. I ran Malwarebytes & it came up clean.

Thanks in advance.

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#2 Broni

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Posted 15 July 2012 - 10:45 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 dira

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Posted 16 July 2012 - 06:50 PM

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
ESET Online Scanner v3
```````````````````````````````
Anti-malware/Other Utilities Check:

Out of date Spybot installed!
Spybot - Search & Destroy 1.4
Spybot - Search & Destroy
CCleaner
Java™ 7 Update 2
Out of date Java installed!
Adobe Flash Player 9 (Out of date Flash Player installed!)
Adobe Flash Player 11.3.300.262
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
``````````End of Log````````````

Farbar Service Scanner Version: 08-07-2012
Ran by ML (administrator) on 16-07-2012 at 19:04:30
Running from "C:\Documents and Settings\ML\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(14) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x100000000D0000000C0000000B0000000A0000000A0000000A000000040000000100000002000000030000000E0000000900000005000000060000000700000008000000


**** End of log ****

MiniToolBox by Farbar Version: 15-07-2012
Ran by ML (administrator) on 16-07-2012 at 19:07:25
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net
127.0.0.1 localhost
127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net

========================= IP Configuration: ================================

Intel® 82562V 10/100 Network Connection = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : HOME

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® 82562V 10/100 Network Connection

Physical Address. . . . . . . . . : 00-16-76-D8-11-31

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.145

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 167.206.245.129

167.206.245.130

Lease Obtained. . . . . . . . . . : Monday, July 16, 2012 10:12:58 AM

Lease Expires . . . . . . . . . . : Tuesday, July 17, 2012 10:12:58 AM

Server: vdns1.srv.prnynj.cv.net
Address: 167.206.245.129

Name: google.com
Addresses: 74.125.226.198, 74.125.226.194, 74.125.226.197, 74.125.226.193
74.125.226.192, 74.125.226.201, 74.125.226.206, 74.125.226.195, 74.125.226.199
74.125.226.196, 74.125.226.200



Pinging google.com [74.125.226.201] with 32 bytes of data:



Reply from 74.125.226.201: bytes=32 time=14ms TTL=55

Reply from 74.125.226.201: bytes=32 time=12ms TTL=55



Ping statistics for 74.125.226.201:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 12ms, Maximum = 14ms, Average = 13ms

Server: vdns1.srv.prnynj.cv.net
Address: 167.206.245.129

Name: yahoo.com
Addresses: 209.191.122.70, 72.30.38.140, 98.139.183.24



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=74ms TTL=51

Reply from 209.191.122.70: bytes=32 time=77ms TTL=52



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 74ms, Maximum = 77ms, Average = 75ms

Server: vdns1.srv.prnynj.cv.net
Address: 167.206.245.129

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 76 d8 11 31 ...... Intel® 82562V 10/100 Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.145 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.145 192.168.1.145 20
192.168.1.0 255.255.255.0 192.168.1.145 192.168.1.145 20
192.168.1.145 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.145 192.168.1.145 20
224.0.0.0 240.0.0.0 192.168.1.145 192.168.1.145 20
255.255.255.255 255.255.255.255 192.168.1.145 192.168.1.145 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/16/2012 09:56:03 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (07/16/2012 09:55:52 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1705.5046kb26563701033663finstallx865.1.2600.2.3.0.7680

Error: (07/15/2012 02:30:32 PM) (Source: QuickBooks) (User: )
Description: QuickBooks Premier Edition 2008DB-82 Error: -1010 ErrorMessage:'Unable to start specified database: 'F Flooring Transfer.qbw.TLG' not expecting any operations in transaction log'

Error: (07/15/2012 02:29:12 PM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (07/15/2012 02:29:12 PM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (07/15/2012 02:29:12 PM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (07/15/2012 01:00:38 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (07/15/2012 01:00:29 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1705.5046kb26563701033663finstallx865.1.2600.2.3.0.7680

Error: (07/13/2012 06:33:18 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (07/13/2012 06:33:11 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1705.5046kb26563701033663finstallx865.1.2600.2.3.0.7680


System errors:
=============
Error: (07/16/2012 09:57:36 AM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656353).

Error: (07/16/2012 09:55:58 AM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656370).

Error: (07/15/2012 10:14:08 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
22123322

Error: (07/15/2012 10:14:03 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (07/15/2012 10:14:03 PM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator Driver service failed to start due to the following error:
%%2

Error: (07/15/2012 10:14:02 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (07/15/2012 10:13:02 PM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.

Error: (07/15/2012 10:07:39 PM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for C:\program files\real\realplayer\update\setu3270.dll.
Reference error message: The operation completed successfully.
.

Error: (07/15/2012 10:07:39 PM) (Source: SideBySide) (User: )
Description: Resolve Partial Assembly failed for Microsoft.VC90.CRT.
Reference error message: Insufficient system resources exist to complete the requested service.
.

Error: (07/15/2012 09:46:48 PM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for C:\WINDOWS\system32\wuauclt.exe.
Reference error message: The operation completed successfully.
.


Microsoft Office Sessions:
=========================
Error: (07/16/2012 09:56:03 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (07/16/2012 09:55:52 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1705.5046kb26563701033663finstallx865.1.2600.2.3.0.7680

Error: (07/15/2012 02:30:32 PM) (Source: QuickBooks)(User: )
Description: QuickBooks Premier Edition 2008DB-82 Error: -1010 ErrorMessage:'Unable to start specified database: 'F Flooring Transfer.qbw.TLG' not expecting any operations in transaction log'

Error: (07/15/2012 02:29:12 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (07/15/2012 02:29:12 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (07/15/2012 02:29:12 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (07/15/2012 01:00:38 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (07/15/2012 01:00:29 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1705.5046kb26563701033663finstallx865.1.2600.2.3.0.7680

Error: (07/13/2012 06:33:18 PM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033663finstallx865.1.2600.2.3.0.7680

Error: (07/13/2012 06:33:11 PM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1705.5046kb26563701033663finstallx865.1.2600.2.3.0.7680


=========================== Installed Programs ============================

Add or Remove Adobe Creative Suite 3 Design Premium (Version: 1.0)
Adobe Acrobat 8 Professional - Middle Eastern, North African (Version: 8.1.2)
Adobe Acrobat 8.1.2 Professional (Version: 8.1.2)
Adobe Acrobat 8.1.2 Security Update 1 (KB403742)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.2)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe BridgeTalk Plugin CS3 (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
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Adobe Flash CS3 (Version: 9.0)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.3.300.262)
Adobe Flash Player 9 ActiveX (Version: 9.0.45.0)
Adobe Flash Video Encoder (Version: 2.0)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe Illustrator CS3 (Version: 13.0.1)
Adobe InDesign CS3 (Version: 5.0)
Adobe InDesign CS3 Icon Handler (Version: 5.0)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe MotionPicture Color Files (Version: 1.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS3 (Version: 10)
Adobe Setup (Version: 1.0)
Adobe Shockwave Player (Version: 10.1.4.20)
Adobe SING CS3 (Version: 0.1)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WAS CS3 (Version: 1.0)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
AHV content for Acrobat and Flash (Version: 1)
AOLIcon (Version: 1.00.0000)
Apple Application Support (Version: 2.0.1)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
ATI Display Driver (Version: 8.221-060124a1-030275C-ATI)
AutoUpdate (Version: 1.1)
avast! Free Antivirus (Version: 7.0.1451.0)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.36)
Bonjour (Version: 3.0.0.2)
Brother MFL-Pro Suite (Version: 1.00)
Canon Camera Access Library (Version: 8.5.0.2)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.4.0.1)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.1.2)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.9.0.9)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon PowerShot ELPH 300 HS_IXUS 220 HS Camera User Guide (Version: 1.0.0.1)
Canon Utilities CameraWindow DC 8 (Version: 8.4.0.3)
Canon Utilities CameraWindow Launcher (Version: 7.5.0.2)
Canon Utilities Easy-PhotoPrint
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities MyCamera (Version: 7.4.0.2)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
CCleaner (Version: 2.36)
CDDRV_Installer (Version: 1.00.0000)
Cisco Connect (Version: 1.3.11069.2)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Coupon Printer for Windows (Version: 5.0.0.1)
Critical Update for Windows Media Player 11 (KB959772)
Dell CinePlayer (Version: 3.0)
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Support 3.2 (Version: 5.5.2038)
Dell System Restore (Version: 2.00.0000)
DellConnect (Version: 1.00.515)
Digital Content Portal (Version: 1.00.0000)
DivX Codec (Version: 6.8.0)
DivX Converter (Version: 6.6.0)
DivX Player (Version: 6.7.0)
DivX Web Player (Version: 1.5.0)
DVD Shrink 3.2
Easy-WebPrint
ESET Online Scanner v3
Facebook Plug-In
FileZilla Client 3.5.3 (Version: 3.5.3)
FlipShare (Version: 5.10.25.0)
Free Mp3 Wma Converter V 1.7.2
Garmin Communicator Plugin (Version: 2.6.4)
Garmin POI Loader (Version: 2.5.3.0)
Garmin USB Drivers (Version: 1.0.0.0)
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.5.4)
Google Chrome (Version: 20.0.1132.47)
Google Earth Plugin (Version: 5.0.11738.1858)
Google Talk Plugin (Version: 3.1.4.8140)
Google Update Helper (Version: 1.2.183.7)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Intel® PRO Network Connections (Version: )
InterVideo DeviceService (Version: 1.0.0)
iPod Access for Windows v2.9.2
iPod for Windows 2006-03-23 (Version: 4.7.0)
iTunes (Version: 10.4.1.10)
Java Auto Updater (Version: 2.1.5.3)
Java™ 7 Update 2 (Version: 7.0.20)
KhalSetup (Version: 3.30.165)
KODAK EASYSHARE Gallery Upload ActiveX Control
LightScribe 1.4.124.1 (Version: 1.4.124.1)
Logitech SetPoint (Version: 3.3)
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 12.10.1113)
Logitech Webcam Software Driver Package (Version: 12.10.1110)
LogMeIn (Version: 4.0.680)
Macromedia Flash Player (Version: 7.0.19.0)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Memorex exPressit Label Design Studio
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Visio Professional 2003 (Version: 11.0.8173.0)
Microsoft Plus! Digital Media Edition Installer (Version: 1.1.0.3514)
Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft User-Mode Driver Framework Feature Pack 1.9
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Windows Script 5.7
Microsoft WinUsb 1.0
Microsoft Works (Version: 08.05.0818)
Microsoft XML Parser (Version: 8.20.8730.4)
MLB.TV NexDef Plug-in
MotoHelper MergeModules (Version: 1.2.0)
Mozilla Firefox 13.0.1 (x86 en-US) (Version: 13.0.1)
Mozilla Maintenance Service (Version: 13.0.1)
MozyHome Remote Backup (Version: 1.16.4.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6.0 Parser (Version: 6.00.3883.8)
Music Manager
Nero 7 (Version: 7.02.0066)
OmniPage SE 2.0 (Version: 2.00.0004)
PaperPort Image Printer (Version: 1.00.0000)
PDF Settings (Version: 1.0)
Picasa 3 (Version: 3.8)
Presto! PageManager 7.15.11
QuickBooks Premier Edition 2008 (Version: 18.0.4010.606)
QuickTime (Version: 7.70.80.34)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
ScanSoft PaperPort 11 (Version: 11.1.0000)
Skype™ 5.3 (Version: 5.3.120)
Sonic Activation Module (Version: 1.0)
Sony USB Driver (Version: 2.00)
Spybot - Search & Destroy (Version: 1.6.2)
Spybot - Search & Destroy 1.4 (Version: 1.4)
StreamTorrent 1.0
SugarSync Manager
SupportSoft Assisted Service (Version: 15)
TBS WMP Plug-in (Version: 1.00.676)
Ulead DVD MovieFactory 6 (Version: 6.0.0)
Ulead DVD MovieFactory 6 TBYB (Version: 6.0.0)
Unlocker 1.8.7 (Version: 1.8.7)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB968220) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
URL Assistant
VBA (2627.01) (Version: 6.03.00.9402)
VC80CRTRedist - 8.0.50727.762 (Version: 1.0.0)
Veetle TV (Version: 0.9.19)
VideoLAN VLC media player 0.8.5 (Version: 0.8.5)
vShare.tv plugin 1.3 (Version: 1.3)
WD Diagnostics (Version: 1.09.0002)
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Driver Package - Palm (WinUSB) Palm Devices (10/09/2009 1.0.1) (Version: 10/09/2009 1.0.1)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7 (Version: 20061017.133151)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR archiver
WinSoftMEsti (Version: 0.1)
Yahoo! Browser Services
Yahoo! BrowserPlus 2.9.8
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 3069.97 MB
Available physical RAM: 1967.95 MB
Total Pagefile: 4433.4 MB
Available Pagefile: 3524.91 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.78 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:229.58 GB) (Free:135.36 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator Guest HelpAssistant
LogMeInRemoteUser ML N
SUPPORT_388945a0


**** End of log ****


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-16 19:14:02
-----------------------------
19:14:02.937 OS Version: Windows 5.1.2600 Service Pack 3
19:14:02.937 Number of processors: 2 586 0x604
19:14:02.937 ComputerName: HOME UserName:
19:14:04.203 Initialize success
19:14:04.765 AVAST engine defs: 12071601
19:14:22.203 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-2
19:14:22.203 Disk 0 Vendor: WDC_WD25 10.0 Size: 238418MB BusType: 3
19:14:22.250 Disk 0 MBR read successfully
19:14:22.250 Disk 0 MBR scan
19:14:22.250 Disk 0 unknown MBR code
19:14:22.265 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
19:14:22.265 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 235091 MB offset 80325
19:14:22.312 Disk 0 Partition 3 00 DB CP/M / CTOS Dell 8.0 3278 MB offset 481548375
19:14:22.312 Disk 0 scanning sectors +488263545
19:14:22.406 Disk 0 scanning C:\WINDOWS\system32\drivers
19:14:37.312 Service scanning
19:14:58.328 Modules scanning
19:15:06.953 Disk 0 trace - called modules:
19:15:06.984 ntkrnlpa.exe CLASSPNP.SYS disk.sys iastor.sys hal.dll
19:15:07.000 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8af22878]
19:15:07.000 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-2[0x8aa0b030]
19:15:07.625 AVAST engine scan C:\WINDOWS
19:15:15.031 AVAST engine scan C:\WINDOWS\system32
19:17:41.125 AVAST engine scan C:\WINDOWS\system32\drivers
19:18:03.781 AVAST engine scan C:\Documents and Settings\ML
19:46:26.859 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\ML\Desktop\MBR.dat"
19:46:26.875 The log file has been saved successfully to "C:\Documents and Settings\ML\Desktop\aswMBR.txt"


I ran MalwareBytes & it came up clean.

Thanks

#4 Broni

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Posted 16 July 2012 - 06:57 PM

I don't see anything malicious.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 dira

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Posted 16 July 2012 - 07:59 PM

OK, great, so how do I fix the problem that I'm having?

#6 Broni

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Posted 16 July 2012 - 08:07 PM

I suggest you start new topic in Windows forum.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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