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DVD writer fails to burn after reformat


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8 replies to this topic

#1 simon_rex

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Posted 15 July 2012 - 11:26 AM

That's basically it. My Acer Aspire notebook used Windows 7 and when I had it reformatted, it could no longer burn. What can I do to fix this?

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#2 hamluis

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Posted 15 July 2012 - 01:49 PM

Post the error message resulting when you attempt a burn.

Louis

#3 deb001

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Posted 27 July 2012 - 05:50 PM

Hi,
My name is Debbie.

1) First of all, I would suggest you to update the firmware of CD-DVD drive.

2) Try to install the CD Burner software again.

3) The second thing that I would suggest you to do is some changes in registry settings. Following are the steps to delete the upper filter and lower filter which are the settings of CD-DVD drive:-
1. Click the Start button, click Run.
2. In the Open box, type Regedit, and then click OK.
3. Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
4. Click the plus sign (+) next to SYSTEM.
5. Click the plus sign (+) next to Current Control Set.
6. Click the plus sign (+) next to Control.
7. Click the plus sign (+) next to Class.
8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
9. On the right side of the window, click Upper Filters.
10. Click Edit on the menu bar.
11. Click Delete, and then click OK.
12. On the right side of the window, click Lower Filters.
13. Click Edit on the menu bar.
14. Click Delete, and then click OK.
15. Click File, and then click Exit.
16. Restart the computer normally.

4) IF that doesn’t fix the issue then Run the Hardware Diagnostics Test (PSA)


For further assistance please reply

Thanks & Regards
Debbie_B

Edited by Orange Blossom, 04 August 2012 - 08:16 PM.
Removed spammy content. ~ OB

Thanks & Regards
Debbie_B

#4 Queen-Evie

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Posted 28 July 2012 - 07:38 AM

If you choose to edit the registry do the following first. If something goes wrong it can be easily restored.

Backup the Windows system registry with ERUNT
  • If you are using ERUNT on a Vista or Windows 7 system:
  • And ... if UAC (User Account Control) is enabled on the Windows system (as it is by default):
  • When installing ERUNT, ensure that the AutoBackup option is UN-checked!
  • Run ERUNT using right-click > Run as Administrator
    Note: Backups will not be automatically created daily. Instead you will need to create them manually by running ERUNT.
[/list]Download ERUNT (The Emergency Recovery Utility NT) to the computer.
  • There are two versions to choose from:
    • Installer file Download Now
    • Run (double-click) the installer file to install ERUNT on the system.
    • Run ERUNT using the shortcut that will have been created on the Desktop.
    • Follow the prompts, leaving all settings in their default configuration.
  • Zipped file Download .ZIP
    • Unzip/Extract the .zip file to a folder in the location of your choice.
      Read the README.TXT file for full instructions and more information.
    • Run (double-click) the contained ERUNT.EXE file to backup the registry.
    • Follow the prompts, leaving all settings in their default configuration.
------------------------------
Note: To restore the Windows registry using ERUNT backups:
  • Navigate to the EFDNT folder created to house the registry backups:
    C:\Windows\ERDNT <<< folder
  • Inside the ERDNT folder you may find other folders labelled by date (manual backups if any).
  • The AutoBackup folder contains dated folders with registry backups created automatically by ERUNT each day the computer is started.
  • The location might look something like this:
  • C:\WINDOWS\ERDNT\AutoBackup\25-07-2012 <<< folder
[*]Locate the backup (by date) that you wish to use and then run (double-click) ERDNT.exe within that same backup folder, and follow the prompts.
[/list]

Edited by Queen-Evie, 28 July 2012 - 09:54 AM.


#5 simon_rex

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Posted 05 August 2012 - 07:54 AM

Actually, I was able to burn to a CD. Nero software indicates that the writing speed is 8/11x which is definitely slower than before. Is what I need to download the SATA AHCI Driver on the Acer website?

When I attempted to burn a DVD with Nero again the details mentioned that the Firmware Revision was CA91. And the error message was related to the burn speed of 8/11x.

Also if I check the Driver Details through Control Panel, it says the Date is 6/21/2006 and the Version is 6.1.7600.16385. The version on the Acer website is 9.6.0.1014 with the date of 08/31/2010. So do I just download the SATA AHCI Driver from the Acer website? Will that fix the issue? Thank you again for your time.

*I can post the log from Nero if needed.

#6 rectangleeye

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Posted 05 August 2012 - 10:15 AM

Hey OP. If you reformatted your PC you probably didn't install the driver for your optical drive correctly, or at all, google the make and model of your PC plus the word DRIVER, that should help you locate the correct one for the "DVD writer" and yes you will most likely find the correct driver on the manufacturer website. Once you have found the most up to date driver, download it and run the install then reboot, that should take care of it.

#7 simon_rex

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Posted 19 August 2012 - 10:04 AM

It's really hard to find the driver or firmware. My notebook is an Acer Aspire 4738Z w/ a Slimtype DVD A DS8A4SH ATA Device for my DVD writer. The driver is not on the ACER website. What can I do?

#8 hamluis

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Posted 19 August 2012 - 11:59 AM

Optical drives use generic drivers, installed by Windows automatically.

Louis

#9 ichiban1962

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Posted 19 August 2012 - 01:54 PM

with you having reformatted you HDD i dont think you need to mess around with the registry

have you thought about cleaning the drive? a can of compressed air should do the trick, just be careful.




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