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I'm getting redirected, the cpu is running slowing, and programs are crashing


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10 replies to this topic

#1 dholler09

dholler09

  • Members
  • 12 posts
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  •  
  • Local time:05:33 PM

Posted 14 July 2012 - 11:17 PM

I've been getting redirected to sites other than the ones I'm clicking on, the computer seems to slow down at points and programs freeze easily. I think there is at least a virus or malware on it, but if there are other problems that someone can advise me on how to clean things up, I would be greatly appreciative!

Here's my logs that I've created from my other post, here: http://www.bleepingcomputer.com/forums/topic455218.html

DDs Log:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by cschiff at 10:23:47 on 2012-07-14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.1753 [GMT -5:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: ZoneAlarm Free Firewall Antivirus *Disabled/Updated* {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Free Firewall Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
svchost.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\connect.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Belkin\Router Setup and Monitor\dlnaPlugin.exe
C:\Program Files\Kodak\KODAK Share Button App\Listener.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe
C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\cschiff\My Documents\Incoming\Defogger.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.live.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: {11111111-1111-1111-1111-110011341191} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - No File
BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.12\AVG Secure Search_toolbar.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\11.1.0.12\AVG Secure Search_toolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [8169Diag] c:\program files\realtek\diagnostics utility\8169Diag.exe /hw
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [mmtask] "c:\program files\musicmatch\musicmatch jukebox\mmtask.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
mRun: [ZoneAlarm] "c:\program files\checkpoint\zonealarm\zatray.exe"
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [KodakShareButtonApp] c:\program files\kodak\kodak share button app\Listener.exe
mRun: [ISW] c:\program files\checkpoint\zaforcefield\ForceField.exe /icon="hidden"
StartupFolder: c:\docume~1\cschiff\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\cschiff\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tabuse~1.lnk - c:\windows\system32\wtablet\TabUserW.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1269106440656
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{F47347BE-192B-4935-8F3A-A73C885727B8} : DhcpNameServer = 192.168.2.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\11.2.0\ViProtocol.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\cschiff\application data\mozilla\firefox\profiles\85huua14.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=BABTDF&PC=BBLN&q=
FF - prefs.js: browser.startup.homepage - www.msn.com
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Ba2a16794-4026-4c54-8da9-2040ff9b87d7%7D&mid=d1644ca8e117e3e877bd52ba23f4a800-21ed2583dd9f487ca06a709f1c945e7ca4772209&ds=AVG&v=11.1.0.12&lang=us&pr=fr&d=2011-12-23%2020%3A39%3A20&sap=ku&q=
FF - plugin: c:\program files\checkpoint\zaforcefield\trustchecker\bin\npFFApi.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\11.2.0\npsitesafety.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_235.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 kl1;kl1;c:\windows\system32\drivers\kl1.sys [2012-7-13 133208]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-8-22 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-8-22 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-8-22 108552]
R1 kl2;kl2;c:\windows\system32\drivers\kl2.sys [2012-7-13 11352]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2012-7-13 485808]
R1 Vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2012-6-21 526640]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-8-22 297752]
R2 Belkin Local Backup Service;Belkin Local Backup Service;c:\program files\belkin\belkin usb print and storage center\BkBackupScheduler.exe [2011-7-29 152064]
R2 Belkin Network USB Helper;Belkin Network USB Helper;c:\program files\belkin\belkin usb print and storage center\Bkapcs.exe [2011-7-29 49152]
R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2011-11-3 27016]
R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2011-11-3 497280]
R2 LANPkt;Realtek LANPkt Protocol Driver;c:\windows\system32\drivers\LANPkt.sys [2009-8-12 8960]
R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-6-19 3048136]
R2 sxuptp;SXUPTP Driver;c:\windows\system32\drivers\sxuptp.sys [2011-7-29 246936]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-8-19 450848]
R2 vsmon;TrueVector Internet Monitor;c:\program files\checkpoint\zonealarm\vsmon.exe -service --> c:\program files\checkpoint\zonealarm\vsmon.exe -service [?]
R2 vToolbarUpdater11.2.0;vToolbarUpdater11.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\11.2.0\ToolbarUpdater.exe [2012-7-13 935008]
R3 CompFilter;UVCCompositeFilter;c:\windows\system32\drivers\lvbusflt.sys [2011-8-19 22176]
R3 Diag69xp;Diag69xp;c:\windows\system32\drivers\diag69xp.sys [2009-8-12 11264]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-5-3 158856]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-8 257696]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 167264]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-28 129976]
S3 RTLVLAN;Realtek VLAN Intermediate Driver;c:\windows\system32\drivers\RTLVLAN.SYS [2009-8-12 16640]
.
=============== Created Last 30 ================
.
2012-07-14 03:34:00 133208 ----a-w- c:\windows\system32\drivers\kl1.sys
2012-07-14 03:34:00 11352 ----a-w- c:\windows\system32\drivers\kl2.sys
2012-06-24 02:20:55 521728 -c----w- c:\windows\system32\dllcache\jsdbgui.dll
2012-06-24 02:19:25 3072 -c----w- c:\windows\system32\dllcache\iacenc.dll
2012-06-24 02:19:25 3072 ------w- c:\windows\system32\iacenc.dll
2012-06-23 23:17:04 -------- d-----w- c:\documents and settings\cschiff\local settings\application data\Google
2012-06-23 23:17:03 -------- d-----w- c:\documents and settings\cschiff\local settings\application data\Vid-Saver
2012-06-23 23:17:02 -------- d-----w- c:\program files\Vid-Saver
2012-06-23 23:15:53 -------- d-----w- c:\program files\BitTorrent
2012-06-23 23:14:21 -------- d-----w- c:\documents and settings\cschiff\application data\BitTorrent
2012-06-23 17:43:10 -------- d-----w- C:\TDSSKiller_Quarantine
2012-06-22 22:43:09 -------- d-----w- c:\documents and settings\cschiff\local settings\application data\AVG Secure Search
2012-06-19 22:35:14 4967624 ----a-w- c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
2012-06-16 15:15:11 -------- d-----w- C:\Connie House Pictures 2012
.
==================== Find3M ====================
.
2012-06-13 13:29:09 1875072 ----a-w- c:\windows\system32\win32k.sys
2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll
2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll
2012-06-02 20:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 20:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 20:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 20:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 20:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 20:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 20:18:58 214256 ----a-w- c:\windows\system32\muweb.dll
2012-06-02 20:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
2012-05-28 15:35:24 70304 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-05-28 15:35:24 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
2012-05-11 14:42:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ----a-w- c:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
.
============= FINISH: 10:25:19.18 ===============

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#2 dholler09

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Posted 14 July 2012 - 11:18 PM

Here's my ark.txt file as well.

Also note if this is a new person, I'm not around this computer all the time, so I'll try and follow the instructions as soon as I'm able. Thanks!

#3 gringo_pr

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Posted 14 July 2012 - 11:43 PM

Greetings and Welcome to The Forums!!


My name is Gringo and I'll be glad to help you with your computer problems.

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

:multiple Anti Virus programs:

It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

AV: AVG Anti-Virus Free
AV: ZoneAlarm Free Firewall Antivirus


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove all but one of them.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

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Posted 18 July 2012 - 12:49 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 dholler09

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Posted 19 July 2012 - 06:54 PM

Yes, sorry I haven't responded. I think I had posted before that I'm not usually around my computer that needs fixing. I work out in a different location, but I will make sure I complete your instructions when I get home next.

Sorry if I didn't mention that. Just so you are aware, I probably won't be home for around a month. I just left last week again.

Thanks for the help though, it's greatly appreciated!

#6 gringo_pr

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Posted 19 July 2012 - 08:13 PM

if you will not be there for another month I think it would be best to close this and then when you get back you can give me A PM - and I will open it for you



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 09 August 2012 - 08:26 AM

Greetings

I have reopened the topic so if you are not able to post anything by monday then I will close it again


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 dholler09

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Posted 29 September 2012 - 03:59 PM

I'm having troubles turning off the AVG program. It says that my Resident Shield is on, but the box to click to turn it on is unchecked?

Here's my security check information:

Results of screen317's Security Check version 0.99.51
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
AVG Anti-Virus Free
ZoneAlarm Free Firewall Antivirus
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.61.0.1400
CCleaner
Java™ 6 Update 24
Java version out of Date!
Adobe Flash Player 11.4.402.278
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox 12.0 Firefox out of Date!
Mozilla Thunderbird (2.0.0 Thunderbird out of Date!
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
CheckPoint ZoneAlarm vsmon.exe
CheckPoint ZoneAlarm zatray.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 34% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

#9 gringo_pr

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Posted 29 September 2012 - 06:27 PM

go ahead and run it anyway


gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 dholler09

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Posted 30 September 2012 - 09:17 AM

I put the ComboFix program yesterday evening about 6, it stopped in the middle of the process. I checked on it a few times that evening and left it going until now, and it never did continue to move.

Is there something I should do or check and try it again?

I'm heading back out today for my work. I will probably not be back for another month or so. If you send me instructions I'll do those the next time I get back.

Thanks again so much for you help.

#11 gringo_pr

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Posted 30 September 2012 - 12:48 PM

restart the computer and run it again - don't stop it this time


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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