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Windows Installer service Missing1


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#1 momdotts

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Posted 14 July 2012 - 07:39 PM

windows installer is missing... computer running very slow... can't install new version of AVG... windows updates wont work.

Please help! Thank you...

Using Windows Vista 32bit

Edited by momdotts, 14 July 2012 - 07:48 PM.


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#2 narenxp

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Posted 14 July 2012 - 09:46 PM

Create a restore point before trying this

Download

msiserver

Launch it,click YES

Restart the PC,you should find windows installer service now

good luck

#3 momdotts

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Posted 15 July 2012 - 06:51 PM

Thank you... that worked.. but not other issues!

Mouse not working
Computer VERY SLOW

#4 narenxp

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Posted 15 July 2012 - 06:58 PM

Do you think you may be infected? When did this slowness start?

Download

mini toolbox

Checkmark following boxes:

List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size

Click Go and post the result.

#5 momdotts

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Posted 16 July 2012 - 06:16 AM

MiniToolBox by Farbar Version: 15-07-2012
Ran by Susan (administrator) on 16-07-2012 at 07:07:00
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/15/2012 06:44:39 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {1b75106e-f255-46f9-9f92-045daebde9ff}

Error: (07/15/2012 06:40:41 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {1b75106e-f255-46f9-9f92-045daebde9ff}

Error: (07/15/2012 08:55:28 AM) (Source: Application Error) (User: )
Description: Faulting application avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, faulting module avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, exception code 0xc0000005, fault offset 0x0019633f,
process id 0xd94, application start time 0xavgidsagent.exe0.

Error: (07/14/2012 07:26:35 PM) (Source: Application Error) (User: )
Description: Faulting application avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, faulting module avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, exception code 0xc0000005, fault offset 0x0019633f,
process id 0xc84, application start time 0xavgidsagent.exe0.

Error: (07/14/2012 05:54:55 PM) (Source: Application Error) (User: )
Description: Faulting application avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, faulting module avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, exception code 0xc0000005, fault offset 0x0019633f,
process id 0xb1c, application start time 0xavgidsagent.exe0.

Error: (07/14/2012 05:34:44 PM) (Source: Application Error) (User: )
Description: Faulting application avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, faulting module avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, exception code 0xc0000005, fault offset 0x0019633f,
process id 0xb74, application start time 0xavgidsagent.exe0.

Error: (07/14/2012 04:39:41 PM) (Source: Application Error) (User: )
Description: Faulting application avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, faulting module avgidsagent.exe, version 12.0.0.2171, time stamp 0x4f39bdd4, exception code 0xc0000005, fault offset 0x0019633f,
process id 0xbd4, application start time 0xavgidsagent.exe0.

Error: (07/14/2012 04:08:54 PM) (Source: MsiInstaller) (User: Susan-PC)Susan-PC
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2012 -- Error 1719. SA_Error1719: StandardAction(0xC00706B7): The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (07/14/2012 04:04:50 PM) (Source: MsiInstaller) (User: Susan-PC)Susan-PC
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2012 -- Error 1719. SA_Error1719: StandardAction(0xC00706B7): The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (07/14/2012 03:58:31 PM) (Source: MsiInstaller) (User: Susan-PC)Susan-PC
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2012 -- Error 1719. SA_Error1719: StandardAction(0xC00706B7): The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.


System errors:
=============

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.265)
Adobe Flash Player 11 Plugin (Version: 11.3.300.265)
Adobe Reader 7.0 (Version: 7.0.0)
Adobe Shockwave Player (Version: 10.1.4.20)
AOL Mail and AIM Gadget (Version: 1.0.0)
AOL Uninstaller (Choose which Products to Remove)
Atheros Driver Installation Program (Version: 5.0)
AVerMedia USB Hybrid Capture Device 1.3.0.46 (Version: 1.3.0.46)
AVG 2012 (Version: 12.0.2195)
AVG 2012 (Version: 12.0.2437)
AVG 2012 (Version: 2012.0.2195)
AVG PC Tuneup (Version: 10.0.0.27)
Belarc Advisor 8.2 (Version: 8.2.7.13)
Bluetooth Stack for Windows by Toshiba (Version: v5.00.10(T))
CCleaner (Version: 3.08)
CD/DVD Drive Acoustic Silencer (Version: 2.00.02)
CleanUp!
Conexant HD Audio (Version: 4.36.7.60)
Costco Photo Organizer (Version: 1.4.0.97)
Desktop Dialer
DVD MovieFactory for TOSHIBA (Version: 5.3)
ESET Online Scanner v3
FATE (Version: WT015736)
Garmin Lifetime Updater (Version: 2.1.7)
Google Update Helper (Version: 1.3.21.115)
Intel® Graphics Media Accelerator Driver
iolo technologies' System Mechanic (Version: 10.8.5)
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
LogMeIn (Version: 4.1.2138)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Microsoft XML Parser (Version: 8.20.8730.4)
Mozilla Firefox (3.0.13) (Version: 3.0.13 (en-US))
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
RTC Client API v1.2 (Version: 1.2.0000)
ShopAtHome.com Toolbar
Soft Data Fax Modem with SmartCP
Synaptics Pointing Device Driver (Version: 9.1.0.0)
Texas Instruments PCIxx21/x515/xx12 drivers. (Version: 1.23.0000)
TIPCI (Version: 1.23.0000)
TOSHIBA Assist (Version: 2.00.00)
TOSHIBA ConfigFree (Version: 7.00.22)
TOSHIBA Disc Creator (Version: 2.0.0.0a)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.00.00)
TOSHIBA Game Console
TOSHIBA Hardware Setup (Version: 2.00.04.00)
TOSHIBA Media Center Game Console
Toshiba Registration (Version: 1.00.0000)
TOSHIBA SD Memory Utilities (Version: 1.6)
TOSHIBA Software Upgrades (Version: 4.2)
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 2.00.04.00)
TOSHIBA Value Added Package (Version: 1.0.8)
TOSHIBA Volume Indicator (Version: 2.00.04.00)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
WinDVD for TOSHIBA (Version: 8.0-B6.107)

========================= Memory info: ===================================

Percentage of memory in use: 83%
Total physical RAM: 1013.43 MB
Available physical RAM: 165.71 MB
Total Pagefile: 2293.19 MB
Available Pagefile: 907.38 MB
Total Virtual: 2047.88 MB
Available Virtual: 1955.52 MB

========================= Partitions: =====================================

1 Drive c: (SQ004369V02) (Fixed) (Total:110.32 GB) (Free:62.81 GB) NTFS

========================= Users: ========================================

User accounts for \\SUSAN-PC

Administrator Guest LogMeInRemoteUser
Susan


**** End of log ****

#6 narenxp

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Posted 16 July 2012 - 09:31 AM

Do you think you may be infected? When did the slowness start?


Can you uninstall IOLO system mechanic and see if there is improvement in system performance?




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