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My browser settings are being messed with


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4 replies to this topic

#1 Dougd27

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Posted 14 July 2012 - 02:42 PM

About two days ago I needed to restart my computer and that is when I noticed that a malicious virus was blocked and was attempting to change my homepage for my browsers. I decided to download malwarebytes and perform a scan and it found about 10 infections. I then performed a AVG (free software) scan and it found 7 threats all of them different. (1 was hacker tool, another was cookie type infection, so on). After going into safe mode and running a malware scan it found 5 more infections. Now I am running in regular windows mode but I am still noticing that my browser is being messed with and now Internet explorer will not open to certain pages. Google chrome is working just fine but when I change my homepage to yahoo.com, something changes it back to search browsing.com. I also noticed that at various times (seems to be random) that music will start to play with no applications open and sometimes it's not music but advertisements. I am afraid that my browser has been hacked and that my passwords, files on my computer might be at risk. I would appreciate any help that I can get. Thank you in advance.

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#2 Broni

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Posted 14 July 2012 - 08:48 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Dougd27

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Posted 14 July 2012 - 09:48 PM

HERE IS THE SECURITY CHECK:

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 33
Adobe Reader X (10.1.3)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````



HERE IS THE FARBAR SERVICE SCAN RESULTS:

Farbar Service Scanner Version: 08-07-2012
Ran by Owner (administrator) on 14-07-2012 at 22:06:27
Running from "C:\Users\Owner\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



HERE IS THE MINI-TOOL BAR RESULTS:


MiniToolBox by Farbar Version: 15-07-2012
Ran by Owner (administrator) on 14-07-2012 at 22:08:49
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Ralink RT5390 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Linksys AE2500 = Wireless Network Connection 3 (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . : hsd1.pa.comcast.net
Description . . . . . . . . . . . : Linksys AE2500
Physical Address. . . . . . . . . : 58-6D-8F-F0-BB-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:1:100:5e:a190:a506:b786:b5c8(Preferred)
Temporary IPv6 Address. . . . . . : 2601:1:100:5e:c84a:e028:e032:ef58(Preferred)
Link-local IPv6 Address . . . . . : fe80::a190:a506:b786:b5c8%19(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.130(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:29:05 PM
Lease Expires . . . . . . . . . . : Sunday, July 15, 2012 2:43:49 PM
Default Gateway . . . . . . . . . : fe80::22aa:4bff:fe89:a12e%19
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 324562319
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-94-3B-14-2C-27-D7-B0-09-25
DNS Servers . . . . . . . . . . . : 2601:1:100:5e:22aa:4bff:fe89:a12e
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
hsd1.pa.comcast.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.pa.comcast.net
Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 68-A3-C4-A9-A8-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:1:100:5e:304e:463d:6632:927f(Preferred)
Temporary IPv6 Address. . . . . . : 2601:1:100:5e:60a7:aed8:cb46:dc4d(Preferred)
Link-local IPv6 Address . . . . . : fe80::304e:463d:6632:927f%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:28:59 PM
Lease Expires . . . . . . . . . . : Sunday, July 15, 2012 2:28:58 PM
Default Gateway . . . . . . . . . : fe80::22aa:4bff:fe89:a12e%13
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 325624772
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-94-3B-14-2C-27-D7-B0-09-25
DNS Servers . . . . . . . . . . . : 2601:1:100:5e:22aa:4bff:fe89:a12e
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
hsd1.pa.comcast.net

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 2C-27-D7-B0-09-25
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.pa.comcast.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DF041BBE-7121-4924-8FD6-46DD956271CB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 2601:1:100:5e:22aa:4bff:fe89:a12e

Name: google.com
Addresses: 2607:f8b0:4006:801::1003
74.125.226.206
74.125.226.197
74.125.226.201
74.125.226.200
74.125.226.195
74.125.226.192
74.125.226.199
74.125.226.198
74.125.226.194
74.125.226.196
74.125.226.193


Pinging google.com [2607:f8b0:4006:801::1003] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 2607:f8b0:4006:801::1003:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Server: UnKnown
Address: 2601:1:100:5e:22aa:4bff:fe89:a12e

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=190ms TTL=46
Reply from 72.30.38.140: bytes=32 time=117ms TTL=46

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 117ms, Maximum = 190ms, Average = 153ms
Server: UnKnown
Address: 2601:1:100:5e:22aa:4bff:fe89:a12e

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
19...58 6d 8f f0 bb 98 ......Linksys AE2500
13...68 a3 c4 a9 a8 aa ......Ralink RT5390 802.11b/g/n WiFi Adapter
11...2c 27 d7 b0 09 25 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.104 25
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.130 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.104 281
192.168.1.0 255.255.255.0 On-link 192.168.1.130 281
192.168.1.104 255.255.255.255 On-link 192.168.1.104 281
192.168.1.130 255.255.255.255 On-link 192.168.1.130 281
192.168.1.255 255.255.255.255 On-link 192.168.1.104 281
192.168.1.255 255.255.255.255 On-link 192.168.1.130 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.130 281
224.0.0.0 240.0.0.0 On-link 192.168.1.104 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.130 281
255.255.255.255 255.255.255.255 On-link 192.168.1.104 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
19 281 ::/0 fe80::22aa:4bff:fe89:a12e
13 281 ::/0 fe80::22aa:4bff:fe89:a12e
1 306 ::1/128 On-link
13 33 2601:1:100:5e::/64 On-link
19 33 2601:1:100:5e::/64 On-link
13 281 2601:1:100:5e:304e:463d:6632:927f/128
On-link
13 281 2601:1:100:5e:60a7:aed8:cb46:dc4d/128
On-link
19 281 2601:1:100:5e:a190:a506:b786:b5c8/128
On-link
19 281 2601:1:100:5e:c84a:e028:e032:ef58/128
On-link
19 281 fe80::/64 On-link
13 281 fe80::/64 On-link
13 281 fe80::304e:463d:6632:927f/128
On-link
19 281 fe80::a190:a506:b786:b5c8/128
On-link
1 306 ff00::/8 On-link
19 281 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/14/2012 05:44:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 20.0.1132.57, time stamp: 0x4ffb8830
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x00037256
Faulting process id: 0x1e34
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (07/14/2012 02:32:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: wcthelper.exe, version: 1.0.0.1, time stamp: 0x4f445543
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00000fd
Fault offset: 0x74bfe2d4
Faulting process id: 0x7f4
Faulting application start time: 0xwcthelper.exe0
Faulting application path: wcthelper.exe1
Faulting module path: wcthelper.exe2
Report Id: wcthelper.exe3

Error: (07/14/2012 02:29:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2012 02:29:03 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 16 104.1.168.192.in-addr.arpa. PTR Owner-HP.local.

Error: (07/14/2012 02:29:03 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.104:5353 18 104.1.168.192.in-addr.arpa. PTR Owner-HP-2.local.

Error: (07/14/2012 01:55:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2012 01:52:45 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC

Error: (07/14/2012 01:52:45 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC

Error: (07/14/2012 01:52:44 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC

Error: (07/14/2012 01:52:44 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC


System errors:
=============
Error: (07/14/2012 02:29:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (07/14/2012 02:29:01 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/14/2012 02:29:01 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

Error: (07/14/2012 02:29:01 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

Error: (07/14/2012 01:54:56 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (07/14/2012 01:54:56 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (07/14/2012 01:54:51 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\bcmihvsrv64.dll
Error Code: 21

Error: (07/14/2012 01:54:47 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/14/2012 01:54:37 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (07/14/2012 01:54:32 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx64
Avgmfx64
discache
spldr
Wanarpv6


Microsoft Office Sessions:
=========================
Error: (07/14/2012 05:44:31 PM) (Source: Application Error)(User: )
Description: chrome.exe20.0.1132.574ffb8830MSVCR90.dll9.0.30729.61614dace5b9c0000417000372561e3401cd6209d94b6598C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll17d36f38-cdfd-11e1-8420-2c27d7b00925

Error: (07/14/2012 02:32:04 PM) (Source: Application Error)(User: )
Description: wcthelper.exe1.0.0.14f445543unknown0.0.0.000000000c00000fd74bfe2d47f401cd61ee88d81199C:\Program Files (x86)\Search Core Systems\Windows Core Toolbar\wcthelper.exeunknown35309066-cde2-11e1-8420-2c27d7b00925

Error: (07/14/2012 02:29:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2012 02:29:03 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 16 104.1.168.192.in-addr.arpa. PTR Owner-HP.local.

Error: (07/14/2012 02:29:03 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.104:5353 18 104.1.168.192.in-addr.arpa. PTR Owner-HP-2.local.

Error: (07/14/2012 01:55:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2012 01:52:45 PM) (Source: ATIeRecord)(User: )
Description:

Error: (07/14/2012 01:52:45 PM) (Source: ATIeRecord)(User: )
Description:

Error: (07/14/2012 01:52:44 PM) (Source: ATIeRecord)(User: )
Description:

Error: (07/14/2012 01:52:44 PM) (Source: ATIeRecord)(User: )
Description:


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.3.300.265)
Adobe Reader X (10.1.3) MUI (Version: 10.1.3)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AIM 7
aioscnnr (Version: 7.0.5.10)
AMD APP SDK Runtime (Version: 2.4.595.9)
AMD Fuel (Version: 2011.0401.2259.39449)
AMD System Monitor (Version: 1.0.5)
AMD VISION Engine Control Center (Version: 2011.0401.2259.39449)
AOL Messaging Toolbar
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.15.2.0)
Ask Toolbar Updater (Version: 1.2.1.23037)
ATI Catalyst Install Manager (Version: 3.0.820.0)
AuthenTec TrueAPI (Version: 1.2.1.33)
AVG 2012 (Version: 12.0.2195)
AVG 2012 (Version: 12.0.2437)
AVG 2012 (Version: 2012.0.2195)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bejeweled 3 (Version: 2.2.0.95)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Blio (Version: 2.2.6699)
Bonjour (Version: 3.0.0.2)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
C4USelfUpdater (Version: 1.00.0000)
Cake Mania (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0401.2259.39449)
Catalyst Control Center InstallProxy (Version: 2011.0401.2259.39449)
Catalyst Control Center Localization All (Version: 2011.0401.2259.39449)
ccc-utility64 (Version: 2011.0401.2259.39449)
CCC Help Chinese Standard (Version: 2011.0401.2258.39449)
CCC Help Chinese Traditional (Version: 2011.0401.2258.39449)
CCC Help Czech (Version: 2011.0401.2258.39449)
CCC Help Danish (Version: 2011.0401.2258.39449)
CCC Help Dutch (Version: 2011.0401.2258.39449)
CCC Help English (Version: 2011.0401.2258.39449)
CCC Help Finnish (Version: 2011.0401.2258.39449)
CCC Help French (Version: 2011.0401.2258.39449)
CCC Help German (Version: 2011.0401.2258.39449)
CCC Help Greek (Version: 2011.0401.2258.39449)
CCC Help Hungarian (Version: 2011.0401.2258.39449)
CCC Help Italian (Version: 2011.0401.2258.39449)
CCC Help Japanese (Version: 2011.0401.2258.39449)
CCC Help Korean (Version: 2011.0401.2258.39449)
CCC Help Norwegian (Version: 2011.0401.2258.39449)
CCC Help Polish (Version: 2011.0401.2258.39449)
CCC Help Portuguese (Version: 2011.0401.2258.39449)
CCC Help Russian (Version: 2011.0401.2258.39449)
CCC Help Spanish (Version: 2011.0401.2258.39449)
CCC Help Swedish (Version: 2011.0401.2258.39449)
CCC Help Thai (Version: 2011.0401.2258.39449)
CCC Help Turkish (Version: 2011.0401.2258.39449)
center (Version: 6.2.5.0)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco Connect (Version: 1.4.12005.2)
Coupon Printer for Windows (Version: 5.0.0.0)
CyberLink PowerDVD (Version: 10.0.3.3222)
CyberLink YouCam (Version: 3.5.1.4305)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
Download Updater (AOL Inc.)
Dropbox (Version: 1.4.11)
Energy Star Digital Logo (Version: 1.0.1)
essentials (Version: 6.0.14.0)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Evernote v. 4.2.2 (Version: 4.2.2.3979)
Farm Frenzy (Version: 2.2.0.95)
FATE - The Traitor Soul (Version: 2.2.0.95)
Google Chrome (Version: 20.0.1132.57)
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.1.9.1)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Connection Manager (Version: 4.1.22.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Deskjet 3520 series Basic Device Software (Version: 27.0.847.0)
HP Deskjet 3520 series Help (Version: 27.0.0)
HP Deskjet 3520 series Product Improvement Study (Version: 27.0.847.0)
HP Deskjet 3520 series Setup Guide (Version: 27.0.0)
HP Documentation (Version: 1.2.0.0)
HP DVB-T TV Tuner 8.0.64.43 (Version: 8.0.64.43)
HP Games (Version: 1.0.2.5)
HP MovieStore (Version: 1.0.047)
HP MovieStore (Version: 2.0)
HP On Screen Display (Version: 1.3.5)
HP Photo Creations (Version: 1.0.0.3341)
HP Power Manager (Version: 1.4.4)
HP Quick Launch (Version: 2.5.2)
HP Setup (Version: 8.6.4530.3651)
HP Setup Manager (Version: 1.1.13253.3682)
HP SimplePass 2011 (Version: 5.1.0.495)
HP Software Framework (Version: 4.1.13.1)
HP Support Assistant (Version: 6.1.12.1)
HP Update (Version: 5.003.003.001)
IDT Audio (Version: 1.0.6345.0)
iTunes (Version: 10.4.0.80)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 33 (Version: 6.0.330)
Junk Mail filter update (Version: 15.4.3502.0922)
Kodak AIO Printer (Version: 7.0.3.0)
KODAK AiO Software (Version: 7.1.6.30)
Launcher Patch (Version: 1.00.0000)
Magic Desktop (Version: 3.0)
Mah Jong Medley (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Masque IGT Slots Diamond Galaxy (Version: 1.0.0)
Masque IGT Slots Wolf Run (Version: 1.0.3)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30320)
Microsoft Access 2010 (Version: 14.0.6029.1000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Language Pack Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access 2010 (Version: 14.0.6029.1000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visio 2010 Service Pack 1 (SP1)
Microsoft Visio Professional 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - Stolen in San Francisco (Version: 2.2.0.95)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
ocr (Version: 6.2.3.50)
Offline Game Patch (Version: 1.00.0000)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
PreReq (Version: 6.2.2.60)
Princess Isabella: Return of the Curse -- Collector's Edition (Version: 2.2.0.98)
QuickTime (Version: 7.69.80.9)
Ralink RT5390 802.11b/g/n WiFi Adapter (Version: 3.02.02.0)
Realtek Ethernet Controller Driver (Version: 7.41.216.2011)
Realtek PCIE Card Reader (Version: 6.1.7600.80)
Recovery Manager (Version: 2.0.0)
RoxioNow Player (Version: 1.9.5.103)
Samsung Kies (Version: 2.3.2.12054_20)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.5.0)
Slingo Supreme (Version: 2.2.0.95)
Strat-O-Matic Baseball 2012f
Strat-O-Matic CD-ROM Ver16.00H
Synaptics Pointing Device Driver (Version: 15.2.4.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update Installer for WildTangent Games App
Validity WBF DDK (Version: 4.3.205.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.31)
Windows Core Toolbar (Version: 1.0.1)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WMS Slots Reel 'em in (Version: 1.00.0000)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 5610.9 MB
Available physical RAM: 2566.3 MB
Total Pagefile: 11220 MB
Available Pagefile: 7789.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.39 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:581.29 GB) (Free:510.11 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.59 GB) (Free:1.62 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\OWNER-HP

Administrator Guest Owner


**** End of log ****



HERE IS THE MALWARE RESULTS:


Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.15.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-HP [administrator]

Protection: Enabled

7/14/2012 10:12:11 PM
mbam-log-2012-07-14 (22-12-11).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217667
Time elapsed: 6 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\Installer\{bbee3ba2-89af-930c-bb78-1fb4e17db3cc}\U\800000cb.@ (Rootkit.0Access) -> Quarantined and deleted successfully.

(end)



HERE IS THE ASWMBR:


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-14 22:21:09
-----------------------------
22:21:09.386 OS Version: Windows x64 6.1.7601 Service Pack 1
22:21:09.386 Number of processors: 4 586 0x100
22:21:09.387 ComputerName: OWNER-HP UserName: Owner
22:21:11.911 Initialize success
22:23:41.606 AVAST engine defs: 12071402
22:24:01.130 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006b
22:24:01.130 Disk 0 Vendor: WDC_WD64 01.0 Size: 610480MB BusType: 11
22:24:01.161 Disk 0 MBR read successfully
22:24:01.161 Disk 0 MBR scan
22:24:01.185 Disk 0 Windows 7 default MBR code
22:24:01.212 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
22:24:01.227 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 595238 MB offset 409600
22:24:01.261 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 14938 MB offset 1219457024
22:24:01.284 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 1250050048
22:24:01.322 Disk 0 scanning C:\Windows\system32\drivers
22:24:17.181 Service scanning
22:24:40.844 Modules scanning
22:24:40.863 Disk 0 trace - called modules:
22:24:40.899 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys amd_xata.sys storport.sys hal.dll amd_sata.sys
22:24:40.911 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80062b0060]
22:24:40.925 3 CLASSPNP.SYS[fffff8800197343f] -> nt!IofCallDriver -> [0xfffffa800611eb10]
22:24:40.938 5 hpdskflt.sys[fffff8800191a189] -> nt!IofCallDriver -> [0xfffffa8005c7c040]
22:24:40.946 7 amd_xata.sys[fffff8800107e8f7] -> nt!IofCallDriver -> \Device\0000006b[0xfffffa8005c7b690]
22:24:42.795 AVAST engine scan C:\Windows
22:24:46.252 AVAST engine scan C:\Windows\system32
22:30:56.448 AVAST engine scan C:\Windows\system32\drivers
22:31:30.478 AVAST engine scan C:\Users\Owner
22:34:56.340 Disk 0 MBR has been saved successfully to "C:\Users\Owner\Documents\security check for computer\MBR.dat"
22:34:56.351 The log file has been saved successfully to "C:\Users\Owner\Documents\security check for computer\aswMBR.txt"


I think I posted everything that I was supposed to..thank you for helping me on this.

#4 Broni

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Posted 15 July 2012 - 10:56 AM

You're infected with ZeroAccess rootkit.
It'll require elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#5 Dougd27

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Posted 15 July 2012 - 12:44 PM

thank you for the instructions. I followed them step by step and a new topic has been created on the virus removal forum.

Thank you again for your time,

Doug




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