Posted 14 July 2012 - 09:34 AM
need advice on repairing laptop. problem started two weeks ago, after booting up & the desktop appears a window shows up & follows the cursor everywhere, then everything stops responding except the cursor. i can move it around but nothing responds to clicking. ctrl/alt/delete lets me go back & restart, but the same thing happens again. the window that follows the cursor around is the one that opens when you rclick an empty space in the taskbar. it,s a 10 month old lenovo laptop,i3 processor, win7, using ie9 browser. i've run full scans with malwarebytes & mse & nothing was found. also ran ccleaner. please help. sloboat.