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strange behavior


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5 replies to this topic

#1 sloboat

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Posted 14 July 2012 - 09:34 AM

need advice on repairing laptop. problem started two weeks ago, after booting up & the desktop appears a window shows up & follows the cursor everywhere, then everything stops responding except the cursor. i can move it around but nothing responds to clicking. ctrl/alt/delete lets me go back & restart, but the same thing happens again. the window that follows the cursor around is the one that opens when you rclick an empty space in the taskbar. it,s a 10 month old lenovo laptop,i3 processor, win7, using ie9 browser. i've run full scans with malwarebytes & mse & nothing was found. also ran ccleaner. please help. sloboat.

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#2 S3cS3arch3r

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Posted 14 July 2012 - 10:55 AM

Probably, this is hard-ware related.

Options:
  • Right mouse button on your laptop hangs, is dirty or otherwise obstructed or damaged. -> Solution, try cleaning it if you haven't before. Also, wiggling it around and/or place a vacuum-cleaner on a 45 degree angle (DO NOT PLACE IT DIRECTLY ON TOP!!!) over the button to suck out loose dust. NEVER TOUCH THE LAPTOP with the vacuum-cleaner!!! Canned air would be even better.
  • Also, the touch-pad itself could be damaged. -> Solution, buy a wireless mouse with USB connector and turn of the touch-pad in the device manager all together.

Please let us know if this fixes your problem,

\0/
-Sec

#3 sloboat

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Posted 15 July 2012 - 10:17 AM

thanks SC3, i'll buy a wireless mouse @ try that. i'll post back with results.

#4 S3cS3arch3r

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Posted 17 July 2012 - 05:24 AM

OK, please do.

We might have to turn off the pad's drivers manually, but I'll wait on a reaction from you first!

\0/
-Sec

#5 sloboat

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Posted 18 July 2012 - 09:47 AM

the problem seems to have fixed itself. purchased a wireless mouse yesterday, booted up & lo & behold, everything worked fine. if the problem returns i'll try the mouse & post back with the results. thanks. sloboat

#6 S3cS3arch3r

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Posted 18 July 2012 - 05:21 PM

Wow, that's a bit odd, thanks for letting us know though!

-Sec




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