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Windows Update did something screwy


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#1 AlexandraMW

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Posted 14 July 2012 - 04:29 AM

I did Windows Update and let it restart my computer. When I restarted, though, it would only let me sign in as "other user". I tried signing in as a guest and it said my account was disabled. I tried entering my username and password and it said my username and password were incorrect. I tried entering safe mode but it won't do that without username/password. I got my brother-in-law to try and help me- we went into BIOS but couldn't find System Restore or anything to undo whatever Windows Update did. What am I supposed to do if I can't even sign in to my laptop?
The laptop is an HP 635 running Windows 7.

Edited by AlexandraMW, 14 July 2012 - 04:34 AM.


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#2 caperjac

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Posted 14 July 2012 - 06:07 AM

hi, try hitting f8 on bootup ,and choose the repair windows option in the list ,might help

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#3 AlexandraMW

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Posted 14 July 2012 - 03:07 PM

I tried that, I can't get anywhere without signing in... which it won't let me do. I guess I need to shell out for the repair CD.

#4 caperjac

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Posted 15 July 2012 - 05:59 AM

no you should be able to get to the f8 boot options with out signing in ,as soon as you turn on the computer start repeatedly hitting the f8 key until you get the boot options ,
so you don't have a win7 disk for your computer ,if you do you could run repair from it

My answers are my opinion only,usually


#5 Chris Appleyard

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Posted 15 July 2012 - 10:56 AM

http://www.bleepingcomputer.com/forums/topic460757.html

"Education is the most powerful weapon which you can use to change the world"
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#6 Wds 7

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Posted 15 July 2012 - 11:29 AM

Look likes the best option for you is to buy a set of recovery disc to reinstall the windows .
Start fresh ..

Good luck.

#7 toofarnorth

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Posted 15 July 2012 - 11:42 AM

nordahl nt password might help you in this case. it allows you to remove the password on your account.

http://pogostick.net/~pnh/ntpasswd/

hth!

TFN




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