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Unable to install or run Google Chrome


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#1 richierein

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Posted 13 July 2012 - 09:12 PM

My current version of Google Chrome will not run nor will any of the installers of Google Chrome. When I download a new version of Google Chrome and double-click it, I get the 'Run' prompt. When I click 'Run', nothing happens. I have run a complete scan of Norton 360, Malwarebytes Anti-Malware and Super Anti-Spyware Free. Each one comes up clean, no viruses and no infections. What is the next step?

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#2 noknojon

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Posted 13 July 2012 - 09:38 PM

Hi -
This is from the Google Chrome forum as I do not use Chrome (Internet Explorer 8 & 9 work very well for me) -
QUOTE -
Open your task manager. If you don't know how to do that, here is how: In Windows, you can open it by clicking holding down the CTRL and ALT keys at the same time with your left hand, then while you are still holding them, click the DELETE key with your right hand, the release all keys. It will either launch the task manager or give you a list of things and you can choose task manager from that list. When the task manager opens, click on the process tab and read down the list of processes. They are in alphabetical order.
You will see that Chrome is indeed running, probably more than once. Click on the name once to highlight it, then hit your DELETE key.
After you have deleted all instances of Chrome, you can go back to your Control Panel > Programs and Features to un-install Chrome.
END QUOTE -

Hope this helps -

#3 richierein

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Posted 14 July 2012 - 02:13 AM

RESOLVED. Thanks. This took less than a minute to do.

Richie Rein

#4 noknojon

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Posted 14 July 2012 - 02:22 AM

Your Welcome - :)




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