Posted 13 July 2012 - 08:45 PM
I have Win7 and I had an extra internal drive acting as backup to my system. Well, the system got infected by a virus that I couldn't cure, so I figured that since I had a backup, I could probably just restore files from that. Well, I got Win7 reinstalled and then I went into my backup drive and selected the icon with my old computer's name (disc with green arrow pointing down), right click and select "restore options." Then, I get "do you want to restore files from this backup? So then i click "restore files." Then, a loading bar comes up that says "looking for backup devices" and then goes away, showing nothing but "refresh" and "browse network location..." as options.
Anyway, how can I get my backup files from this image if it can't see it for whatever reason?
Thanks for your help.