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Infected by trojan-downloader.JS.Expack.vy


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7 replies to this topic

#1 whatever111

whatever111

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  • Local time:04:49 AM

Posted 13 July 2012 - 10:45 AM

Hi, I think my computer is infected by the trojan I mentioned above. It was detected by kaspersky but it cannot be fixed. The recommended solution was to ignore it however I chose the delete option anyway. But I'm not sure it's completely removed so I hope the expert here can help me to check whether my computer is still infected because from what I read online this trojan is quite nasty. Thank you.

P.S: I'm using window 7 home premium 64bit.

Edited by whatever111, 13 July 2012 - 12:51 PM.


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#2 Broni

Broni

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Posted 13 July 2012 - 08:24 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 whatever111

whatever111
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Posted 13 July 2012 - 08:29 PM

Here is the content of the security check

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
AVG Security Toolbar
Kaspersky Internet Security 2012
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

JavaFX 2.1.1
Java™ 7 Update 5
Out of date Java installed!
Adobe Flash Player 11.3.300.262
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Kaspersky Lab Kaspersky Internet Security 2012 avp.exe
``````````End of Log````````````


Here's the FSS log:

Farbar Service Scanner Version: 08-07-2012
Ran by Gan (administrator) on 14-07-2012 at 09:34:28
Running from "C:\Users\Gan\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
WAN connected
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


Here's my MiniToolbox log:

MiniToolBox by Farbar Version: 25-06-2012
Ran by Gan (administrator) on 14-07-2012 at 09:37:49
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Disconnected)
TAP-Win32 Adapter V9 = Local Area Connection 2 (Connected)
Intel® Centrino® Wireless-N 2230 = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
HUAWEI Mobile Connect - 3G Network Card = Mobile Broadband Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Gan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter TIM ITA:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TIM ITA
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.144.0.128(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 58.71.136.10
58.71.132.10
NetBIOS over Tcpip. . . . . . . . : Disabled

Mobile Broadband adapter Mobile Broadband Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HUAWEI Mobile Connect - 3G Network Card #2
Physical Address. . . . . . . . . : 00-1E-10-1F-2C-0E
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-5B-15-D1-92
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::61e0:5192:5b68:eba1%19(Preferred)
IPv4 Address. . . . . . . . . . . : 10.8.0.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.252
Lease Obtained. . . . . . . . . . : Saturday, 14 July, 2012 9:26:56 AM
Lease Expires . . . . . . . . . . : Sunday, 14 July, 2013 9:26:56 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 10.8.0.185
DHCPv6 IAID . . . . . . . . . . . : 771817307
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-6E-FD-1F-30-85-A9-06-2F-80
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 68-5D-43-85-87-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 68-5D-43-85-87-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
Physical Address. . . . . . . . . : 68-5D-43-85-87-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 30-85-A9-06-2F-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3B32E59C-4E70-410F-BCD2-566F2AB1259C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{928ACA9C-5987-411D-80DD-1818467EE0F2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:24a0:1ada:a199:cbbc(Preferred)
Link-local IPv6 Address . . . . . : fe80::24a0:1ada:a199:cbbc%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{46878A5B-2493-411A-ACAD-D052B914104F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5B15D192-6C45-4DC3-8FFF-C59D3F7EBA19}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{324B0DD3-E0B8-4360-8910-BAF73E52CF31}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0C11C344-866B-49AC-B688-0EBB7DDF0CBD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{35A0E2B7-5410-4F09-8296-85ECBCC66721}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 58.71.136.10

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging google.com [74.125.230.196] with 32 bytes of data:
Reply from 74.125.230.196: bytes=32 time=455ms TTL=55
Reply from 74.125.230.196: bytes=32 time=508ms TTL=55

Ping statistics for 74.125.230.196:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 455ms, Maximum = 508ms, Average = 481ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 58.71.136.10

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=666ms TTL=53
Reply from 72.30.38.140: bytes=32 time=615ms TTL=53

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 615ms, Maximum = 666ms, Average = 640ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 58.71.136.10

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
53...........................TIM ITA
22...00 1e 10 1f 2c 0e ......HUAWEI Mobile Connect - 3G Network Card #2
19...00 ff 5b 15 d1 92 ......TAP-Win32 Adapter V9
16...68 5d 43 85 87 ee ......Microsoft Virtual WiFi Miniport Adapter #2
15...68 5d 43 85 87 ee ......Microsoft Virtual WiFi Miniport Adapter
14...68 5d 43 85 87 ed ......Intel® Centrino® Wireless-N 2230
13...30 85 a9 06 2f 80 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 On-link 10.144.0.128 26
0.0.0.0 128.0.0.0 10.8.0.185 10.8.0.186 4256
10.8.0.1 255.255.255.255 10.8.0.185 10.8.0.186 4256
10.8.0.184 255.255.255.252 On-link 10.8.0.186 4511
10.8.0.186 255.255.255.255 On-link 10.8.0.186 4511
10.8.0.187 255.255.255.255 On-link 10.8.0.186 4511
10.144.0.128 255.255.255.255 On-link 10.144.0.128 281
94.102.52.67 255.255.255.255 On-link 10.144.0.128 26
127.0.0.0 255.0.0.0 On-link 127.0.0.1 4531
127.0.0.1 255.255.255.255 On-link 127.0.0.1 4531
127.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
128.0.0.0 128.0.0.0 10.8.0.185 10.8.0.186 4256
224.0.0.0 240.0.0.0 On-link 127.0.0.1 4531
224.0.0.0 240.0.0.0 On-link 10.8.0.186 4511
224.0.0.0 240.0.0.0 On-link 10.144.0.128 26
255.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
255.255.255.255 255.255.255.255 On-link 10.8.0.186 4511
255.255.255.255 255.255.255.255 On-link 10.144.0.128 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
18 58 ::/0 On-link
1 306 ::1/128 On-link
18 58 2001::/32 On-link
18 306 2001:0:5ef5:79fb:24a0:1ada:a199:cbbc/128
On-link
19 286 fe80::/64 On-link
18 306 fe80::/64 On-link
18 306 fe80::24a0:1ada:a199:cbbc/128
On-link
19 286 fe80::61e0:5192:5b68:eba1/128
On-link
1 306 ff00::/8 On-link
18 306 ff00::/8 On-link
19 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/14/2012 09:35:33 AM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/14/2012 09:23:20 AM) (Source: Application Error) (User: )
Description: Faulting application name: devmonsrv.exe, version: 2.0.0.130, time stamp: 0x4ed75c43
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x0003331f
Faulting process id: 0x448
Faulting application start time: 0xdevmonsrv.exe0
Faulting application path: devmonsrv.exe1
Faulting module path: devmonsrv.exe2
Report Id: devmonsrv.exe3

Error: (07/14/2012 02:05:59 AM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/14/2012 01:48:13 AM) (Source: RasClient) (User: )
Description: CoId={281C504E-05C5-445E-9AE2-59340BA3AF62}: The user Gan-PC\Gan dialed a connection named TIM ITA which has failed. The error code returned on failure is 0.

Error: (07/13/2012 11:14:49 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/13/2012 11:03:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: obexsrv.exe, version: 2.0.0.128, time stamp: 0x4ed5d3d0
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x000343d0
Faulting process id: 0xe44
Faulting application start time: 0xobexsrv.exe0
Faulting application path: obexsrv.exe1
Faulting module path: obexsrv.exe2
Report Id: obexsrv.exe3

Error: (07/13/2012 03:21:08 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/13/2012 11:20:30 AM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/13/2012 11:10:49 AM) (Source: Application Error) (User: )
Description: Faulting application name: obexsrv.exe, version: 2.0.0.128, time stamp: 0x4ed5d3d0
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x000343d0
Faulting process id: 0x980
Faulting application start time: 0xobexsrv.exe0
Faulting application path: obexsrv.exe1
Faulting module path: obexsrv.exe2
Report Id: obexsrv.exe3

Error: (07/12/2012 08:02:26 PM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.


System errors:
=============
Error: (07/14/2012 09:23:23 AM) (Source: Service Control Manager) (User: )
Description: The Bluetooth Device Monitor service terminated unexpectedly. It has done this 1 time(s).

Error: (07/14/2012 01:45:47 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:44:30 AM on ?14/?7/?2012 was unexpected.

Error: (07/13/2012 11:03:08 PM) (Source: Service Control Manager) (User: )
Description: The Bluetooth OBEX Service service terminated unexpectedly. It has done this 1 time(s).

Error: (07/13/2012 11:00:24 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless Zero Configuration Service service failed to start due to the following error:
%%1053

Error: (07/13/2012 11:00:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intel® PROSet/Wireless Zero Configuration Service service to connect.

Error: (07/13/2012 10:59:40 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:31:11 PM on ?13/?7/?2012 was unexpected.

Error: (07/13/2012 11:10:58 AM) (Source: Service Control Manager) (User: )
Description: The Bluetooth OBEX Service service terminated unexpectedly. It has done this 1 time(s).

Error: (07/12/2012 07:51:37 PM) (Source: Service Control Manager) (User: )
Description: The Bluetooth OBEX Service service terminated unexpectedly. It has done this 1 time(s).

Error: (07/12/2012 07:51:37 PM) (Source: Service Control Manager) (User: )
Description: The Bluetooth Device Monitor service terminated unexpectedly. It has done this 1 time(s).

Error: (07/12/2012 07:51:03 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}


Microsoft Office Sessions:
=========================
Error: (07/14/2012 09:35:33 AM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/14/2012 09:23:20 AM) (Source: Application Error)(User: )
Description: devmonsrv.exe2.0.0.1304ed75c43ntdll.dll6.1.7601.177254ec49b8fc00000050003331f44801cd61dce1bfffd2C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exeC:\Windows\SysWOW64\ntdll.dll39361da2-cdd0-11e1-a0ad-3085a9062f80

Error: (07/14/2012 02:05:59 AM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/14/2012 01:48:13 AM) (Source: RasClient)(User: )
Description: {281C504E-05C5-445E-9AE2-59340BA3AF62}Gan-PC\GanTIM ITA0

Error: (07/13/2012 11:14:49 PM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/13/2012 11:03:08 PM) (Source: Application Error)(User: )
Description: obexsrv.exe2.0.0.1284ed5d3d0ntdll.dll6.1.7601.177254ec49b8fc0000005000343d0e4401cd6185f8598411C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exeC:\Windows\SysWOW64\ntdll.dll94e62da2-cd79-11e1-a9aa-3085a9062f80

Error: (07/13/2012 03:21:08 PM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/13/2012 11:20:30 AM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.

Error: (07/13/2012 11:10:49 AM) (Source: Application Error)(User: )
Description: obexsrv.exe2.0.0.1284ed5d3d0ntdll.dll6.1.7601.177254ec49b8fc0000005000343d098001cd6122b2782ac2C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exeC:\Windows\SysWOW64\ntdll.dll12ce3bfe-cd16-11e1-8050-3085a9062f80

Error: (07/12/2012 08:02:26 PM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.


=========================== Installed Programs ============================

???? ??? Windows Live (Version: 15.4.3502.0922)
???? ???? ActiveX ????? ?? Windows Live Mesh ????????? ??????? (Version: 15.4.5722.2)
???? Windows Live (Version: 15.4.3502.0922)
??????? Windows Live Mesh ActiveX ??(????) (Version: 15.4.5722.2)
??????? Windows Live Mesh ActiveX ??? (Version: 15.4.5722.2)
????????? ActiveX ?? Windows Live Mesh ????????????????????????? (???) (Version: 15.4.5722.2)
µTorrent (Version: 3.1.3)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Flash Player 10 ActiveX (Version: 10.1.85.3)
Adobe Flash Player 11 Plugin (Version: 11.3.300.262)
Adobe Reader X MUI (Version: 10.0.0)
Alcor Micro USB Card Reader (Version: 1.4.42.69356)
ASUS AI Recovery (Version: 1.0.25)
ASUS Instant Connect (Version: 1.2.2)
ASUS LifeFrame3 (Version: 3.1.2)
ASUS Live Update (Version: 3.1.2)
ASUS Power4Gear Hybrid (Version: 1.2.1)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0041)
ASUS USB Charger Plus (Version: 2.0.9)
ASUS Virtual Camera (Version: 1.0.26)
ASUS WebStorage (Version: 3.0.108.222)
ASUS_Scr_Gseries_ENG (Version: 1.0.0001)
AsusVibe2.0 (Version: 2.0.9.157)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.0.8.8)
ATK Package (Version: 1.0.0017)
AVG Security Toolbar (Version: 11.1.0.12)
Batman: Arkham Asylum (Version: 1.0.0.0)
Bing Bar (Version: 7.0.610.0)
Bubbletown
Celcom Broadband (Version: 1.00.0000)
Combined Community Codec Pack 2011-11-11 (Version: 2011.11.11.0)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Controle ActiveX do Windows Live Mesh para Conexões Remotas (Version: 15.4.5722.2)
Crysis® 2 (Version: 1.0.0.0)
CyberLink LabelPrint (Version: 2.5.3624)
CyberLink Media Suite (Version: 8.0.2926)
CyberLink Power2Go (Version: 7.0.0.1126)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.45.4.0315)
Deadtime Stories
DirectX 9 Runtime (Version: 1.00.0000)
Dream Day First Home
Dream Vacation Solitaire
ETDWare PS/2-X64 10.5.9.0 (Version: 10.5.9.0)
Farm Frenzy 3 - Madagascar
Galapago
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Game Park Console (Version: 1.2.4.431)
GameFast (Version: 1.0.1.1)
Go Go Gourmet Chef of the Year
Google Chrome (Version: 15.0.874.120)
Google Update Helper (Version: 1.3.21.79)
InstantOn for NB (Version: 2.3.2)
Intel PROSet Wireless
Intel® Manageability Engine Firmware Recovery Agent (Version: 1.0.0.35342)
Intel® Management Engine Components (Version: 8.0.3.1427)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.0.0.0083)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.0.0.0086)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.3.214)
Intel® PROSet/Wireless WiFi Software (Version: 15.00.0000.0708)
Intel® Trusted Connect Service Client (Version: 1.23.605.1)
Internet Download Manager
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 5 (Version: 7.0.50)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Kaspersky Internet Security 2012 (Version: 12.0.0.374)
Mahjong Memoirs
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Maxis Broadband (Version: 16.002.10.14.99)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE (Version: 3.0.86.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.0.17.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mobile Partner (Version: 16.001.06.01.500 FaKiro)
Mozilla Firefox 13.0.1 (x86 en-US) (Version: 13.0.1)
Mozilla Maintenance Service (Version: 13.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
myBitCast 1.0.0.3 (Version: 1.0.0.3)
NVIDIA 3D Vision Driver 296.01 (Version: 296.01)
NVIDIA Control Panel 296.01 (Version: 296.01)
NVIDIA Graphics Driver 296.01 (Version: 296.01)
NVIDIA HD Audio Driver 1.3.12.0 (Version: 1.3.12.0)
NVIDIA Install Application (Version: 2.1002.62.312)
NVIDIA PhysX (Version: 9.11.1111)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.9601)
NVIDIA Update 1.7.12 (Version: 1.7.12)
NVIDIA Update Components (Version: 1.7.12)
OpenVPN 2.2.1 (Version: 2.2.1)
Plants vs Zombies
Platform (Version: 1.39)
Rainmeter (Version: 2.3.2 r1518)
RocketDock 1.3.5
Rotation Desktop for G Series (Version: 1.1.3.2)
Roxio AACS Certificate (Version: 1.0.0)
Roxio CinePlayer (Version: 5.8)
Roxio CinePlayer (Version: 5.8.58233.4)
Turbo Fiesta
Uzak Baglantilar Için Windows Live Mesh ActiveX Denetimi (Version: 15.4.5722.2)
VIA Platform Device Manager (Version: 1.39)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3538.0513)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinFlash (Version: 2.41.1)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
WinZip 16.5 (Version: 16.5.10095)
Wireless Console 3 (Version: 3.0.27)
World of Goo

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 27%
Total physical RAM: 8145.69 MB
Available physical RAM: 5935.29 MB
Total Pagefile: 16289.57 MB
Available Pagefile: 13843.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.91 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:372.6 GB) (Free:239.92 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:533.59 GB) (Free:533.48 GB) NTFS
3 Drive e: (Mobile Partner) (CDROM) (Total:0.03 GB) (Free:0 GB) CDFS
5 Drive g: (Crysis 2) (CDROM) (Total:7.62 GB) (Free:0 GB) CDFS
6 Drive h: (BATMANAA) (CDROM) (Total:7.94 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\GAN-PC

Administrator Gan Guest
UpdatusUser


**** End of log ****


This is the malwarebytes log:

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.13.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Gan :: GAN-PC [administrator]

Protection: Disabled

14/7/2012 9:43:14 AM
mbam-log-2012-07-14 (09-43-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 228021
Time elapsed: 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


And now the final log:


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-14 09:52:46
-----------------------------
09:52:46.117 OS Version: Windows x64 6.1.7601 Service Pack 1
09:52:46.117 Number of processors: 8 586 0x3A09
09:52:46.117 ComputerName: GAN-PC UserName: Gan
09:53:17.253 Initialze error 1
09:57:53.160 AVAST engine defs: 12071301
09:59:45.353 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
09:59:45.353 Disk 0 Vendor: ST1000LM 2AR1 Size: 953869MB BusType: 3
09:59:45.369 Disk 0 MBR read successfully
09:59:45.369 Disk 0 MBR scan
09:59:45.384 Disk 0 unknown MBR code
09:59:45.384 Disk 0 Partition 1 00 EE GPT 2097151 MB offset 1
09:59:45.384 Disk 0 scanning C:\Windows\system32\drivers
09:59:45.384 Service scanning
09:59:45.918 Modules scanning
09:59:45.918 Disk 0 trace - called modules:
09:59:45.928 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys iaStor.sys sptd.sys hal.dll
09:59:45.928 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8007844790]
09:59:45.928 3 CLASSPNP.SYS[fffff8800256e43f] -> nt!IofCallDriver -> [0xfffffa800758c630]
09:59:45.928 5 ACPI.sys[fffff880011927a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8007587050]
09:59:45.938 AVAST engine scan C:\Windows
09:59:45.938 AVAST engine scan C:\Windows\system32
09:59:45.948 AVAST engine scan C:\Windows\system32\drivers
09:59:45.948 AVAST engine scan C:\Users\Gan
09:59:45.958 AVAST engine scan C:\ProgramData
09:59:45.958 Scan finished successfully
10:00:04.530 Disk 0 MBR has been saved successfully to "C:\Users\Gan\Desktop\MBR.dat"
10:00:04.530 The log file has been saved successfully to "C:\Users\Gan\Desktop\aswMBR.txt"


Thank you a lot for taking your time to help me.

Edited by whatever111, 13 July 2012 - 08:58 PM.


#4 Broni

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Posted 15 July 2012 - 11:48 AM

I don't see anything malicious.

Where exactly does Kaspersky see that threat?
File name and its location?

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#5 whatever111

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Posted 15 July 2012 - 11:51 PM

It was located in C:\documents and settings\user\appdata\local\mozilla\firefox\profiles

I think maybe it was properly deleted after I chose the delete option.

#6 Broni

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Posted 16 July 2012 - 12:00 AM

File name?
Did Kaspersky take care of it?

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#7 whatever111

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Posted 16 July 2012 - 04:52 AM

It was some random name. brxu5c4q.default\cache\f\c8\69c36d01. The status is deleted. I just want to make sure that it is completely deleted.

#8 Broni

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Posted 16 July 2012 - 05:56 PM

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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