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my man's computer has bchelper.exe


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#1 sybl_a

sybl_a

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Posted 12 July 2012 - 10:08 PM

My boyfriend was infected with Browser Companion Helper (bchelper.exe). I used malwarebytes full scan to remove it, but there are still some lingering symptoms. AVG would not start up (will post error message that comes up later). I had some redirects from Youtube to a torrent site, computer was running painfully slow. It is still running slowly (though not so bad as before) and bchelper.exe no longer appears in the task manager. It tried to knock Malwarebytes off, but was thankfully unsuccessful. It also said "your malwarebytes trial has expired" partway through the scan (again, it didn't close). I will post the log if anyone here wants it. Another odd symptom was that things he'd erased reappeared on the desktop. Can somebody point me in the right direction as to how to get rid of this for good? His computer is a Dell Inspiron and the system is Windows Vista.

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