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Computer was running very slowly

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2 replies to this topic

#1 hybro


  • Members
  • 2 posts
  • Local time:04:44 AM

Posted 12 July 2012 - 11:59 AM

Having run ComboFix, without a helper, I came to the ComboFix Log File and the instructions stated that the computer needed further analysis to find out if there were any further infections.I do seem to have lost that file probably because I must have saved it incorrectly so as requested I have attached the DDS files.
i could not create a GMER Log as the scan did not complete after running for 3 hours Windows shut down with the message "A problem has been detected and Windows has been shut down to prevent damage to your computer." DRIVER_IRQL_NOT_LESS_OR_EQUAL. When it tried to restart itself I had the message "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER" which I did with no response.
I had to press and hold the "ON" button to shut down after which it started correctly
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Diane at 10:32:18 on 2012-07-12
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1401 [GMT 1:00]
AV: Kaspersky PURE 2.0 *Enabled/Updated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky PURE 2.0 *Enabled*
============== Running Processes ===============
D:\WINDOWS\system32\svchost.exe -k DcomLaunch
D:\WINDOWS\System32\svchost.exe -k netsvcs
D:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
E:\Program Files\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe
D:\Program Files\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe
D:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
D:\Program Files\Common Files\Motive\McciCMService.exe
D:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
D:\WINDOWS\system32\svchost.exe -k imgsvc
E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
D:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
E:\Program Files\QuickTime\qttask.exe
E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
E:\Program Files\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe
E:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
D:\WINDOWS\System32\svchost.exe -k HTTPFilter
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Mozilla Firefox\plugin-container.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - d:\program files\yahoo!\companion\installs\cpn2\yt.dll
uURLSearchHooks: IncrediMail MediaBar 2 Toolbar: {d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0} - d:\program files\incredimail_mediabar_2\prxtbInc2.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - d:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - e:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - d:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - e:\program files\kaspersky lab\kaspersky pure 2.0\ievkbd.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - d:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - d:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - d:\program files\msn toolbar\platform\6.3.2291.0\npwinext.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - d:\program files\windows live\toolbar\wltcore.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - e:\program files\kaspersky lab\kaspersky pure 2.0\klwtbbho.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - d:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - e:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - d:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - d:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: @d:\program files\msn toolbar\platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - d:\program files\msn toolbar\platform\6.3.2291.0\npwinext.dll
TB: {4E7BD74F-2B8D-469E-84BA-B830E8D4E122} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [Search Protection] d:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] d:\program files\yahoo!\search protection\SearchProtection.exe
mRun: [HPHUPD08] e:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [RemoteControl] "e:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [VTTimer] VTTimer.exe
mRun: [VTTrayp] VTtrayp.exe
mRun: [NvCplDaemon] RUNDLL32.EXE d:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [YSearchProtection] "d:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [QuickTime Task] "e:\program files\quicktime\qttask.exe" -atboottime
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [HP Software Update] e:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [iolo Startup] "d:\program files\iolo\common\lib\ioloLManager.exe"
mRun: [Microsoft Default Manager] "d:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [AVP] "e:\program files\kaspersky lab\kaspersky pure 2.0\avp.exe"
dRun: [CTFMON.EXE] d:\windows\system32\CTFMON.EXE
dRun: [TurboBackup] e:\progra~1\tbksche.exe -s
StartupFolder: d:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - e:\program files\netgear\wg311v3\wlancfg5.exe
IE: Add to Anti-Banner - e:\program files\kaspersky lab\kaspersky pure 2.0\ie_banner_deny.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - e:\progra~1\micros~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - d:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - d:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - e:\program files\kaspersky lab\kaspersky pure 2.0\ievkbd.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - e:\program files\kaspersky lab\kaspersky pure 2.0\klwtbbho.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - e:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - d:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E04EAE82-14AD-41CB-BF5A-45556ABB8347} - hxxp://esupport.aolsvc.aol.co.uk/uk/engine/aolcinst_uk_uk.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer =
TCP: Interfaces\{69DB3080-7D1C-4A2E-882B-9AD2098EBA78} : DhcpNameServer =
TCP: Interfaces\{ED203D9E-2433-48FA-BA8C-8501527C287E} : DhcpNameServer =
Handler: ms-its50 - {F8606A00-F5CF-11D1-B6BB-0000F80149F6} - d:\program files\common files\microsoft shared\information retrieval\itss50.dll
Handler: msref - {74D92DF3-6D9D-11D1-8B38-006097DBED7A} - d:\progra~1\common~1\micros~1\refere~1\msref.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - d:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - d:\windows\system32\rundll32.exe d:\windows\system32\advpack.dll,launchinfsectionex d:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
================= FIREFOX ===================
FF - ProfilePath - d:\documents and settings\diane\application data\mozilla\firefox\profiles\rgnxqu10.default\
FF - prefs.js: browser.search.selectedEngine -
FF - prefs.js: browser.startup.homepage - hxxp://www.booksonboard.com/index.php?ebooks-audio-books
FF - prefs.js: keyword.URL - hxxp://mystart.incredimail.com/?loc=ff_address_bar&a=NUY7pK1WCv&search=
FF - prefs.js: network.proxy.type - 2
FF - plugin: d:\documents and settings\all users\application data\zylom\zylomgamesplayer\npzylomgamesplayer.dll
FF - plugin: d:\program files\common files\motive\npMotive.dll
FF - plugin: d:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: d:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: d:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: d:\windows\system32\macromed\flash\NPSWF32_11_3_300_262.dll
FF - plugin: e:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: e:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: e:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: e:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: e:\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: e:\program files\quicktime\plugins\npqtplugin6.dll
============= SERVICES / DRIVERS ===============
R0 CSCrySec;InfoWatch Encrypt Sector Library driver;d:\windows\system32\drivers\CSCrySec.sys [2011-9-27 88632]
R0 kl1;kl1;d:\windows\system32\drivers\kl1.sys [2011-10-20 135984]
R0 klbg;Kaspersky Lab Boot Guard Driver;d:\windows\system32\drivers\klbg.sys [2008-1-29 36880]
R0 RapportKELL;RapportKELL;d:\windows\system32\drivers\RapportKELL.sys [2012-3-11 56208]
R1 CSVirtualDiskDrv;InfoWatch Virtual Disk driver;d:\windows\system32\drivers\CSVirtualDiskDrv.sys [2011-9-27 39352]
R1 kl2;kl2;d:\windows\system32\drivers\kl2.sys [2011-10-20 13104]
R1 KLIF;Kaspersky Lab Driver;d:\windows\system32\drivers\klif.sys [2011-9-27 583472]
R1 RapportCerberus_34302;RapportCerberus_34302;d:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\34302\RapportCerberus32_34302.sys [2011-12-17 228208]
R1 RapportEI;RapportEI;d:\program files\trusteer\rapport\bin\RapportEI.sys [2012-3-11 71440]
R1 RapportPG;RapportPG;d:\program files\trusteer\rapport\bin\RapportPG.sys [2012-3-11 164112]
R2 AVP;Kaspersky Anti-Virus Service;e:\program files\kaspersky lab\kaspersky pure 2.0\avp.exe [2011-12-24 202296]
R2 CSObjectsSrv;CryptoStorage control service;d:\program files\common files\infowatch\cryptostorage\ProtectedObjectsSrv.exe [2009-12-21 743992]
R2 fssfltr;FssFltr;d:\windows\system32\drivers\fssfltr_tdi.sys [2009-3-15 54752]
R2 ioloSystemService;iolo System Service;d:\program files\iolo\common\lib\ioloServiceManager.exe [2011-4-17 1047336]
R2 TBKNTService;TBKNTService;e:\progra~1\TBKNTService.exe [2005-6-23 57344]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;d:\windows\system32\drivers\klim5.sys [2009-9-14 32272]
R3 klmouflt;Kaspersky Lab KLMOUFLT;d:\windows\system32\drivers\klmouflt.sys [2009-11-2 19472]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;d:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-6-19 257696]
S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;d:\windows\system32\drivers\bcmwlhigh5.sys --> d:\windows\system32\drivers\bcmwlhigh5.sys [?]
S3 fsssvc;Windows Live Family Safety Service;d:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 LLUSBFLT;LLUSBFLT;d:\windows\system32\drivers\llusbflt.sys [2005-8-3 4736]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager; [x]
S3 MozillaMaintenance;Mozilla Maintenance Service;d:\program files\mozilla maintenance service\maintenanceservice.exe [2012-7-11 113120]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;d:\windows\system32\drivers\usbbc2.sys [2005-8-3 8960]
S3 RapportIaso;RapportIaso;d:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\28896\RapportIaso.sys [2011-7-24 21520]
=============== File Associations ===============
=============== Created Last 30 ================
2012-07-12 09:22:58 770384 ----a-w- d:\program files\mozilla firefox\msvcr100.dll
2012-07-12 09:22:58 421200 ----a-w- d:\program files\mozilla firefox\msvcp100.dll
2012-07-11 14:46:17 97961 ----a-w- d:\windows\system32\drivers\klick.dat
2012-07-11 14:46:17 115369 ----a-w- d:\windows\system32\drivers\klin.dat
2012-07-11 14:40:48 -------- d-----w- d:\program files\common files\InfoWatch
2012-07-11 14:40:30 -------- d-----w- d:\documents and settings\all users\application data\Kaspersky Lab
2012-06-29 11:05:05 98816 ----a-w- d:\windows\sed.exe
2012-06-29 11:05:05 518144 ----a-w- d:\windows\SWREG.exe
2012-06-29 11:05:05 256000 ----a-w- d:\windows\PEV.exe
2012-06-29 11:05:05 208896 ----a-w- d:\windows\MBR.exe
2012-06-29 10:35:43 -------- d-----w- d:\program files\CCleaner
2012-06-29 10:01:31 17464 ----a-w- d:\windows\system32\roboot.exe
2012-06-28 14:57:54 -------- d-----w- d:\windows\system32\wbem\repository\FS
2012-06-28 14:57:54 -------- d-----w- d:\windows\system32\wbem\Repository
2012-06-28 14:51:45 -------- d-----w- d:\documents and settings\diane\application data\HpUpdate
2012-06-28 14:45:34 -------- d-----w- d:\windows\system32\en
2012-06-28 14:45:34 -------- d-----w- d:\windows\system32\bits
2012-06-28 14:36:15 -------- d-----w- d:\windows\EHome
2012-06-28 14:17:51 -------- d-----w- d:\program files\iolo
2012-06-28 14:17:51 -------- d-----w- d:\documents and settings\diane\application data\iolo
2012-06-28 14:17:51 -------- d-----w- d:\documents and settings\all users\application data\iolo
2012-06-28 14:16:32 -------- d-----w- d:\documents and settings\diane\local settings\application data\Babylon
2012-06-28 14:16:32 -------- d-----w- d:\documents and settings\diane\application data\Babylon
2012-06-28 14:16:31 -------- d-----w- d:\program files\Free Offers from Freeze.com
2012-06-28 14:16:26 -------- d-----w- d:\windows\wt
2012-06-27 16:34:46 -------- d-----w- d:\documents and settings\diane\application data\Iminent
2012-06-27 16:29:08 -------- d-----w- d:\documents and settings\all users\application data\Spybot - Search & Destroy
2012-06-27 14:24:58 -------- d-----w- d:\documents and settings\diane\application data\PerformerSoft
2012-06-27 14:23:05 -------- d-----w- d:\documents and settings\diane\application data\Malwarebytes
2012-06-27 14:21:56 -------- d-----w- d:\documents and settings\all users\application data\Malwarebytes
2012-06-27 08:48:35 953856 -c----w- d:\windows\system32\dllcache\mfc40u.dll
2012-06-27 08:42:29 617472 -c----w- d:\windows\system32\dllcache\comctl32.dll
2012-06-27 08:30:06 139656 -c----w- d:\windows\system32\dllcache\rdpwd.sys
2012-06-27 08:28:26 40960 -c----w- d:\windows\system32\dllcache\ndproxy.sys
2012-06-27 08:27:45 521728 -c----w- d:\windows\system32\dllcache\jsdbgui.dll
2012-06-27 08:23:28 105472 -c----w- d:\windows\system32\dllcache\mup.sys
2012-06-27 08:15:50 10496 -c----w- d:\windows\system32\dllcache\ndistapi.sys
2012-06-27 08:15:38 3072 -c----w- d:\windows\system32\dllcache\iacenc.dll
2012-06-27 08:15:38 3072 ------w- d:\windows\system32\iacenc.dll
2012-06-27 08:12:13 45568 -c----w- d:\windows\system32\dllcache\wab.exe
2012-06-20 12:01:46 -------- d-----w- d:\program files\MSN Toolbar
2012-06-20 12:01:13 -------- d-----w- d:\program files\Bing Bar Installer
2012-06-20 11:59:20 544616 ------w- d:\windows\system32\HPDiscoPM5B12.dll
2012-06-20 11:59:02 270696 ----a-w- d:\windows\system32\hpinksts5B12LM.dll
2012-06-20 11:59:01 429928 ----a-w- d:\windows\system32\hpinksts5B12.dll
2012-06-20 11:59:00 216424 ----a-w- d:\windows\system32\hpinkcoi5B12.dll
2012-06-19 18:36:29 419488 ----a-w- d:\windows\system32\FlashPlayerApp.exe
2012-06-19 17:02:41 -------- d-----w- d:\windows\system32\scripting
2012-06-19 17:02:24 -------- d-----w- d:\windows\l2schemas
2012-06-13 14:42:55 -------- d-----w- d:\documents and settings\diane\application data\Vast Studios
2012-06-13 13:42:18 -------- d-----w- d:\documents and settings\diane\application data\Enki Games
==================== Find3M ====================
2012-07-12 09:13:39 70304 ----a-w- d:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-02 14:19:44 22040 ----a-w- d:\windows\system32\wucltui.dll.mui
2012-06-02 14:19:38 219160 ----a-w- d:\windows\system32\wuaucpl.cpl
2012-06-02 14:19:38 15384 ----a-w- d:\windows\system32\wuaucpl.cpl.mui
2012-06-02 14:19:34 15384 ----a-w- d:\windows\system32\wuapi.dll.mui
2012-06-02 14:19:30 17944 ----a-w- d:\windows\system32\wuaueng.dll.mui
2012-06-02 14:18:58 275696 ----a-w- d:\windows\system32\mucltui.dll
2012-06-02 14:18:58 214256 ----a-w- d:\windows\system32\muweb.dll
2012-06-02 14:18:58 17136 ----a-w- d:\windows\system32\mucltui.dll.mui
2012-05-31 13:22:09 599040 ----a-w- d:\windows\system32\crypt32.dll
2012-05-31 13:22:09 599040 ----a-w- d:\windows\system32\crypt32(2)(2).dll
2012-05-16 15:08:26 916992 ----a-w- d:\windows\system32\wininet.dll
2012-05-15 13:20:33 1863168 ----a-w- d:\windows\system32\win32k.sys
2012-05-15 13:20:33 1863168 ----a-w- d:\windows\system32\win32k(2)(2).sys
2012-05-11 14:42:33 43520 ----a-w- d:\windows\system32\licmgr10.dll
2012-05-11 14:42:33 1469440 ----a-w- d:\windows\system32\inetcpl.cpl
2012-05-11 11:38:02 385024 ----a-w- d:\windows\system32\html.iec
2012-05-04 13:16:13 2148352 ----a-w- d:\windows\system32\ntoskrnl.exe
2012-05-04 12:32:19 2026496 ----a-w- d:\windows\system32\ntkrnlpa.exe
2012-05-02 13:46:36 139656 ----a-w- d:\windows\system32\drivers\rdpwd.sys
2012-04-17 09:11:44 33280 ----a-w- d:\windows\system32\iolobtdfg.exe
2012-04-17 09:11:34 15360 ----a-w- d:\windows\system32\smrgdf.exe
2012-04-17 08:37:02 2095816 ----a-w- d:\windows\system32\Incinerator32.dll
2004-08-04 12:00:00 94784 --sh--w- d:\windows\twain.dll
2008-04-14 00:12:07 50688 --sh--w- d:\windows\twain_32.dll
2008-04-14 00:12:32 11776 --sh--w- d:\windows\system32\regsvr32.exe
============= FINISH: 10:38:40.96 ===============

Attached Files

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Posted 17 July 2012 - 12:00 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/460399 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot


    Bleepin' Binary Bot

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Posted 22 July 2012 - 12:05 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

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