If you have no more problems, then we're done here. Your computer is clean.
Finally, we have to take a few steps to clean up and protect your computer.Step 1Important Note
: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system
Please follow these steps to remove older version Java components and update:
- Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
- Look for "Java Platform, Standard Edition".
- Click the "Download JRE" button to the right.
- Read the License Agreement, and then check the box that says: "Accept License Agreement".
- From the list, select your OS and Platform (32-bit or 64-bit).
64-bit OS users, should read: Which Java download should I choose for my 64-bit Windows operating system?
- If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
> Control Panel, double-click on Add/Remove Programs
or Programs and Features
in Vista/Windows 7 and remove all
older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-7u5-windows-i586.exe (or jre-7u5-windows-x64.exe for 64-bit) to install the newest version.
- If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
- When the Java Setup - Welcome window opens, click the Install > button.
- If offered any unwanted software or toolbars during installation, just uncheck the box before continuing unless you want it.
- The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe)
adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service
if you don't want to use it:
Step 2Important Note
- Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
- Click Ok and reboot your computer.
: Your version of Firefox
is out of date
. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system
. Please follow these steps to update Firefox:Step 3
I've seen that User Account Control (UAC) is disabled on your computer. This windows feature can help you to protect your computer against malware.
I recommend enabling it. Have a look here:http://windows.microsoft.com/en-us/windows-vista/Turn-User-Account-Control-on-or-offStep 4
- Press the "windows key" + "R"
- Copy and paste the following code into the box
- Click ok.
- ComboFix will be uninstalled now.
To protect your computer from similar infections in the future, I recommend a couple of useful programs, including a few tips:Practice Safe Internet
One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will. Below are a list of simple precautions to take to keep your computer clean and running securely:
Visit Microsoft's Windows Update Site Frequently
- If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that. Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
- If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
- If you receive an attachment from someone you know, and it looks suspicious, then it probably is. The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.
- If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article: Foistware, And how to avoid it.
There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. For a list of these types of programs we recommend you visit this link: Rogue/Suspect Anti-Spyware Products & Web Sites
- Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you. We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window. If there is a menu that comes up saying Add to Favorites... you know it's a fake.
- Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.
- When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.
- Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
- Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site.
- DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
It is important that you visit http://www.windowsupdate.com
regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.Update your AntiVirus Software
It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector
and Calendar of Updates.Install an AntiMalware Program
A highly recommended and free Anti-Malware program is Malwarebytes' Anti-Malware
Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiMalware program on a regular basis just as you would an antivirus software. Install SpywareBlaster
SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:Using SpywareBlaster to protect your computer from Spyware and MalwareUpdate all these programs regularly
Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT
be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.Step 6Please give me a short notice, when you're done and have no more questions, so I can delete the topic from my subscriptions.