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Please help me fix my PC (AMD GPU, ASRock mobo) - monitor won't display image


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#1 omgfml

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Posted 11 July 2012 - 10:50 PM

I fired up battlefield 3 and as the game loaded up I got an error saying that my AMD video drivers crashed (or something along those lines). I figured I had to update my video drivers since I hadn't done so in a while. I had just updated my razer mouse drivers and the process was to uninstall the current mouse drivers then install the updated ones. So I figured the process was the same for my video drivers.

My graphics card website had a guide for driver installation. The first page detailed what happens when you install their drivers and the 2nd detailed how to uninstall them and use driver sweeper. It never mentioned whether you were supposed to uninstall your current AMD video drivers (or software suite) before updating to newer versions. I assumed from my experience with the mouse drivers and the mention of uninstallation in the guide that you must uninstall the current drivers first. So I uninstalled the AMD software suite that manages the video drivers and my monitor went off. I plugged the data cable into the mobo video input and the monitor came back on. I clicked the "ok" boxes to complete the uninstallation process and then clicked restart my computer.

When my computer booted back up I got no image on my monitor despite the system booting up (indicated by the keyboard, mouse, and tower lighting back up after shutting off).

What happened to my computer? How do I get my monitor to display images again?

My mobo is an ASRock Z68 Extreme 3, and graphics card is xfx AMD radeon HD 6870.

Edited by omgfml, 11 July 2012 - 11:00 PM.


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#2 omgfml

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Posted 11 July 2012 - 11:04 PM

*I plugged the data cable into the mobo input (not output).

#3 KING_OF_SAND

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Posted 12 July 2012 - 05:20 AM

So after uninstalled your 6870 driver your display does not come in at all?

If you can get into "Safe mode with Networking" you can download and install your new GPU driver.

Edited by KING_OF_SAND, 12 July 2012 - 05:20 AM.

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#4 coxchris

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Posted 12 July 2012 - 11:33 AM

It should go back to VGA standard after you uninstall drivers

Was it working when before you fired up the game or was this the first time you experience this issue?

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