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mp4 player directory missing


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4 replies to this topic

#1 xpcat

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Posted 11 July 2012 - 04:14 PM

I plugged my Black Pearl mp4 player into my computer and It's directory was missing. Is this repairable?

It has a mp3 player, camera, radio, text reader, video player, and audio recorder. These show on the player's screen but when I navigate to them and hit enter, the player freezes and I have to turn the power switch off to reset it.

The above functions do not show on the computer when I select and expand the directory for the usb connected player.

I found the user manual and a cd for firmware and other things, but am having a difficult time understanding what to do.
Some of the applications are for os98 and some are for xp. There is an auto-install.

Is it firmware that I should try to install?

thank you

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#2 Capn Easy

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Posted 15 July 2012 - 05:07 PM

Sorry, but I've never seen that brand. Some manufacturers offer a "recovery" program that can help in a situation like this, but even then there is no guarantee that your files will be safe. That's probably your best hope ... but honestly, it's a slim one.

#3 xpcat

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Posted 16 July 2012 - 05:46 PM

Thank you....I'll search around for a "recovery program".

So, it would not be the "firmware"?

thanks

#4 Capn Easy

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Posted 17 July 2012 - 02:31 AM

I don't know for a fact.

#5 code13

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Posted 12 October 2012 - 11:49 AM

Yes, the firmware is pretty much the same as an "operating system" for the mp4 player. If it is damaged, or missing files... the firmware should replace it and it'll be like new.




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