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Hallmark Card Studio


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#1 suerkent

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Posted 10 July 2012 - 08:33 AM

I have a Hallmark Card Studio 2 (version 2.0) which I have had several years. Originally used with my windows xp........then got a windows 7 and D/L same program. It worked great for quite a while, THEN w/o warning, the event planner disappeared. The card studio, itself is still workable, but the event planner says it wasn't installed. Ergo, I could install it again (*), BUT I would lose all my pertinent info, and cards I have saved, by uninstalling it, first. I have lots of cards I want to keep. As I said, this event planner was working up until recently. This evidently has happened to others.....some claim windows 7 won't operate it...others claim a windows update is to blame. Whatever the cause, does anyone know why this happened, or how I can get the event planner back w/o losing my data?

(*) there is no guarantee by re-installing the event planner would d/l properly.

Thanks for any insight,
sue

Edited by hamluis, 10 July 2012 - 01:17 PM.
Moved from Win 7 to Graphics Design & Photo Editing - Hamluis.


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#2 Orange Blossom

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Posted 10 July 2012 - 08:46 AM

It seems to me that the cards would be in a database file somewhere in the files for the program. If we could determine which file that is, you could copy and save that file to another location. Then, when the software is reinstalled, you could then move that database file into the newly installed program folder.

I've been searching for directions on how to do that, but I have come up with a blank. Is there anything in the help files of the software that covers that contingency?

Another thought. Does your version of Windows 7 have XP compatibility? If so, you could try running the program in compatibility mode.

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#3 suerkent

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Posted 10 July 2012 - 11:51 AM

Thanks for the ideas. I will check into compatibility...I dont have any idea where the data is stored.
thanks again,
sue

#4 hamluis

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Posted 10 July 2012 - 05:17 PM

Database and data files for programs like this...are normally stored under the program directory found under C:\Program Files\Hallmark.

Louis

#5 suerkent

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Posted 10 July 2012 - 05:56 PM

Thanks, I'll give it a go. The compatibility with the windows xp did nothing.
Appreciate your info.
sue




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