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Choppy video streaming suddenly


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4 replies to this topic

#1 m0le

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Posted 09 July 2012 - 08:39 PM

My speedtest results show that currently my upload speed is 0.31 mbps and my download is 0.35 mpbs. Usually I get about 4.5 mb download and I have no idea why it's suddenly so slow. This has been like this for round about a week. Could be the ISP but even they wouldn't throttle the speed non-stop for 7 days... Have another laptop connected which is also having the same issues.

Not sure what specs you want so let me know and I'll grab them for you.

Flash player was updated recently and it seems to be a problematic update from what I can find, but it must be the low download speed causing this, right?

Any ideas, anyone?
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#2 rotor123

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Posted 10 July 2012 - 04:19 PM

m0le, when two computers are slow on the same amount on the same connection I have to blame the connection.

I think you need to get in touch with the ISP and have them resolve this issue.

Where I am if you still have connectivity they can usually get diagnostic readings remotely.

Here in New Jersey, USA I would call my ISP and they would roll a truck. The technician would have a meter to hookup to the line coming into the house and measure signal levels. I'm on 101 Megabit cable. When I went back to cable internet from DSL (4Megabit) even though the TV picture was fine, no internet. The tech came out on a Sunday, measured line levels and diagnosed bad connectors. He replaced the connectors at each end of the cable drop to the house. Problem solved.

We had DSL at work and it kept getting slower and slower. We went to cable internet, problem solved.

Good Luck
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#3 m0le

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Posted 10 July 2012 - 07:01 PM

Thanks for the tip, Roger. I'll call the ISP tomorrow :thumbup2:
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#4 m0le

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Posted 21 July 2012 - 07:38 PM

Thanks Roger. The ISP throttled my bandwidth - they suspect a faulty microfilter. In the meantime they upped my speed to 8.91 :thumbup2:
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#5 rotor123

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Posted 22 July 2012 - 09:54 AM

Glad is was such a speedy solution (Pun intended)

Roger

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