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Cannot remove program

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#1 Laura_18


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Posted 09 July 2012 - 09:20 AM

I wish to remove a program called "Roxio Creator 2011 Pro".

When I click "remove" I am taken to a wizard that gives me the following error message: "Cannot uninstall: Certificate file not found." After receiving this error, my computer freezes for a few minutes.

This program is very annoying; constantly barging in demanding updates and downloads and whatnot.

How do I uninstall it?

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#2 frankp316


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Posted 09 July 2012 - 10:04 AM

Try this.


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