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Help Please - FARBAR


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8 replies to this topic

#1 ncd923

ncd923

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  • Local time:07:39 AM

Posted 09 July 2012 - 08:39 AM

Hi I'm hoping somebody can help me with this,I read several posts about the same issue I have - I downloaded Norton's Power Eraser and now my computer will not boot, system restore does not work either , I read several posts about farbar, but saw they all said to post specific informtion after doing certain steps, I have done all the steps up to the scan, here is the scan -

Scan result of Farbar Recovery Scan Tool Version: 08-07-2012
Ran by SYSTEM at 09-07-2012 09:36:33
Running from I:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2281256 2010-09-13] (Synaptics Incorporated)
HKLM\...\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s [6489704 2010-09-21] (Realtek Semiconductor)
HKLM\...\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden [363064 2010-07-21] (Hewlett-Packard Company)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [161304 2010-08-25] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [386584 2010-08-25] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [415256 2010-08-25] (Intel Corporation)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1436736 2011-06-15] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [37296 2012-03-27] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [586296 2010-11-09] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [624248 2007-05-10] (Adobe Systems Inc.)
HKLM-x32\...\Run: [Adobe_ID0EYTHM] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE [1884160 2007-03-20] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [254696 2011-06-09] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [Browser companion helper] C:\Program Files (x86)\BrowserCompanion\BCHelper.exe /T=3 /CHI=gmdfpnpdmnjaffhcdbobdjpolhpacaem [x]
HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2012-02-20] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [421736 2012-03-27] (Apple Inc.)
HKLM-x32\...\Run: [HostManager] C:\Program Files (x86)\Common Files\AOL\1339441915\ee\AOLSoftware.exe [41800 2010-03-07] (AOL Inc.)
HKU\NDC923\...\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden [2736128 2010-08-16] (Hewlett-Packard Company)
HKU\Nichole\...\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden [2736128 2010-08-16] (Hewlett-Packard Company)
HKU\Nichole\...\Run: [Nike+ Connect] "C:\Users\Nichole\AppData\Local\Nike\Nike+ Connect\Nike+ Connect daemon.exe" [x]
HKU\Nichole\...\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe [x]
HKU\Nichole\...\Run: [AOL Fast Start] "C:\Program Files (x86)\AOL Desktop 9.7b\AOL.EXE" -b [42320 2012-04-20] (AOL Inc.)
HKLM\...\RunOnce: [*Restore] C:\Windows\system32\rstrui.exe /RUNONCE [296960 2010-11-20] (Microsoft Corporation)
Winlogon\Notify\igfxcui: igfxdev.dll (Intel Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 192.168.1.1

==================== Services (Whitelisted) ======

3 Adobe Version Cue CS3; "C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe" -win32service [153792 2007-03-20] (Adobe Systems Incorporated)
3 AOL ACS; "C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe" [46640 2006-10-23] (AOL LLC)
2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [26680 2010-11-09] (Hewlett-Packard Development Company, L.P.)
3 McComponentHostService; "C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe" [227232 2010-01-15] (McAfee, Inc.)
2 MsMpSvc; "C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe" [12784 2011-04-27] (Microsoft Corporation)
3 NisSrv; "C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe" [288272 2011-04-27] (Microsoft Corporation)
2 UNS; "C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe" [2320920 2009-09-30] (Intel Corporation)

========================== Drivers (Whitelisted) =============

2 DS1410D; C:\Windows\SysWow64\Drivers\DS1410D.sys [7328 1998-07-10] ()
3 wanatw; C:\Windows\System32\DRIVERS\wanatw64.sys [24064 2006-11-29] (America Online, Inc.)
3 wdfsgusbV3; C:\Windows\System32\DRIVERS\wdfsgusb.sys [22024 2009-07-15] (Stenograph, LLC)
0 SMR250; C:\Windows\System32\drivers\SMR250.SYS [x]

========================== NetSvcs (Whitelisted) ===========


============ One Month Created Files and Folders ==============

2012-07-09 08:12 - 2012-07-09 08:12 - 00000000 ____D C:\FRST
2012-07-03 06:11 - 2012-07-03 06:13 - 00000000 ____D C:\Users\Nichole\Desktop\Malta 2010
2012-07-03 06:10 - 2012-07-03 06:10 - 00000000 ____D C:\Users\Nichole\Desktop\New folder
2012-06-27 11:41 - 2012-06-27 11:41 - 00013649 ____A C:\Users\Nichole\Documents\weddinghair1.zip
2012-06-27 11:41 - 2012-06-27 11:41 - 00000000 ____D C:\Users\Nichole\Documents\weddinghair1
2012-06-27 10:33 - 2012-06-27 10:33 - 00000000 ____D C:\Users\Nichole\AppData\Local\Macromedia
2012-06-27 09:32 - 2012-06-27 09:32 - 00065640 ____A C:\Users\NDC923\AppData\Local\GDIPFONTCACHEV1.DAT
2012-06-27 09:32 - 2012-06-27 09:32 - 00000000 ____D C:\Users\NDC923\AppData\Roaming\hpqLog
2012-06-27 09:32 - 2012-06-27 09:32 - 00000000 ____D C:\Users\NDC923\AppData\Roaming\Apple Computer
2012-06-27 09:32 - 2012-06-27 09:32 - 00000000 ____D C:\Users\NDC923\AppData\Local\AVG Secure Search
2012-06-27 09:32 - 2012-06-27 09:32 - 00000000 ____D C:\Users\NDC923\AppData\Local\AOL
2012-06-27 09:32 - 2012-06-27 09:32 - 00000000 ____D C:\Users\NDC923\AppData\Local\Adobe
2012-06-27 09:31 - 2012-07-09 07:00 - 00000000 ____D C:\users\NDC923
2012-06-27 09:31 - 2012-06-27 09:32 - 00000000 ____D C:\Users\NDC923\AppData\Roaming\Adobe
2012-06-27 09:31 - 2010-12-20 00:46 - 00000000 ____D C:\Users\NDC923\AppData\Roaming\Macromedia
2012-06-27 08:40 - 2012-07-09 07:00 - 00000000 ____D C:\Program Files (x86)\AVG Secure Search
2012-06-27 08:40 - 2012-06-27 08:40 - 00000000 ____D C:\Users\Nichole\AppData\Local\AVG Secure Search
2012-06-27 08:40 - 2012-06-27 08:40 - 00000000 ____D C:\Users\All Users\AVG Secure Search
2012-06-27 08:39 - 2012-07-09 07:00 - 00000000 ____D C:\Users\All Users\AVG2012
2012-06-27 08:39 - 2012-06-27 08:39 - 00000000 ___HD C:\$AVG
2012-06-27 08:38 - 2012-07-09 09:20 - 00000000 ____D C:\Program Files (x86)\AVG
2012-06-27 08:31 - 2012-07-09 09:26 - 00000000 ____D C:\Users\All Users\MFAData
2012-06-11 11:21 - 2012-07-09 09:26 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2012-06-11 11:21 - 2012-06-11 11:21 - 00001134 ____A C:\Users\Public\Desktop\Mozilla Firefox.lnk
2012-06-11 11:14 - 2012-07-09 09:21 - 00000000 ____D C:\Users\All Users\AOL Toolbar
2012-06-11 11:14 - 2012-06-11 11:14 - 00001038 ____A C:\Users\Public\Desktop\AOL Desktop 9.7.lnk
2012-06-11 11:14 - 2012-06-11 11:14 - 00000000 ____D C:\Program Files (x86)\AOL Toolbar
2012-06-11 11:12 - 2012-06-11 11:12 - 00000000 ____A C:\install.rdf
2012-06-11 11:11 - 2012-07-09 09:26 - 00000000 ____D C:\Program Files (x86)\AOL Desktop 9.7b
2012-06-11 11:11 - 2012-06-11 11:11 - 00000000 ____D C:\Program Files (x86)\AOL
2012-06-11 11:07 - 2012-06-11 11:07 - 00210888 ____A (AOL LLC.) C:\Users\Nichole\Downloads\AOL_Desktop_9.7(1).exe
2012-06-11 11:04 - 2012-06-11 11:05 - 17079781 ____A (Mozilla) C:\Users\Nichole\Downloads\AOL_Edition_for_Firefox(1).exe
2012-06-11 10:45 - 2012-06-11 10:46 - 17079781 ____A (Mozilla) C:\Users\Nichole\Downloads\AOL_Edition_for_Firefox.exe
2012-06-11 09:51 - 2012-06-11 09:51 - 00000000 ____D C:\Users\Nichole\AppData\Roaming\Roxio Log Files
2012-06-10 17:39 - 2012-06-10 17:39 - 00001783 ____A C:\Users\Public\Desktop\iTunes.lnk
2012-06-10 17:38 - 2012-07-09 09:21 - 00000000 ____D C:\Program Files\iTunes
2012-06-10 17:38 - 2012-07-09 09:21 - 00000000 ____D C:\Program Files\iPod

============ 3 Months Modified Files ========================

2012-06-27 11:41 - 2012-06-27 11:41 - 00013649 ____A C:\Users\Nichole\Documents\weddinghair1.zip
2012-06-27 09:32 - 2012-06-27 09:32 - 00065640 ____A C:\Users\NDC923\AppData\Local\GDIPFONTCACHEV1.DAT
2012-06-27 08:29 - 2011-08-10 11:41 - 00000900 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2012-06-27 08:22 - 2012-04-09 10:05 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2012-06-27 08:22 - 2010-12-20 00:40 - 01568871 ____A C:\Windows\WindowsUpdate.log
2012-06-26 19:35 - 2011-08-10 11:41 - 00000896 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2012-06-26 19:35 - 2009-07-13 20:45 - 00023248 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2012-06-26 19:35 - 2009-07-13 20:45 - 00023248 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2012-06-26 19:19 - 2012-03-17 07:43 - 00008127 ____A C:\Windows\setupact.log
2012-06-26 19:19 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-06-23 09:39 - 2012-04-09 10:05 - 00426184 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2012-06-23 09:39 - 2011-06-10 02:12 - 00070344 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2012-06-23 09:38 - 2012-04-30 12:08 - 09815752 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe
2012-06-18 12:46 - 2011-04-10 13:21 - 00000340 ____A C:\Windows\Tasks\HPCeeScheduleForNichole.job
2012-06-14 06:24 - 2009-07-13 21:13 - 00800354 ____A C:\Windows\System32\PerfStringBackup.INI
2012-06-14 06:10 - 2012-03-17 07:43 - 00469304 ____A C:\Windows\PFRO.log
2012-06-11 11:21 - 2012-06-11 11:21 - 00001134 ____A C:\Users\Public\Desktop\Mozilla Firefox.lnk
2012-06-11 11:15 - 2012-03-22 06:55 - 00063618 ____A C:\install.log
2012-06-11 11:14 - 2012-06-11 11:14 - 00001038 ____A C:\Users\Public\Desktop\AOL Desktop 9.7.lnk
2012-06-11 11:12 - 2012-06-11 11:12 - 00000000 ____A C:\install.rdf
2012-06-11 11:08 - 2011-04-01 17:43 - 00058696 ____A (AOL Inc.) C:\Windows\SysWOW64\AOLParconLink.exe
2012-06-11 11:07 - 2012-06-11 11:07 - 00210888 ____A (AOL LLC.) C:\Users\Nichole\Downloads\AOL_Desktop_9.7(1).exe
2012-06-11 11:05 - 2012-06-11 11:04 - 17079781 ____A (Mozilla) C:\Users\Nichole\Downloads\AOL_Edition_for_Firefox(1).exe
2012-06-11 10:46 - 2012-06-11 10:45 - 17079781 ____A (Mozilla) C:\Users\Nichole\Downloads\AOL_Edition_for_Firefox.exe
2012-06-11 09:58 - 2012-03-22 06:12 - 00000006 ____A C:\Windows\msoffice.ini
2012-06-11 09:47 - 2012-03-19 13:14 - 00001945 ____A C:\Users\Public\Desktop\PC Scan & Repair by Reimage.lnk
2012-06-10 17:39 - 2012-06-10 17:39 - 00001783 ____A C:\Users\Public\Desktop\iTunes.lnk
2012-06-04 16:31 - 2012-06-04 16:31 - 00001998 ____A C:\Users\Nichole\Desktop\Kindle.lnk
2012-06-02 06:47 - 2012-03-17 11:26 - 00001532 ____A C:\Windows\System32\reimage.rep
2012-06-02 06:38 - 2012-03-17 10:14 - 00000320 ____A C:\Windows\reimage.ini
2012-06-02 05:54 - 2012-03-17 10:34 - 00009728 ____A C:\Windows\System32\Native.exe
2012-05-10 13:19 - 2009-07-13 20:45 - 02218472 ____A C:\Windows\System32\FNTCACHE.DAT
2012-05-09 06:57 - 2012-03-19 13:58 - 00065640 ____A C:\Windows\SysWOW64\GDIPFONTCACHEV1.DAT
2012-05-03 02:42 - 2012-03-17 12:19 - 00000000 ____A C:\Windows\V7PTMPPR.SGTMP
2012-05-01 10:13 - 2012-05-01 10:13 - 00024738 ____A C:\Users\Nichole\Documents\SALONPACKAGES.zip
2012-04-28 08:48 - 2012-04-28 08:48 - 09649120 ____A C:\Users\Nichole\Documents\LasioKeratinTreatments.zip
2012-04-26 16:03 - 2011-05-02 10:49 - 57848688 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe
2012-04-20 14:50 - 2012-04-20 14:50 - 00499712 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msvcp71.dll
2012-04-20 14:50 - 2012-04-20 14:50 - 00348160 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msvcr71.dll
2012-04-20 14:50 - 2012-04-20 14:50 - 00163840 ____A (America Online) C:\Windows\SysWOW64\jgdw400.dll
2012-04-20 14:50 - 2012-04-20 14:50 - 00027648 ____A (Johnson-Grace Company) C:\Windows\SysWOW64\jgpl400.dll
2012-04-12 02:42 - 2012-04-12 02:42 - 00000165 ____A C:\Users\Nichole\Documents\~$ViviscalProfessionalPriceSheet2012.xlsx
2012-04-12 02:41 - 2012-04-12 02:41 - 01519872 ____A C:\Users\Nichole\Documents\ViviscalProfessionalPriceSheet2012.xlsx

========================= Known DLLs (Whitelisted) ============


========================= Bamital & volsnap Check ============

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

========================= Memory info ======================

Percentage of memory in use: 18%
Total physical RAM: 3893.86 MB
Available physical RAM: 3189.57 MB
Total Pagefile: 3892.01 MB
Available Pagefile: 3180.95 MB
Total Virtual: 8192 MB
Available Virtual: 8191.91 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:279.11 GB) (Free:201.55 GB) NTFS ==>[System with boot components (obtained from reading drive)]
2 Drive e: (RECOVERY) (Fixed) (Total:18.68 GB) (Free:2.67 GB) NTFS ==>[System with boot components (obtained from reading drive)]
3 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
6 Drive i: () (Removable) (Total:29.8 GB) (Free:29.52 GB) FAT32
7 Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
8 Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS ==>[System with boot components (obtained from reading drive)]

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 298 GB 0 B
Disk 1 No Media 0 B 0 B
Disk 2 Online 29 GB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 199 MB 1024 KB
Partition 2 Primary 279 GB 200 MB
Partition 3 Primary 18 GB 279 GB
Partition 4 Primary 103 MB 297 GB

==================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 Y SYSTEM NTFS Partition 199 MB Healthy

==================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C NTFS Partition 279 GB Healthy

==================================================================================

Disk: 0
Partition 3
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 E RECOVERY NTFS Partition 18 GB Healthy

==================================================================================

Disk: 0
Partition 4
Type : 0C
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 F HP_TOOLS FAT32 Partition 103 MB Healthy

==================================================================================

Partitions of Disk 2:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 29 GB 16 KB

==================================================================================

Disk: 2
Partition 1
Type : 0C
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 6 I FAT32 Removable 29 GB Healthy

==================================================================================
==========================================================
TDL4: custom:26000022 <===== ATTENTION!


==========================================================

Last Boot: 2012-06-18 13:40

======================= End Of Log ==========================












thank you in advance for your/any help.

BC AdBot (Login to Remove)

 


#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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  • Local time:08:39 AM

Posted 09 July 2012 - 11:19 AM

Hi

Please do the following:


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
TDL4: custom:26000022 
end

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options then select Command Prompt

Run FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Now restart, let it boot normally and tell me how it went.


NEXT


Refer to the ComboFix User's Guide

  • Download ComboFix from the following location:

    Link

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 ncd923

ncd923
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  • Local time:07:39 AM

Posted 09 July 2012 - 11:49 AM

Thank you so much for your quick response! Here is the fix log:

Fix result of Farbar Recovery Tool (FRST written by Farbar) Version: 08-07-2012
Ran by SYSTEM at 2012-07-09 12:45:21 Run:1
Running from I:\

==============================================


The operation completed successfully.
The operation completed successfully.

==== End of Fixlog ====




restarted normally and was able to boot windows, started up as usual. Now I will go on to the next step as you instructed.

#4 ncd923

ncd923
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Posted 09 July 2012 - 12:44 PM

Here is the log from combofix:

ComboFix 12-07-08.02 - Nichole 07/09/2012 13:15:54.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2503 [GMT -4:00]
Running from: c:\users\Nichole\Desktop\ComboFix.exe
AV: AVG Internet Security 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
FW: AVG Internet Security 2012 *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
SP: AVG Internet Security 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Nichole\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Check
.
.
((((((((((((((((((((((((( Files Created from 2012-06-09 to 2012-07-09 )))))))))))))))))))))))))))))))
.
.
2012-07-09 17:26 . 2012-07-09 17:26 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-06-27 16:38 . 2012-07-09 19:09 -------- d-----w- c:\program files (x86)\AVG
2012-06-27 16:31 . 2012-07-09 17:13 -------- d-----w- c:\programdata\MFAData
2012-06-11 19:14 . 2012-07-09 19:10 -------- d-----w- c:\programdata\AOL Toolbar
2012-06-11 19:14 . 2012-06-11 19:14 -------- d-----w- c:\program files (x86)\AOL Toolbar
2012-06-11 19:14 . 2012-06-11 19:14 -------- d-----w- c:\program files (x86)\Common Files\Software Update Utility
2012-06-11 19:11 . 2012-07-09 19:14 -------- d-----w- c:\program files (x86)\Common Files\AOL
2012-06-11 19:11 . 2012-07-09 19:14 -------- d-----w- c:\program files (x86)\AOL Desktop 9.7b
2012-06-11 19:11 . 2012-07-09 19:14 -------- d-----w- c:\program files (x86)\Common Files\aolshare
2012-06-11 17:51 . 2012-06-11 17:51 -------- d-----w- c:\users\Nichole\AppData\Roaming\Roxio Log Files
2012-06-11 01:38 . 2012-07-09 19:10 -------- d-----w- c:\program files\iPod
2012-06-11 01:38 . 2012-07-09 19:10 -------- d-----w- c:\program files\iTunes
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-06-23 17:39 . 2012-04-09 18:05 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-06-23 17:39 . 2011-06-10 10:12 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-23 17:38 . 2012-04-30 20:08 9815752 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2012-06-11 19:08 . 2011-04-02 01:43 58696 ----a-w- c:\windows\SysWow64\AOLParconLink.exe
2012-06-02 13:54 . 2012-03-17 18:34 9728 ----a-w- c:\windows\system32\Native.exe
2012-04-20 22:50 . 2012-04-20 22:50 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll
2012-04-20 22:50 . 2012-04-20 22:50 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-08-16 2736128]
"AOL Fast Start"="c:\program files (x86)\AOL Desktop 9.7b\AOL.EXE" [2012-04-20 42320]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-11 624248]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"HostManager"="c:\program files (x86)\Common Files\AOL\1339441915\ee\AOLSoftware.exe" [2010-03-08 41800]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
R0 SMR250;Symantec SMR Utility Service 2.5.0;c:\windows\System32\drivers\SMR250.SYS [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-10 136176]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]
R2 RtVOsdService;RtVOsdService Installer;c:\program files\Realtek\RtVOsd\RtVOsdService.exe [2010-06-24 315392]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-23 250056]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-10 136176]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-06-30 113120]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-05-07 245792]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 31232]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-04-03 1255736]
R3 wdfsgusbV3;Stenograph WDF USB Writer Service V3;c:\windows\system32\DRIVERS\wdfsgusb.sys [2009-07-15 22024]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]
S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-09-29 31088]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-03-05 158720]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-03-05 271872]
S3 NETwNs64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETwNs64.sys [2011-05-28 8505856]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-03-23 347680]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-14 17920]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-08-16 21:43 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-07-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-09 17:39]
.
2012-07-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-10 19:41]
.
2012-07-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-10 19:41]
.
2012-06-18 c:\windows\Tasks\HPCeeScheduleForNichole.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]
@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"
[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]
2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]
@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"
[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]
2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]
@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"
[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]
2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]
@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"
[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]
2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]
@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"
[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]
2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2010-09-22 6489704]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\system32\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Append to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
TCP: DhcpNameServer = 192.168.10.1
FF - ProfilePath - c:\users\Nichole\AppData\Roaming\Mozilla\Firefox\Profiles\0a98151l.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B151d8538-032e-4a7f-a003-4706c2e052ac%7D&mid=ede753b4f68d47d09441d14acce4e9e6-85ddf68c0c99455fbe73cb41690dbbf99412018d&ds=AVG&v=11.1.0.12&lang=en&pr=pr&d=2012-06-27%2012%3A40%3A40&sap=ku&q=
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-Nike+ Connect - c:\users\Nichole\AppData\Local\Nike\Nike+ Connect\Nike+ Connect daemon.exe
Wow6432Node-HKCU-Run-MobileDocuments - c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-Nike+ Connect - c:\users\Nichole\AppData\Local\Nike\Nike+ Connect\Uninstall Nike+ Connect.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\program files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\program files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
.
**************************************************************************
.
Completion time: 2012-07-09 13:41:55 - machine was rebooted
ComboFix-quarantined-files.txt 2012-07-09 17:41
.
Pre-Run: 221,159,419,904 bytes free
Post-Run: 221,048,614,912 bytes free
.
- - End Of File - - 533BB9BFDD4AF680A1F2C0F489CF4BE7







please let me know if I am supposed to uninstall combofix or not yet. Thank you again for your help.

#5 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:08:39 AM

Posted 09 July 2012 - 01:07 PM

please let me know if I am supposed to uninstall combofix or not yet

wait till we are done, I have a clean up routine at the end,

just a couple more scans to make sure there are no leftovers, please do the following:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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#6 ncd923

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Posted 09 July 2012 - 01:16 PM

Log from the malwarebytes scan:

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.07.09.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Nichole :: NICHOLE-HP [administrator]

7/9/2012 2:14:38 PM
mbam-log-2012-07-09 (14-14-38).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 232657
Time elapsed: 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 ncd923

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Posted 09 July 2012 - 03:23 PM

for the ESET scan there were no threats found, and there was no option to turn something into a text file.

#8 CatByte

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Posted 09 July 2012 - 03:40 PM

that's good

Please do the following:


Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT




Your Java is out of date, so go to Start > Control Panel > Programs and Features > scroll down to the Java installation and Remove it, now download the latest Java version 7 update 5 and install it: http://java.com/en/download/index.jsp


NEXT


Please advise how the computer is running now and if there are any outstanding issues

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#9 CatByte

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Posted 15 July 2012 - 01:19 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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