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Sound comes out of speakers and headphones at the same time


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11 replies to this topic

#1 Insp. Bumstead

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Posted 09 July 2012 - 01:11 AM

I am having a problem with sound coming out of both the speakers and headphones simultaneousy. I would like them to only come out of the headphones, when they are plugged in. Otherwise, they should come out of the laptop speakers.

My soundcard is a Realtek HD on Windows 7. Computer is an ASUS u41s. All drivers have been updated. I would appreciate any help that can be given with this problem.

Edited by Insp. Bumstead, 09 July 2012 - 01:24 AM.


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#2 jhayz

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Posted 09 July 2012 - 01:31 AM

Have you tried checking your Sound Properties - Playback - Default Device? Please provide the computer model on your next reply. Thank you.

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#3 Insp. Bumstead

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Posted 09 July 2012 - 01:38 AM

Have you tried checking your Sound Properties - Playback - Default Device? Please provide the computer model on your next reply. Thank you.

MODEL: ASUS u41s

I checked in the Sound/Properties menu. The headphones won't even show up. See below. I'm using just regular headphones that you'd use for an iPod, but that shouldn't really matter should it?

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Edited by Insp. Bumstead, 09 July 2012 - 01:40 AM.


#4 jhayz

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Posted 09 July 2012 - 01:51 AM

If there are sounds coming out of headphones then it should not matter. The main problem you are having is both sounds from internal speakers(right?) and headphones are not cancelling out. Do you have another spare headphones(to rule them out) or atleast an external speaker? I can't find the detailed specs or manual(maybe not available) for your laptop model to look on the audio ports. Have you tried reinstalling the driver also?

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#5 Insp. Bumstead

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Posted 09 July 2012 - 01:54 AM

Yes, I tried another pair of headphones and get the same problem, and I've uninstalled and re-installed the drivers multiple times.

#6 jhayz

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Posted 09 July 2012 - 01:58 AM

Ok. You insert the headphones by the laptop's audio port (with speaker/headphone icon). Did you try wiggling softly the jack for the headphones from the audio port to make sure its well seated? I would still try external speakers just to make sure.

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#7 Insp. Bumstead

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Posted 09 July 2012 - 02:08 AM

Ok. You insert the headphones by the laptop's audio port (with speaker/headphone icon). Did you try wiggling softly the jack for the headphones from the audio port to make sure its well seated? I would still try external speakers just to make sure.

I don't have access to speakers at the moment. I tried wiggling, already. Doesn't seem to work.

#8 Insp. Bumstead

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Posted 09 July 2012 - 02:39 AM

Seems that for now I have to manually mute the speakers by pressing a button on my keyboard. But when I want to change the volume, it the sound comes through the speakers again. Is there any way that this process would be done automatically?

I suppose that if there were some way to make the sound card detect the presence of headphones, this would be possible.

Edited by Insp. Bumstead, 09 July 2012 - 02:42 AM.


#9 jhayz

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Posted 09 July 2012 - 02:48 AM

I have given out all possible solutions. Maybe the external speakers would check on the difference.

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The sound properties-playback should have atleast a headphone and speaker default device or a communication headphones as another option. Did it worked before?

Edit: I am not familiar with the Realtek Digital Output source for the audio.

Edited by jhayz, 09 July 2012 - 02:51 AM.

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#10 Insp. Bumstead

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Posted 09 July 2012 - 02:55 AM

I've had this computer only for a few days, so they didn't work before on this computer. If you look at my other post, you'll see I only have two playback devices. One is labeled "speakers," the other is "Realtek Digital Output". I'll try and make sure that this is not a hardware problem in the meantime...

#11 coxchris

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Posted 09 July 2012 - 03:32 PM

The "digital output" is a special connector to connect an coaxial cable to a sound system. what we call S/PDIF connector

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#12 jhayz

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Posted 10 July 2012 - 01:47 AM

I would try returning the item instead as this audio features should only be plug and play without any conflicts in standard usage.

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