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Computer won't work after downloading combofix from bleeping computer


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#1 frustratedbarb

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Posted 08 July 2012 - 07:12 PM

Hi,
Everything I try to open (eg: outlook) says: 'illegal operation attempted on a registry key that has been marked for completion'. I just downloaded combofix from bleeping computer. I have had combofix on many previous computers and never had a problem. This time after downloading it rebooted my computer. I don't remember it doing that before but maybe it did.

How bad is this? Can it be fixed? My computer person is on vacation in Spain and inaccessable so I'm on my own ... And I'm computer illiterate!

I'm on Windows 7 operating system.

I'm posting this from iPad since I can't do anything on my computer.

THANK YOU!

Edited by hamluis, 09 July 2012 - 07:36 AM.
Moved from Win 7 to Antivirus, Firewall, etc. - Hamluis.


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#2 Broni

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Posted 08 July 2012 - 08:23 PM

Welcome aboard Posted Image

First of all you shouldn't be running Combofix on your own especially if:

And I'm computer illiterate!


Secondly restart computer to fix the issue.

Then...

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 frustratedbarb

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Posted 09 July 2012 - 10:54 AM

The reboot worked, thank you very much! I was afraid to reboot without advice. Again, THANK YOU!

#4 Broni

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Posted 09 July 2012 - 11:03 AM

:)

Again, I suggest you follow my other instructions.

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