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Driver problem (?) with USB ports

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#1 1940LaSalle


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Posted 08 July 2012 - 02:22 PM

When trying to use an external hard drive or flash drive, the system recognizes its presence as drive G: and the files on that device are visible on Windows Explorer. However, when trying to read or write I get an error message (see also the uploaded screen shot) saying:

Windows was unable to save all the data for the file G:\$Mft. The data has been lost. This error may be caused by a failure of your computer or network connection. Please try to save this file elsewhere.

A run of F12 diagnostics from bootup revealed no useful information as far as I can tell. On-line chat with Dell (this is an Optiplex GX260 machine) indicates a driver problem.

Is this indeed likely to be a corrupted driver or driver failure, and if so where do I get the driver(s)? I've had little / no luck searching on Microsoft support. Thanks.

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#2 jhayz


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Posted 08 July 2012 - 08:30 PM



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