Hi and welcome to BC.
Lets try this.
Please Download Tdsskiller
Click on Change Parameters
Put a check in the box of Detect TDLFS file system
When it is finished the utility outputs a list of detected objects with descriptions:
The utility automatically selects an action (Cure or Delete) for malicious objects and asks you what to do with suspicious objects (Skip, by default)
Just stick with the default options and click Continue
If it wants to reboot please allow it to do so and let me know
Click on Report and post the contents of the text file that will open
By default, the utility outputs the log into system disk (it is usually the disk where the operating system is installed, C:\) root folder. The Log will have a name like: TDSSKiller.Version_Date_Time_log.txt.
Please Download Malwarebytes
Update Malwarebytes via the update tab.
Run a full scan
Please post the results
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to
include the top portion which shows MBAM's database version and your operating system.
Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following checkboxes:
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.