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IE9 opens incorrect home page


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31 replies to this topic

#1 richierein

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Posted 08 July 2012 - 07:45 AM

When I initially open IE9 instead of opening the home page, opens Microsoft Support Fix it, however, once open clicking the home button brings me back to the correct home page. Why?

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#2 Broni

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Posted 08 July 2012 - 12:05 PM

Open IE, go Tools>Internet options>Advanced tab, click on "Reset" button.
Restart IE.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 richierein

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Posted 08 July 2012 - 04:32 PM

This did not solve the problem. Nothing changed.

#4 Broni

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Posted 08 July 2012 - 04:35 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings)
  • List Users, Partitions and Memory size
Click Go and post the result.

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#5 richierein

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Posted 08 July 2012 - 04:55 PM

MiniToolBox by Farbar Version: 25-06-2012
Ran by Richard (administrator) on 08-07-2012 at 17:51:03
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Dell Wireless 1390 WLAN Mini-Card = Wireless Network Connection (Connected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Hardware not present)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled taskoffload=enabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=1350368937 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Richard-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hshld.com
Description . . . . . . . . . . . : Anchorfree HSS Adapter
Physical Address. . . . . . . . . : 00-FF-58-FC-90-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-1E-4C-29-C1-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1E-4C-29-C1-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9cba:dab0:63cd:ef44%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.15.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, July 08, 2012 8:11:36
Lease Expires . . . . . . . . . . : Monday, July 09, 2012 8:11:35
Default Gateway . . . . . . . . . : 192.168.15.254
DHCP Server . . . . . . . . . . . : 1.1.1.1
DHCPv6 IAID . . . . . . . . . . . : 167779916
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-52-CF-19-00-1C-23-AB-94-1F
DNS Servers . . . . . . . . . . . : 205.173.240.18
205.173.240.19
NetBIOS over Tcpip. . . . . . . . : Enabled
Server: d3.lcca.com
Address: 205.173.240.18

Name: google.com
Addresses: 2607:f8b0:4000:800::100e
74.125.227.96
74.125.227.103
74.125.227.102
74.125.227.97
74.125.227.101
74.125.227.98
74.125.227.104
74.125.227.99
74.125.227.105
74.125.227.100
74.125.227.110


Pinging google.com [74.125.227.96] with 32 bytes of data:
Reply from 74.125.227.96: bytes=32 time=67ms TTL=55
Reply from 74.125.227.96: bytes=32 time=52ms TTL=56

Ping statistics for 74.125.227.96:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 67ms, Average = 59ms
Server: d3.lcca.com
Address: 205.173.240.18

Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=112ms TTL=52
Reply from 72.30.38.140: bytes=32 time=112ms TTL=52

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 112ms, Maximum = 112ms, Average = 112ms
Server: d3.lcca.com
Address: 205.173.240.18

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
24...00 ff 58 fc 90 72 ......Anchorfree HSS Adapter
13...00 1e 4c 29 c1 78 ......Microsoft Virtual WiFi Miniport Adapter
9...00 1e 4c 29 c1 78 ......Dell Wireless 1390 WLAN Mini-Card
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.15.254 192.168.15.77 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.15.0 255.255.255.0 On-link 192.168.15.77 286
192.168.15.77 255.255.255.255 On-link 192.168.15.77 286
192.168.15.255 255.255.255.255 On-link 192.168.15.77 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.15.77 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.15.77 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
9 286 fe80::/64 On-link
9 286 fe80::9cba:dab0:63cd:ef44/128
On-link
1 306 ff00::/8 On-link
9 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 H:\Windows\system32\NLAapi.dll [File Not found] ()
Catalog5 02 H:\Windows\system32\napinsp.dll [File Not found] ()
Catalog5 03 H:\Windows\system32\pnrpnsp.dll [File Not found] ()
Catalog5 04 H:\Windows\system32\pnrpnsp.dll [File Not found] ()
Catalog5 05 H:\Windows\system32\wshbth.dll [File Not found] ()
Catalog5 06 H:\Windows\System32\mswsock.dll [File Not found] ()
Catalog5 07 H:\Windows\System32\winrnr.dll [File Not found] ()
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 02 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 03 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 04 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 05 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 06 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 07 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 08 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)
Catalog9 09 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 10 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 11 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 12 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 13 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 14 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 15 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 16 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 17 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 18 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 19 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 20 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 21 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 22 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 23 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 24 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 25 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 26 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 27 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 28 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 29 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 30 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 31 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 32 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 33 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 34 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 35 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 36 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 37 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 38 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 39 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 40 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 41 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 42 H:\Windows\system32\mswsock.dll [File Not found] ()
Catalog9 43 C:\Program Files\SpeedBit Video Accelerator\SBLSP.dll [168136] (SpeedBit)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/08/2012 11:11:56 AM) (Source: Application Error) (User: )
Description: Faulting application name: PDApp.exe, version: 6.0.236.0, time stamp: 0x4f294076
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xee6c5bdd
Faulting process id: 0x2858
Faulting application start time: 0xPDApp.exe0
Faulting application path: PDApp.exe1
Faulting module path: PDApp.exe2
Report Id: PDApp.exe3

Error: (07/08/2012 02:10:51 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x8007007e, The specified module could not be found.
].


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context
Get Shadow Copy Properties

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 16
Snapshot Context: 16
Execution Context: Coordinator

Error: (07/08/2012 02:10:51 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. [0x8007007e, The specified module could not be found.
]


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context
Get Shadow Copy Properties

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 16
Snapshot Context: 16
Execution Context: Coordinator

Error: (07/08/2012 02:00:35 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x8007007e, The specified module could not be found.
].


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context
Get Shadow Copy Properties

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 16
Snapshot Context: 16
Execution Context: Coordinator

Error: (07/08/2012 02:00:35 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. [0x8007007e, The specified module could not be found.
]


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context
Get Shadow Copy Properties

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 16
Snapshot Context: 16
Execution Context: Coordinator

Error: (07/08/2012 02:00:15 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x8007007e, The specified module could not be found.
].


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 0
Snapshot Context: 0

Error: (07/08/2012 02:00:15 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. [0x8007007e, The specified module could not be found.
]


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 0
Snapshot Context: 0

Error: (07/08/2012 02:00:12 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x8007007e, The specified module could not be found.
].


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 0
Snapshot Context: 0

Error: (07/08/2012 02:00:12 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be started. [0x8007007e, The specified module could not be found.
]


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 0
Snapshot Context: 0

Error: (07/08/2012 02:00:12 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {790f2886-9889-4c99-8ef5-531add05d044} [0x8007007e, The specified module could not be found.
].


Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context

Context:
Provider ID: {262b716e-bb23-41b5-aaef-e2c15e767167}
Class ID: {790f2886-9889-4c99-8ef5-531add05d044}
Snapshot Context: 0
Snapshot Context: 0


System errors:
=============
Error: (07/08/2012 02:40:49 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk3\DR2.

Error: (07/07/2012 08:13:02 PM) (Source: Service Control Manager) (User: )
Description: The NetBalancerService service hung on starting.

Error: (07/07/2012 08:11:41 PM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:
%%1075

Error: (07/07/2012 08:11:39 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058

Error: (07/07/2012 08:11:37 PM) (Source: Service Control Manager) (User: )
Description: The Application Virtualization Client service depends the following service: sftfs. This service might not be installed.

Error: (07/07/2012 08:11:36 PM) (Source: Service Control Manager) (User: )
Description: The NPVR Recording Service service failed to start due to the following error:
%%3

Error: (07/07/2012 08:11:35 PM) (Source: Service Control Manager) (User: )
Description: The M4-Service service failed to start due to the following error:
%%2

Error: (07/07/2012 08:11:35 PM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error:
%%3

Error: (07/07/2012 08:11:35 PM) (Source: Service Control Manager) (User: )
Description: The iolo System Service service failed to start due to the following error:
%%2

Error: (07/07/2012 07:37:20 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058


Microsoft Office Sessions:
=========================
Error: (03/28/2012 05:13:48 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7919 seconds with 5460 seconds of active time. This session ended with a crash.

Error: (03/26/2012 05:03:43 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 17 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/26/2012 05:03:15 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 15111 seconds with 120 seconds of active time. This session ended with a crash.

Error: (03/26/2012 00:52:55 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 8 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/26/2012 00:50:54 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 31 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 3.1.3)
7-Zip 9.20
7-Zip 9.22beta
ABBYY FineReader 6.0 Sprint (Version: 6.00.1784.41616)
Absolute Uninstaller 2.9.0.722
Aciqra 2.2 (Version: 2.2.0)
Acrobat.com (Version: 2.3.0)
Acrobat.com (Version: 2.3.0.0)
Acronis True Image Home 2012 (Version: 15.0.7119)
Active@ Partition Recovery (Version: 6.5.0.0)
Adept PDF to Word Converter 3.20
Adobe AIR (Version: 3.3.0.3650)
Adobe Digital Editions
Adobe Flash Player 11 ActiveX (Version: 11.3.300.257)
Adobe Flash Player 11 Plugin (Version: 11.3.300.262)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Advanced Driver Updater (Version: 2.1.1086.11897)
Advanced Uninstaller PRO - Version 10 (Version: 10)
Advanced Video FX Engine
Advanced WindowsCare Personal (Version: 2.9.0)
Aimersoft DVD Copy(Build 2.5.1.5)
aioprnt (Version: 5.3.1.0)
aioscnnr (Version: 6.2.3.10)
aioscnnr (Version: 7.3.4.0)
Al Clock (Version: 1.1)
Alarm Clock v1.0
Amazon Kindle
Amazon MP3 Downloader 1.0.15 (Version: 1.0.15)
Anti-phishing Domain Advisor (Version: 1.1.0.1)
Any DVD Cloner Express 1.2.0
Any Video Converter 3.4.0
AOMEI Partition Assistant Home Edition 5.0
AppGraffiti (Version: 1.0.0.28)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ArgusBootAccelerator
Ashampoo Burning Studio 10 v.10.0.15 (Version: 10.0.15)
Ashampoo Burning Studio 11 v.11.0.4 (Version: 11.0.4)
Ashampoo Burning Studio 2010 Advanced 9.25 (Version: 3.1.1)
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
Ashampoo ClipFinder HD v.2.2.6 (Version: 2.2.6)
Ashampoo Photo Commander 7.60 (Version: 7.6.0)
Ashampoo WinOptimizer 6.60 (Version: 6.6.0)
Attribute Changer 7.0a (Version: 7.0a)
Audacity 1.3.14 (Unicode)
Audacity 2.0
AudibleManager (Version: 4759644.48.2147319808.4759644)
Auslogics Disk Defrag Professional (Version: version 4.0)
Auslogics Duplicate File Finder (Version: version 2.1)
AutocompletePro
Bad Shortcut Killer (Version: 1.0)
Battery Alarm (Version: 1.0.0)
BDlot DVD Clone Ultimate 3.1.2
BDlot Video Converter 2.2.8
Belarc Advisor 8.2 (Version: 8.2.7.4)
Bing Bar (Version: 7.0.850.0)
Bing Desktop (Version: 1.0.45.0)
Bonjour (Version: 3.0.0.10)
Breevy 3.26 (Version: 3.26)
Broadcom Management Programs (Version: 10.15.03)
BurnAware Free 4.9
BurnInTest v7.0 Pro (Version: 7.0)
C4USelfUpdater (Version: 1.00.0000)
CA Yahoo! Anti-Spy (remove only)
CCleaner (Version: 3.20)
center (Version: 6.2.5.0)
Cheetah DVD Burner
Classic Shell (Version: 3.5.1)
CleanMem (Version: v2.4.2)
ClearEdits4 for 32-bit Microsoft Word (Version: 1.1.0)
ClearType Switch (Version: 1.1)
Clipboard Master (Version: 2.6.5)
Clipboard Master 2.6.5 (Version: 2.6.5)
CNET TechTracker (Version: 2.1.0)
Conexant HDA D330 MDC V.92 Modem (Version: 7.74.00)
ContextEdit (PC Magazine) (Version: 1.2)
ConvertHelper 2.2
Core Temp 1.0 RC2 (Version: 1.0)
COTM Reminder by We-Care.com v5.0.7.2 (Version: 5.0.7.2)
CPU Speed Pro version 3 (Version: 3)
D3DX10 (Version: 15.4.2368.0902)
DcUpdater 1.28.01
Dealio Toolbar v4.3 (Version: 4.3)
Defraggler (Version: 2.10)
Dell DataSafe Online (Version: 1.0.21)
Dell Touchpad (Version: 7.1.102.7)
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card (Version: 4.170.25.12)
DellSupport (Version: 6.0.3075)
Dexpot (Version: 1.5.17)
DFX for Windows Media Player (Version: 9.304.0.0)
Digital Line Detect (Version: 1.21)
Directory Monitor (Version: 1.1.202)
Disk Pulse 3.8.20 (Version: 3.8.20)
Disk Savvy 4.0.25 (Version: 4.0.25)
Disk Sorter 3.8.12 (Version: 3.8.12)
DiskBoss 2.3.12 (Version: 2.3.12)
Don't Touch My Computer 2 Screen Saver
Double Solitaire 2.00
Dropbox (Version: 1.4.9)
DropIt (v4.5)
Dup Scout 3.8.16 (Version: 3.8.16)
Duplicate File Finder (Version: 3.4)
Duplicate Photo Finder v. 3.0
DVD Chief (Version: 1.01.58)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
Earth Alerts (Version: 11.1.140)
EarthLink Setup Files (Version: 2008.1.18.0)
Easy Duplicate Finder v. 3.2
EDocs
EMCO UnLock IT 3.0
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
essentials (Version: 6.0.14.0)
Everything 1.2.1.371
ezvid (Version: 0.7.51)
Family Tree Maker 2010 (Version: 19.0.180)
Family Tree Maker 2012 (Version: 21.0.452)
FastStone Image Viewer 4.6 (Version: 4.6)
Feedback Tool (Version: 1.2.0)
FeedDemon (Version: 4.1.0.0)
FileHippo.com Update Checker
FileSeek 2.1.3 (Version: 2.1.3.0)
FileZilla Client 3.5.3 (Version: 3.5.3)
FormatFactory 2.95 (Version: 2.95)
Foxit Reader (Version: 5.3.1.606)
Free PDF to Word Doc Converter v1.1 (Version: 1.1)
Free Studio version 5.6.0.601 (Version: 5.6.0.601)
FreeCommander 2009.02b (Version: 2009.02)
Freemake Audio Converter version 1.1.0 (Version: 1.1.0)
Freemake Music Box (Version: 0.9.2)
Freemake Video Converter version 3.0.2 (Version: 3.0.2)
Freemake Video Downloader (Version: 3.0.1)
FreeMeter
FreeSMS (Version: 1.0.5)
Full DVD Ripper 9 Free
Full Uninstall version 2.0 (Version: 2.0)
Futuremark SystemInfo (Version: 4.0.0.0)
GamesBar 2.0.1.73 (Version: 2.0.1.73)
Ghostery IE Plugin (Version: 1.0.0.7)
GIMP 2.8.0 (Version: 2.8.0)
Ginger (Version: 2.5.174)
Glary Utilities 2.43.0.1419 (Version: 2.43.0.1419)
GOM Player (Version: 2.1.40.5106)
Google Chrome (Version: 21.0.1180.4)
Google Desktop (Version: 5.9.1005.12335)
Google Earth (Version: 6.2.2.6613)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
Handy File Tool 2.00 (Version: 2.00 beta 1)
Hardwipe 1.5.0 (Version: 1.5.0)
HD Tune Pro 5.00
High-Definition Video Playback (Version: 11.1.11100.4.196)
Holdkey (Version: 2.0)
Hotspot Shield 2.53 (Version: 2.53)
iCloud (Version: 1.1.0.40)
iDFX (Version: 1.131)
IDroo 1.0.0.154 (Version: 1.0.0.154)
ImgBurn (Version: 2.5.7.0)
Inbox Toolbar (Version: 1.0.0.135)
IncrediMail_MediaBar_2 Toolbar
InfraRecorder
inSSIDer (Version: 2.1.4)
InstallIQ Updater (Version: 1.1.2.0)
Intel® Matrix Storage Manager
Internet Explorer (Enable DEP)
Internet TV for Windows Media Center (Version: 4.2.2.0)
inTuneMP3 (Version: 1.5.0)
Invoke Solutions Participant 6.2.0.1452
IrfanView (remove only) (Version: 4.32)
iTunes (Version: 10.6.3.25)
J2SE Runtime Environment 5.0 Update 1 (Version: 1.5.0.10)
Jarte 4.5 (Version: 4.5)
Java Auto Updater (Version: 2.1.6.0)
Java™ 6 Update 23 (Version: 6.0.230)
Java™ 6 Update 24 (Version: 6.0.240)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 7 Update 5 (Version: 7.0.50)
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Codec Pack 7.6.0 (Basic) (Version: 7.6.0)
KeyScrambler (Version: 2.9.2.0)
Kodak AIO Printer (Version: 7.3.4.0)
KODAK AiO Software (Version: 7.3.8.20)
Laptop Integrated Webcam Driver (1.04.01.1011)
Listary version 3.51 (Version: 3.51)
LiveUpdate 3.2 (Symantec Corporation) (Version: 3.2.0.68)
LiveUpload to Facebook (Version: 3.2.3.0)
Logitech SetPoint 6.32 (Version: 6.32.20)
LogonStudio
Lunascape6 (All Users) (Version: 6.7.1.25446)
M8 Free Clipboard
MacX DVD Ripper Pro For Windows 6.8.5
Magical Jelly Bean KeyFinder (Version: 2.0.8.2)
MailStore Home 7.0.6.7662 (Version: 7.0.6.7662)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
ManageEngine Applications Manager 9
ManageEngine ServiceDesk Plus
ManyCam 3.0.48 (remove only) (Version: 3.0.48)
McAfee Security Scan Plus (Version: 3.0.207.4)
Media Player Classic - Home Cinema v1.5.2.3456 (Version: 1.5.2.3456)
MediaDirect (Version: 3.5)
MediaPortal TV Server / Client (Version: 1.2.3)
Memeo Send (Version: 2.0.0.3114)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Device Center (Version: 1.0.406.0)
Microsoft Device Center 1.0 (Version: 1.0.406.0)
Microsoft Garage Mouse without Borders (Version: 2.1.0.9)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Click-to-Run 2010 (Beta) (Version: 14.0.4536.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 8.0.50727.42)
Microsoft Research AutoCollage 2008 version 1.1 (Version: 1.01.2008)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SkyDrive (Version: 16.4.3347.0416)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (Version: 9.0.21022.218)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.31119)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.31124)
Microsoft Works (Version: 08.05.0818)
Microsoft Works 6-9 Converter (Version: 9.7.0621)
Microsoft WSE 3.0 (Version: 3.0.5305.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.8.0)
Modem Diagnostic Tool (Version: 1.0.24.0)
Mozilla Firefox 14.0 (x86 en-US) (Version: 14.0)
Mozilla Maintenance Service (Version: 14.0)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MultiCommander
Mute on Lock 1.0 (Version: 1.0)
MySQL Server 5.5 (Version: 5.5.23)
MySQL Server 5.5 (Version: 5.5.25)
Nemo PDF To Word
Nero 11 Kwik Themes Basic (Version: 11.0.11200.12.0)
Nero Audio Pack 1 (Version: 11.0.11500.110.0)
Nero Core Components 11 (Version: 11.0.16000.1.20)
Nero Kwik Media (Version: 1.10.24800.146.100)
Nero Kwik Media (Version: 11.0.17100)
Nero Kwik Media Help (CHM) (Version: 11.0.10200)
Nero Update (Version: 11.0.11500.28.0)
nero.prerequisites.msi (Version: 11.0.20010)
NetBalancer
NetSetMan 3.4.1 (Version: 3.4.1)
NetWaiting (Version: 2.5.53)
NetWorx 5.2.3
NirSoft BlueScreenView
NirSoft IPNetInfo
NirSoft MetarWeather
NirSoft OpenedFilesView
Nitro PDF Reader 2 (Version: 2.0.0.29)
Norton 360 (Version: 6.2.1.5)
Notepad (Version: 1.0.0)
Notepad++ (Version: 6.1.4)
NovaBench 3.0.4
Nugent7e
NVIDIA 3D Vision Controller Driver (Version: 275.33)
NVIDIA 3D Vision Controller Driver 275.33 (Version: 275.33)
NVIDIA Control Panel 275.33 (Version: 275.33)
NVIDIA Graphics Driver 275.33 (Version: 275.33)
NVIDIA Install Application (Version: 2.275.80.0)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Update 1.3.5 (Version: 1.3.5)
NVIDIA Update Components (Version: 1.3.5)
ObjectDock Free (Version: 2.0)
ocr (Version: 6.2.3.50)
Octoshape add-in for Adobe Flash Player
Office Tab Free Edition 7.50 (Version: 7.50)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
ooVoo (Version: 3.5.1072)
OpalCalc 1.34
OpenOffice.org 3.4 (Version: 3.4.9590)
Opera 12.00 (Version: 12.00.1467)
PandoraRecovery (Remove Only)
PC Wizard 2010.1.96
PDF-Viewer (Version: 2.5.202.0)
PDF Settings CS6 (Version: 11.0)
PDF To Word Converter V3.0.3
PearlMountain Image Resizer 1.1.2
PhotoPad Image Editor
Picasa 3 (Version: 3.8)
Picture Collage Maker 2.5.2
PictureFrame Wizard v2.0
Pidgin (Version: 2.10.4)
Pixillion Image Converter
Plane9 v1.8 (Version: v1.8)
PlayReady PC Runtime x86 (Version: 1.3.0)
PowerResizer (Version: 0.95.0)
PreReq (Version: 6.2.3.0)
Prio (Version: 1.9.9.2332)
Prism Video File Converter
Privacy Guardian 4.5 (Version: 4.5)
Process Lasso (Version: 5.1.0.5)
Q-Dir
QuickSet (Version: 8.2.20)
QuickTime (Version: 7.72.80.56)
Rainmeter (Version: 2.2 r1116)
RAMDisk (Version: 3.5.130)
RealWorld Paint (Version: 11.1.0)
Recuva (Version: 1.42)
Reimage Repair (Version: 1.6.1.8)
Revo Uninstaller 1.92 (Version: 1.92)
Right Click Enhancer 1.8 (Version: 1.8)
Rinse (Version: 1.83)
Rinse (Version: 1.83P)
RoboForm 7-7-8-8 (All Users) (Version: 7-7-8-8)
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.5.0)
Roxio Creator BDAV Plugin (Version: 3.5.0)
Roxio Creator Copy (Version: 3.5.0)
Roxio Creator Data (Version: 3.5.0)
Roxio Creator DE (Version: 3.5.0)
Roxio Creator Tools (Version: 3.5.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio MyDVD DE (Version: 9.0.116)
Safari (Version: 5.34.57.2)
Sandboxie 3.72 (32-bit) (Version: 3.72)
SanDisk_Button_Manager.exe (Version: 1.0.0)
SanDiskSecureAccess_Manager.exe (Version: 1.0.0)
Screenshot Captor 3.03.01
Seagate Dashboard (Version: 1.1.0.1421)
Seagate File Recovery for Windows 2.0 (Version: 2.0.7631)
Seagate Manager Installer (Version: 2.01.0600)
Search Commands from Microsoft Office Labs (Version: 0.0.262.0)
SeaTools for Windows (Version: 1.2.0.5)
Secunia PSI (3.0.0.2004) (Version: 3.0.0.2004)
Segoe UI (Version: 15.4.2271.0615)
Simple Port Forwarding (Version: 3.2.10)
Simply Slideshow (Version: 1.1.22)
SIW version 2011.09.16 (Version: 2011.09.16)
Skype™ 5.10 (Version: 5.10.115)
SlimCleaner (Version: 1.9.14612)
SlimComputer (Version: 1.3.14780)
SlimDrivers (Version: 2.2.14752)
SnowFox Screen Recorder 1.1.0.0
SoftMaker Office 2008 (C:\Program Files\SoftMaker Office 2008)
Software Informer 1.1
Sonic CinePlayer Decoder Pack (Version: 4.2.0)
Speccy (Version: 1.16)
Speckie (Version: 2.0.0)
SpeedBit Video Accelerator (Version: 3310(build_3019))
SpeedBit Video Downloader (Version: 1154(build_488))
Spybot - Search & Destroy (Version: 1.6.2)
Stanza
Start Menu X version 4.0 (Version: 4.0)
Start Menu XP version 4.21 (Version: 4.21)
Stellar Phoenix Password Recovery (Version: 1.5.0.0)
Stellarium 0.11.0
Stickies 7.1a
StrokesPlus (Version: 2.1.6)
SUPERAntiSpyware (Version: 5.5.1006)
SweetIM for Messenger 3.6 (Version: 3.6.0002)
Synergy (Version: 1.3.8)
Sys Information (Version: 2.1.0.0)
System Explorer 3.6.2
System Monitor (Version: 1.0.7)
System Requirements Lab
TCC LE 13.03 (Version: 13.03.49)
TeamViewer 7 (Version: 7.0.13852)
The Weather Channel Desktop 6
theRenamer 7.57
TheSage (Version: 4.5.1784)
Times Reader (Version: 2.054)
Toolwiz TimeFreeze (Version: 1.9.0.0)
Total Commander (Remove or Repair) (Version: 8.0 beta 15)
Touchpad Blocker (Version: 1.7)
TuneUp Companion 2.4.2.1 (Version: 2.4.2.1)
Uniblue DriverScanner (Version: 4.0.3.4)
Uniblue DriverScanner 2009
Uniblue DriverScanner 2009 (Version: 2.0.0.1)
Uniblue PixelPerfect
Uniblue RegistryBooster (Version: 6.0.10.7)
Uniblue SpeedUpMyPC
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Vista Start Menu 3.87 (Version: 3.87)
Visual C++ 2008 Runtime (x86) (Version: 1.0.1)
VisualRoute
VLC media player 2.0.2 (Version: 2.0.2)
WebDwarf V2 (Version: 2.91.12)
WebEx
WebEx Support Manager for Firefox or Chrome (Version: 7.29.3000)
What's Running 3.0 (Version: 3.0)
WhoCrashed 3.05
WIDCOMM Bluetooth Software 6.0.1.3100 (Version: 6.0.1.3100)
Windows 7 USB/DVD Download Tool (Version: 1.0.30)
Windows Firewall Control (Version: 3.3.0.3)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live OneCare safety scanner (Version: 1.0.0.0)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
Windows Media Center Add-in for Silverlight (Version: 4.7.3.0)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.3369)
Windows Server Update Services 3.0 SP2 (Version: 3.2.7600.226)
Windows Server Update Services 3.0 SP2 Console (Version: 3.2.7600.226)
WinHotKey 0.70
WinPatrol (Version: 24.6.2012)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
WinSplit Revolution (v11.04) (Version: 11.04)
WinX DVD Copy Pro 3.4.3
WinX DVD Ripper Platinum 6.8.2
WinX DVD Ripper Platinum Thanksgiving Edition 6.5.0
WinX HD Video Converter Deluxe 3.12.2
WinZip Courier (Version: 3.5.9658)
Wipe 2011.15
Wipe 2012.08
Wireshark 1.8.0 (32-bit) (Version: 1.8.0)
Wise Disk Cleaner 7.01 Beta
Wise PC Engineer 6.3.9
WizMouse v1.6.0.1
Wondershare PDF to Word (Build 3.6.0) (Version: 3.6.0)
X-Mouse Button Control 2.4 (Version: 2.4)
Yahoo! BrowserPlus 2.9.8
Yahoo! Mail Advisor
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
York Network Trace 1.56
ZoneAlarm LTD Toolbar
ZoneAlarm Security Toolbar
Zoner Photo Studio 14 FREE (Version: 14.0.1.4)

========================= Devices: ================================

Name: LogMeIn Kernel Information Provider
Description: LogMeIn Kernel Information Provider
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: LMIInfo
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Broadcom 440x 10/100 Integrated Controller
Description: Broadcom 440x 10/100 Integrated Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: bcm4sbxp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3838.04 MB
Available physical RAM: 2218.66 MB
Total Pagefile: 6906.33 MB
Available Pagefile: 4391.03 MB
Total Virtual: 2047.88 MB
Available Virtual: 1940.39 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:298.09 GB) (Free:221.06 GB) NTFS
2 Drive d: () (Fixed) (Total:0.04 GB) (Free:0.04 GB) FAT
3 Drive g: (Big Momma 3TB) (Fixed) (Total:2794.39 GB) (Free:287.74 GB) NTFS
4 Drive h: (Big Papa 3TB) (Fixed) (Total:2794.51 GB) (Free:365.67 GB) NTFS
5 Drive j: (War_Horse_USA_DES) (CDROM) (Total:7.21 GB) (Free:0 GB) UDF
8 Drive m: (FLASH 1) (Removable) (Total:29.81 GB) (Free:28.41 GB) FAT32

========================= Users: ========================================

User accounts for \\RICHARD-PC

Administrator Administrator No 2 Guest
Richard Staci Standard
UpdatusUser


**** End of log ****

#6 Broni

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Posted 08 July 2012 - 05:06 PM

Let's run some more checks...

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 richierein

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Posted 08 July 2012 - 05:59 PM

Results of screen317's Security Check version 0.99.24
Windows 7 Service Pack 1 x86 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
Norton 360
Windows Firewall Control
McAfee Security Scan Plus
ZoneAlarm LTD Toolbar
ZoneAlarm Security Toolbar
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

CA Yahoo! Anti-Spy (remove only)
Yahoo! Anti-Spy
Spybot - Search & Destroy
SUPERAntiSpyware
Secunia PSI (3.0.0.2004)
Advanced WindowsCare Personal
TuneUp Companion 2.4.2.1
CCleaner
Wise Disk Cleaner 7.01 Beta
SlimCleaner
Java™ 6 Update 23
Java™ 6 Update 24
Java™ 6 Update 26
Java™ 7 Update 5
Java™ 6 Update 5
Out of date Java installed!
Adobe Flash Player 11.3.300.262
Adobe Reader X (10.1.3)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
WinPatrol winpatrol.exe is disabled!
Malwarebytes' Anti-Malware mbamservice.exe
Windows Firewall Control wfcs.exe
``````````End of Log````````````


Farbar Service Scanner Version: 08-07-2012
Ran by Richard (administrator) on 08-07-2012 at 18:26:20
Running from "H:\Users\Richard\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit

ATTENTION!=====> H:\Program Files\Windows Defender\MpSvc.dll FILE IS MISSING AND SHOULD BE RESTORED.

C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.07.08.06

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
Richard :: RICHARD-PC [administrator]

Protection: Disabled

08-Jul-12 18:35:48
mbam-log-2012-07-08 (18-35-48).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 349522
Time elapsed: 15 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 4
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{65bcd620-07dd-012f-819f-073cf1b8f7c6} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\215 APPS (PUP.CrossFire.SA) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Google\chrome\Extensions\fdloijijlkoblmigdofommgnheckmaki (PUP.Funmoods) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKCU\Software\InstalledBrowserExtensions\215 Apps|2258 (PUP.CrossFire.SA) -> Data: I Want This -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 9
H:\Users\Richard\downloads\DownloadSetup(2).exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\DownloadSetup.exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\SoftonicDownloader_for_google-chrome.exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\SoftonicDownloader_for_sterjo-task-manager(2).exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\SoftonicDownloader_for_sterjo-task-manager(3).exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\SoftonicDownloader_for_sterjo-task-manager.exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\SoftonicDownloader_for_symantec-w32-downadup-removal-tool.exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\SoftonicDownloader_for_ultrasurf.exe (PUP.ToolbarDownloader) -> Quarantined and deleted successfully.
H:\Users\Richard\downloads\VLC_968.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.

(end)


THIS WAS UNEXPECTED. REMOVED THREATS

MORE TO COME IN NEXT REPLY...WAIT

#8 richierein

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Posted 08 July 2012 - 07:48 PM

aswMBR stalled at H:\Users\Richard\Appdata\Local\Microsoft\Sources\XP\webservices.dll

Here is the report from that point:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-08 19:11:53
-----------------------------
19:11:53.805 OS Version: Windows 6.1.7601 Service Pack 1
19:11:53.805 Number of processors: 2 586 0xF0D
19:11:53.808 ComputerName: RICHARD-PC UserName: Richard
19:12:31.721 Initialize success
19:23:55.995 AVAST engine defs: 12070801
19:24:08.723 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
19:24:08.726 Disk 0 Vendor: TOSHIBA_ LV01 Size: 305245MB BusType: 3
19:24:08.731 Disk 1 \Device\Harddisk1\DR0 -> \Device\00000007
19:24:08.735 Disk 1 Vendor: ( Size: 40MB BusType: 0
19:24:08.741 Disk 2 \Device\Harddisk2\DR1 -> \Device\000000a2
19:24:08.746 Disk 2 Vendor: RICOH 01 Size: 40MB BusType: 0
19:24:08.792 Disk 0 MBR read successfully
19:24:08.798 Disk 0 MBR scan
19:24:08.811 Disk 0 Windows 7 default MBR code
19:24:08.828 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 305242 MB offset 2048
19:24:08.846 Disk 0 scanning sectors +625137664
19:24:08.940 Disk 0 scanning C:\Windows\system32\drivers
19:24:28.222 Service scanning
19:25:30.996 Modules scanning
19:25:59.501 Disk 0 trace - called modules:
19:25:59.532 ntkrnlpa.exe fltsrv.sys halmacpi.dll tdrpman.sys CLASSPNP.SYS disk.sys vsflt67.sys iaStor.sys
19:25:59.542 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87c44518]
19:25:59.551 3 CLASSPNP.SYS[8e59f59e] -> nt!IofCallDriver -> [0x87c42380]
19:25:59.561 5 vsflt67.sys[8d93d4bb] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x871a7028]
19:26:00.780 AVAST engine scan C:\Windows
19:26:17.103 AVAST engine scan C:\Windows\system32
19:32:37.009 AVAST engine scan C:\Windows\system32\drivers
19:33:44.765 AVAST engine scan H:\Users\Richard
20:40:11.344 Disk 0 MBR has been saved successfully to "H:\Users\Richard\Documents\MBR.dat"
20:40:11.683 The log file has been saved successfully to "H:\Users\Richard\Documents\aswMBR.txt"

#9 Broni

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Posted 08 July 2012 - 07:51 PM

Try to reset IE one more time.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 richierein

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Posted 08 July 2012 - 08:00 PM

No change.

#11 Broni

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Posted 08 July 2012 - 08:13 PM

Download Bootkit Remover to your desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.

======================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 richierein

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Posted 08 July 2012 - 08:22 PM

Thank you so much for all your help. This will have to wait until tomorrow. I have some other commitments tonight.

Richie

#13 Broni

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Posted 08 July 2012 - 08:27 PM

No problem :)

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#14 richierein

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Posted 09 July 2012 - 09:41 AM

Before I get started on the next round of tests, please note that when IE9 is first invoked, this is when the wrong home page appears. But when I click the home page icon, the correct home page appears.

Richie

#15 richierein

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Posted 11 July 2012 - 10:15 PM

Bootkit Remover
________________

Bootkit Remover
© 2009 Esage Lab
www.esagelab.com

Program version: 1.2.0.1
OS Version: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601)
, 32-bit

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00100000
Boot sector MD5 is: bb4f1627d8b9beda49ac0d010229f3ff

Size Device Name MBR Status
--------------------------------------------
298 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Done;
Press any key to quit...


GMER in next reply




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